Sumsub vs Salesforce Identity Comparison
Sumsub
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Sumsub, a powerful SaaS aggregator, offers an advanced Identity Verification Software for streamlined customer onboarding. With a wide range of KYC, biometric authentication, and document verification features, Sumsub he…
Salesforce Identity
Starting at $25 /User/Month
- Large Enterprises
- Medium Business
With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the solution is designed to simplify t…
Sumsub leads on user satisfaction with a 4.5-star rating across 71 reviews.
Sumsub vs Salesforce Identity — at a glance
| Feature | Sumsub | Salesforce Identity |
|---|---|---|
| Rating | 4.5 / 5 | 4.0 / 5 |
| Reviews | 71 | 13 |
| Starting price | Contact for pricing | $25 /User/Month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Identity Verification Software | Identity and Access Management (IAM) Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep) | Online |
| Certifications | SOC 2, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between Sumsub and Salesforce Identity
- Pricing: Salesforce Identity starts at $25 /User/Month. Sumsub pricing is not publicly listed.
- User satisfaction: Sumsub scores higher with a 4.5-star average.
- Deployment: Sumsub supports SaaS/Web/Cloud; Salesforce Identity supports SaaS/Web/Cloud.
Sumsub vs Salesforce Identity — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Sumsub vs Salesforce Identity: Biggest differences
Start here before you go deeper into features.
Best for customizable, compliance-focused identity verification in regulated industries.
- You need tailored KYC and biometric workflows for multiple jurisdictions.
- Your team requires 24/7 legal and customer support for compliance issues.
- Your company size is mid to large, needing flexible onboarding processes.
- You are a very small business with minimal compliance requirements.
- You prefer a simple, out-of-the-box identity verification solution without customization.
Large Enterprises, Medium Business, Small Business
Sumsub typically suits Large Enterprises and Medium Business. Salesforce Identity tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Sumsub, a powerful SaaS aggregator, offers an advanced Identity Verification Software for streamlined customer onboarding. With a wide range of KYC, biometric authentication, and document ... Read More about Sumsub | With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the ... Read More about Salesforce Identity |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | Not Available | 8.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Sumsub has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Sumsub and Salesforce Identity Compare on Features?
Total Features | 1 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Sumsub and Salesforce Identity on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Sumsub vs Salesforce Identity: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Sumsub vs Salesforce Identity Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Sumsub User Reviews & Rating Comparison
User Ratings | 4 (based on 13 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Mixed buyer sentiment with appreciation for feature breadth but concerns over pricing transparency and usability. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 13 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos | No videos available. |  1 Videos |
Top Alternatives to Sumsub and Salesforce Identity in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Sumsub or Salesforce Identity?
- Sumsub edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Sumsub and Salesforce Identity offer a free trial?
- Neither Sumsub nor Salesforce Identity currently lists a free trial.
- What is the starting price of Sumsub vs Salesforce Identity?
- Sumsub starts at Contact for pricing. Salesforce Identity starts at $25 /User/Month.
- What are the top alternatives to Sumsub?
- Top alternatives to Sumsub include iDenfy, Salesforce Identity, Ondato, Qualified, Workvivo.
- What are the top alternatives to Salesforce Identity?
- Top alternatives to Salesforce Identity include Oracle Identity Management, SailPoint IdentityIQ, AWS IAM, WSO2 Identity Server, SecureAuth.