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SugarSync vs Medallia Video Comparison

Last updated:

SugarSync

4.0(37 reviews)

Starting at $7.49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SugarSync is a cross-device file synchronization software with all of the features needed to access, sync, and share information everywhere. SugarSync empowers to access the information on desktop or mobile device whenev…

Medallia Video

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Medallia Video is a video feedback platform that captures employee and customer responses via video, collecting up to 6 times more information than text-only surveys. It uses AI to analyze facial expressions and emotions…

SugarSync leads on user satisfaction with a 4.0-star rating across 37 reviews.

SugarSync vs Medallia Video — at a glance

FeatureSugarSyncMedallia Video
Rating4.0 / 5—
Reviews37—
Starting price$7.49 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryCloud Content Collaboration SoftwareVideo Survey Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacBrowser Based (Cloud)
APIAvailable—
Support modesOnlineOnline
Certifications—GDPR
Data residencyGlobalUS

Key differences between SugarSync and Medallia Video

  • Pricing: SugarSync starts at $7.49 /Month. Medallia Video pricing is not publicly listed.
  • Free trial: SugarSync offers a free trial; Medallia Video does not.
  • Deployment: SugarSync supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Medallia Video supports Browser Based (Cloud).

SugarSync vs Medallia Video — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Cloud Content Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SugarSync - Cloud Content Collaboration Software
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Medallia Video
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SugarSync vs Medallia Video: Biggest differences

Start here before you go deeper into features.

SugarSync

Best for

Large Enterprises, Medium Business, Small Business

Medallia Video

Best for enterprises seeking deep video feedback integration in CX and HR.

Choose if
  • You need to capture rich qualitative insights beyond text surveys using video.
  • Your organization requires embedding video feedback into broader customer and employee experience programs.
  • You have resources to manage a complex, enterprise-grade video feedback setup and analysis.
Consider alternatives if
  • You are a small team with minimal video feedback needs or limited budget.
  • You prefer transparent, low-cost, or self-serve video survey tools with simple setup.

SugarSync typically suits Large Enterprises and Medium Business. Medallia Video tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SugarSync is a cross-device file synchronization software with all of the features needed to access, sync, and share information everywhere. SugarSync empowers to access the information on ... Read More about SugarSync

Medallia Video is a video feedback platform that captures employee and customer responses via video, collecting up to 6 times more information than text-only surveys. It uses AI to analyze ... Read More about Medallia Video

Entry Level Pricing

  • Starts from $7.49
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.99

(37)

Best Company Size

—
Medium BusinessLarge Enterprises
Get pricing help
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Software Demo

Demo

No software demo available

Medallia Video has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do SugarSync and Medallia Video Compare on Features?

Total Features

5 Features

5 Features

Unique Features

No unique features

No unique features

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Compare SugarSync and Medallia Video on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7.49
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SugarSync pricing

      Pricing information not available

      SugarSync vs Medallia Video: Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      SugarSync vs Medallia Video Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      —

      GDPR

      —
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      SugarSync User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      18

      16

      5

      0

      3

      No reviews available for this product

      Pros and Cons

      • Reviewers praise the reliable automatic syncing of any folder across multiple devices and platforms.

      • The ability to choose which folders sync on each device is frequently valued.

      • Users appreciate file version history that lets them recover previous versions of files.

      • Some users report data loss, deleted files, and poor recovery experiences.

      • Customer service and automatic auto-renewal practices drew several complaints.

      • Enables rich video feedback beyond traditional text surveys

      • Integrates video feedback into broader customer and employee experience strategies

      • Supports deep qualitative analysis through video insights

      • Pricing is quotation-based and not publicly disclosed

      • Potentially complex setup and integration process

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used SugarSync or Medallia Video? Tell buyers what actually differs.

      SugarSync and Medallia Video Customers

      Customers

      Bloomberg

      Bloomberg

      Cantech

      Cantech

      PCMAG.com

      PCMAG.com

      No Customers information available.

      Media and Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to SugarSync and Medallia Video in 2026

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      Related Blogs and Articles for Video Survey Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SugarSync or Medallia Video?
      SugarSync edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do SugarSync and Medallia Video offer a free trial?
      SugarSync offers a free trial. Medallia Video does not.
      What is the starting price of SugarSync vs Medallia Video?
      SugarSync starts at $7.49 /Month. Medallia Video starts at Contact for pricing.
      What are the top alternatives to SugarSync?
      Top alternatives to SugarSync include DiskStation, FilesAnywhere, Infrarch Cloud Office, iChannel Document Management, XfilesPro.
      What are the top alternatives to Medallia Video?
      Top alternatives to Medallia Video include Qwary, mindswarms, VideoPeel, Ace Metrix, Voiceform.