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SugarCRM Survey Rocket vs SurveySparrow Comparison

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SugarCRM Survey Rocket

4.4(88 reviews)

Starting at $158.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or share the survey link with Emai…

SurveySparrow

4.5(2,274 reviews)

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…

SurveySparrow leads on user satisfaction with a 4.5-star rating across 2,274 reviews.

SugarCRM Survey Rocket vs SurveySparrow — at a glance

FeatureSugarCRM Survey RocketSurveySparrow
Rating4.4 / 54.5 / 5
Reviews882,274
Starting price$158.25 /Month$19 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between SugarCRM Survey Rocket and SurveySparrow

  • Pricing: SugarCRM Survey Rocket starts at $158.25 /Month, while SurveySparrow starts at $19 /Month.
  • Target audience: SugarCRM Survey Rocket is built for Large Enterprises and Medium Business, while SurveySparrow targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SurveySparrow scores higher with a 4.5-star average.
  • Deployment: SugarCRM Survey Rocket supports SaaS/Web/Cloud; SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SugarCRM Survey Rocket vs SurveySparrow — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SugarCRM Survey Rocket - Survey/ User Feedback Software
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SurveySparrow - Survey/ User Feedback Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

SugarCRM Survey Rocket

Best for

Large Enterprises, Medium Business, Small Business

SurveySparrow

Best for easy, real-time feedback surveys embedded in websites and Windows apps.

Choose if
  • You need simple, quick survey creation with low setup complexity.
  • Your team includes product managers, customer experience, or marketing professionals.
  • You want surveys that run seamlessly inside public websites or Windows applications.
Consider alternatives if
  • You require highly customized, enterprise-grade survey workflows and advanced analytics.
  • Your team needs offline survey capabilities or transparent, detailed pricing information.

SugarCRM Survey Rocket typically suits Large Enterprises and Medium Business. SurveySparrow tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or ... Read More about SugarCRM Survey Rocket

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow

Entry Level Pricing

  • Starts from $158.25 , Billed Yearly
  • Starts from $19

Free Trial Availability

Spotsaas Score

What's this? ↗

8.1/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

4.4

(88)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do SugarCRM Survey Rocket and SurveySparrow Compare on Features?

Total Features

11 Features

28 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SugarCRM Survey Rocket and SurveySparrow on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $158.25 , Billed Yearly
      • $19

      Pricing Plans

      • Basic

        • Simple Surveys

        • Unlimited Surveys

        • Unlimited Survey Responses

        Show more +

      • Professional

        • Survey Automation

        • Includes features of Basic plan, Plus

        • Advance Logic

        Show more +

      • Ultimate

        • Survey Master

        • Includes features of Professional plan, Plus

        • Skip Logic

        Show more +

      • Not Available

      Pricing Page

      SugarCRM Survey Rocket pricing
      SurveySparrow pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      SugarCRM Survey Rocket User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 88 reviews)

      4.5

      (based on 2274 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 88 reviews, with strong overall satisfaction.

      What buyers like

      • Easy drag-and-drop interface
      • Open source availability
      • Multiple survey hosting

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Basic design options

      Buyer sentiment

      Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Integration with Windows applications

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Pros and Cons

      • The drag-and-drop interface simplifies survey creation.

      • Being open source allows for extensive customization.

      • Users can easily share surveys via email or embed them.

      • Customization may require technical skills.

      • Limited advanced analytics features.

      • Easy to create and embed surveys in websites and Windows applications

      • Real-time feedback collection

      • Cross-platform compatibility with popular Windows platforms

      • Limited information on advanced customization options

      • Potential lack of enterprise-grade features

      List of Customers

      Customers

      No Customers information available.

      Mphasis

      Mphasis

      Deloitte Digital

      Deloitte Digital

      Godrej

      Godrej

      Media and Screenshots

      Screenshots

      No screenshots available.

      Conditional Formatting

      8 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      6 Videos

      Top Alternatives to SugarCRM Survey Rocket and SurveySparrow in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SugarCRM Survey Rocket or SurveySparrow?
      SurveySparrow edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SugarCRM Survey Rocket and SurveySparrow offer a free trial?
      Yes, both SugarCRM Survey Rocket and SurveySparrow offer a free trial.
      What is the starting price of SugarCRM Survey Rocket vs SurveySparrow?
      SugarCRM Survey Rocket starts at $158.25 /Month. SurveySparrow starts at $19 /Month.
      What are the top alternatives to SugarCRM Survey Rocket?
      Top alternatives to SugarCRM Survey Rocket include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveyMethods.
      What are the top alternatives to SurveySparrow?
      Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.

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