Medallia Video Review: Is It The Right Video Survey Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Medallia Video offers custom pricing plan
Overview
Pricing
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What is Medallia Video?
Introducing Medallia Video – the ultimate solution to unlock the true potential of video feedback and insights. With the tagline "Unlock The Power Of Video," Medallia Video revolutionizes the way businesses engage with their employees and customers. Gone are the days of relying solely on text feedback; it's time to embrace the richness of video for in-depth understanding and analysis. Medallia Video seamlessly integrates the power of video into your feedback strategies, offering a game-changing opportunity to capture up to 6 times more information compared to traditional text responses. Through Medallia's cutting-edge platform, businesses can now delve deep into the minds and emotions of their audience, regardless of their location. Powered by sophisticated AI technology, Medallia Video goes a step further by analyzing facial expressions and emotions, providing invaluable insights for enhanced decision-making. Furthermore, the platform boasts rapid, automated, multi-lingual speech-to-text conversion capabilities, enabling users to access detailed transcriptions of each video for a comprehensive overview. By incorporating video feedback into your strategy, you not only personalize the feedback process but also foster stronger connections with both customers and employees. This human-centric approach promotes empathy, understanding, and, ultimately, guides businesses towards making well-informed decisions based on authentic, meaningful feedback. Discover the transformative power of Medallia Video and elevate your feedback strategy to new heights, paving the way for lasting connections and impactful decisions in your organization.
Pricing
Medallia Video offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Browser Based (Cloud)
Desktop only — no mobile app
Medallia Video was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Medallia Video
- Use cases
- Customer experience management, Employee engagement programs, Market research and feedback analysis
- Team types
- Customer experience teams, Human resources teams
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Enterprise-focused and process-heavy
- Setup complexity
- High
Why teams choose Medallia Video
Enables rich video feedback beyond traditional text surveys
Integrates video feedback into broader customer and employee experience strategies
Supports deep qualitative analysis through video insights
Is Medallia Video right for you?
Best for enterprises seeking deep video feedback integration in CX and HR.
Choose Medallia Video if
- You need to capture rich qualitative insights beyond text surveys using video.
- Your organization requires embedding video feedback into broader customer and employee experience programs.
- You have resources to manage a complex, enterprise-grade video feedback setup and analysis.
Consider alternatives if
- You are a small team with minimal video feedback needs or limited budget.
- You prefer transparent, low-cost, or self-serve video survey tools with simple setup.
Medallia Video pros and cons
- Medallia Video pros
Enables rich video feedback beyond traditional text surveys
Integrates video feedback into broader customer and employee experience strategies
Supports deep qualitative analysis through video insights
- Medallia Video cons
Pricing is quotation-based and not publicly disclosed
Potentially complex setup and integration process
Ready to try it?
Get started with Medallia Video
Connect with the team for a personalised demo.
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Compare Medallia Video side-by-side with top Video Survey Software alternatives.
What is the pricing of Medallia Video?
Medallia Video uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Medallia Video reviews and ratings
Buyer sentiment
Insufficient public user reviews and ratings to determine overall sentiment.
Medallia Video security and data handling
Key compliance certifications and security features for IT and security teams evaluating Medallia Video.
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Medallia Video Support Options
Frequently Asked Questions About Medallia Video
Common questions buyers ask before choosing Medallia Video.
Medallia Video is a strong fit if: You need to capture rich qualitative insights beyond text surveys using video.; Your organization requires embedding video feedback into broader customer and employee experience programs.. Consider alternatives if: You are a small team with minimal video feedback needs or limited budget.; You prefer transparent, low-cost, or self-serve video survey tools with simple setup..
Buyers commonly note the following limitations of Medallia Video: Pricing is quotation-based and not publicly disclosed; Potentially complex setup and integration process; Limited information on user interface and ease of use.
Some top alternatives to Medallia Video includes Bonjoro Testimonials, Ace Metrix, Testimonial, VideoPeel and mindswarms.
Medallia Video offers Quotation Based pricing model
The starting price is not disclosed by Medallia Video. You can visit Medallia Video pricing page to get the latest pricing.
Ready to try it?
Get started with Medallia Video
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].







