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SurveyRock vs Retently Comparison

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SurveyRock

4.3(103 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

SurveyRock is an online survey platform used by educators, HR teams, and small businesses to build and deploy custom questionnaires quickly using pre-built templates. It covers the full survey lifecycle from creation to…

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, with a free tier available for g…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

SurveyRock vs Retently — at a glance

FeatureSurveyRockRetently
Rating4.3 / 54.9 / 5
Reviews10367
Starting price$13 /Month$79 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
Certifications
Data residencyGlobalUS

Key differences between SurveyRock and Retently

  • Pricing: SurveyRock starts at $13 /Month, while Retently starts at $79 /Month.
  • Free trial: Retently offers a free trial; SurveyRock does not.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: SurveyRock supports SaaS/Web/Cloud; Retently supports SaaS/Web/Cloud.

SurveyRock vs Retently — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyRock - Survey/ User Feedback Software
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Retently - Survey/ User Feedback Software
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SurveyRock vs Retently: Biggest differences

Start here before you go deeper into features.

SurveyRock

Best for

Large Enterprises, Medium Business, Small Business

Retently

Best for

Large Enterprises, Medium Business, Small Business

SurveyRock typically suits Large Enterprises and Medium Business. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyRock is an online survey platform used by educators, HR teams, and small businesses to build and deploy custom questionnaires quickly using pre-built templates. It covers the full ... Read More about SurveyRock

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, ... Read More about Retently

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Starts from $79 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

SpotScore

What's this? ↗

8.3/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.9

(67)
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Software Demo

Demo

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How do SurveyRock and Retently Compare on Features?

Total Features

12 Features

10 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SurveyRock and Retently on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $13 , Billed Yearly
      • $79 , Billed Yearly

      Pricing Plans

      • Basic

        • Number of surveys : Unlimited

        • Questions per survey : 15

        • Responses per survey : 125

        Show more +

      • Premium

        • Includes features of Basic plan, plus

        • Questions per survey : Unlimited

        • Responses per survey : Unlimited

        Show more +

      • Business

        • Includes features of Premium plan, plus

        • Advanced survey logic

        • Custom variables

        Show more +

      • Browse all pricing plans
      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans

      Pricing Page

      SurveyRock pricing
      Retently pricing

      SurveyRock vs Retently: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      SurveyRock vs Retently Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveyRock User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 103 reviews)

      4.9

      (based on 67 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 103 reviews, with strong overall satisfaction.

      What buyers like

      • Quick survey creation
      • User-friendly interface
      • Customizable templates

      Common complaints

      • Limited advanced analytics
      • Basic reporting features
      • No offline capabilities

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Pros and Cons

      • Fast setup allows users to create surveys in minutes.

      • Customizable templates cater to diverse survey needs.

      • User-friendly interface ensures ease of use for all staff.

      • May not support complex survey logic.

      • Limited integration options with other tools.

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      Used SurveyRock or Retently? Tell buyers what actually differs.

      SurveyRock and Retently Customers

      Customers

      Hilton

      Hilton

      Unilever

      Unilever

      Kodak

      Kodak

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      Media and Screenshots

      Screenshots

      Design Survey screenshot

      3 Screenshots

      CX Rating screenshot

      7 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to SurveyRock and Retently in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyRock or Retently?
      Retently edges out the other on user ratings (4.9 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyRock and Retently offer a free trial?
      Retently offers a free trial. SurveyRock does not.
      What is the starting price of SurveyRock vs Retently?
      SurveyRock starts at $13 /Month. Retently starts at $79 /Month.
      What are the top alternatives to SurveyRock?
      Top alternatives to SurveyRock include Simplesat, eSurveysPro, Four Eyes Surveys, QuickTapSurvey, Mopinion.
      What are the top alternatives to Retently?
      Top alternatives to Retently include Nicereply, Mopinion, Alium, Inquisium, Checkbox Survey.