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SurveyGold vs Refiner Comparison

Last updated:

SurveyGold

4.4(13 reviews)

Starting at $15 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

SurveyGold is a web-based survey software designed to capture and organize complete opinions. It simplifies surveys by integrating the ability to collect survey responses and analyze reporting into a single powerful plat…

Refiner

5.0(8 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email…

Refiner leads on user satisfaction with a 5.0-star rating across 8 reviews.

SurveyGold vs Refiner — at a glance

FeatureSurveyGoldRefiner
Rating4.4 / 55.0 / 5
Reviews138
Starting price$15 /Month$79 /Month
Free trial Yes Yes
Free version No No
Best forIndividuals, Freelancers / Consultants, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUS

Key differences between SurveyGold and Refiner

  • Pricing: SurveyGold starts at $15 /Month, while Refiner starts at $79 /Month.
  • Target audience: SurveyGold is built for Individuals and Freelancers / Consultants, while Refiner targets Large Enterprises and Medium Business.
  • User satisfaction: Refiner scores higher with a 5.0-star average.
  • Deployment: SurveyGold supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac; Refiner supports SaaS/Web/Cloud.

SurveyGold vs Refiner — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyGold - Survey/ User Feedback Software
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Refiner - Survey/ User Feedback Software
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SurveyGold vs Refiner: Biggest differences

Start here before you go deeper into features.

SurveyGold

Best for

Individuals, Freelancers / Consultants, Medium Business

Refiner

Best for

Large Enterprises, Medium Business, Small Business

SurveyGold typically suits Individuals and Freelancers / Consultants. Refiner tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyGold is a web-based survey software designed to capture and organize complete opinions. It simplifies surveys by integrating the ability to collect survey responses and analyze ... Read More about SurveyGold

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More about Refiner

Entry Level Pricing

  • Starts from $15
  • Starts from $79 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.3/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.4

(13)
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Get pricing help

Software Demo

Demo

No software demo available

Refiner has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do SurveyGold and Refiner Compare on Features?

Total Features

13 Features

10 Features

Unique Features

No unique features

No unique features

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Compare SurveyGold and Refiner on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15
      • $79 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essentials

        • Get started in minutes with our NPS, CSAT, CES, and PMF templates

        • Build custom survey flows

        • In-App surveys (Web & Mobile)

        Show more +

      • Growth

        • Includes features of Essentials plan, plus

        • Track user events

        • Two-way data sync with Segment.com

        Show more +

      • Enterprise

        • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

        • Unlimited team members, SSO and fine grained access rights

        • Full white-label survey design

        Show more +

      Pricing Page

      SurveyGold pricing
      Refiner pricing

      SurveyGold vs Refiner: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      SurveyGold vs Refiner Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      SurveyGold User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 13 reviews)

      5

      (based on 8 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 13 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly interface
      • Comprehensive analytics tools
      • Customizable survey options

      Common complaints

      • Limited offline capabilities
      • Steep learning curve for advanced features
      • Pricing may be high for small businesses

      Buyer sentiment

      Buyer sentiment is very strong across 8 reviews, with consistently positive feedback.

      What buyers like

      • Elegant survey widgets
      • On-brand user experience
      • Fine-grained targeting options

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      Pros and Cons

      • The platform's user-friendly interface simplifies survey creation.

      • Comprehensive analytics tools provide valuable insights into customer data.

      • Customization options allow businesses to tailor surveys to their needs.

      • The learning curve can be steep for advanced features.

      • Pricing may be prohibitive for smaller organizations.

      • Elegant design enhances user engagement.

      • Fine-grained targeting improves feedback relevance.

      • Comprehensive toolkit supports various feedback methods.

      • Limited analytics may not meet all needs.

      • Technical setup may be required for advanced features.

      Used SurveyGold or Refiner? Tell buyers what actually differs.

      SurveyGold and Refiner Customers

      Customers

      No Customers information available.

      Qonto

      Qonto

      Copy.ai

      Copy.ai

      Moqups

      Moqups

      Media and Screenshots

      Screenshots

      SurveyGold screeshot

      4 Screenshots

      User Segment screenshot

      5 Screenshots

      Videos

      video-0

      4 Videos

      No videos available.

      Top Alternatives to SurveyGold and Refiner in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyGold or Refiner?
      Refiner edges out the other on user ratings (5.0 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyGold and Refiner offer a free trial?
      Yes, both SurveyGold and Refiner offer a free trial.
      What is the starting price of SurveyGold vs Refiner?
      SurveyGold starts at $15 /Month. Refiner starts at $79 /Month.
      What are the top alternatives to SurveyGold?
      Top alternatives to SurveyGold include Brew Survey, Surveyhero, Enalyzer, Qzzr, Survicate.
      What are the top alternatives to Refiner?
      Top alternatives to Refiner include Nicereply, QuestionStar, Inquisium, QuickTapSurvey, eSurveysPro.