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SugarCRM Survey Rocket vs SurveyRock Comparison

Last updated:

SugarCRM Survey Rocket

4.4(88 reviews)

Starting at $158.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or share the survey link with Emai…

SurveyRock

4.3(103 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey tool or visual questionnaire b…

SugarCRM Survey Rocket leads on user satisfaction with a 4.4-star rating across 88 reviews.

SugarCRM Survey Rocket vs SurveyRock — at a glance

FeatureSugarCRM Survey RocketSurveyRock
Rating4.4 / 54.3 / 5
Reviews88103
Starting price$158.25 /Month$13 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
Certifications
Data residencyGlobalGlobal

Key differences between SugarCRM Survey Rocket and SurveyRock

  • Pricing: SugarCRM Survey Rocket starts at $158.25 /Month, while SurveyRock starts at $13 /Month.
  • Free trial: SugarCRM Survey Rocket offers a free trial; SurveyRock does not.
  • User satisfaction: SugarCRM Survey Rocket scores higher with a 4.4-star average.
  • Deployment: SugarCRM Survey Rocket supports SaaS/Web/Cloud; SurveyRock supports SaaS/Web/Cloud.

SugarCRM Survey Rocket vs SurveyRock — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SugarCRM Survey Rocket - Survey/ User Feedback Software
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SurveyRock - Survey/ User Feedback Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

SugarCRM Survey Rocket

Best for

Large Enterprises, Medium Business, Small Business

SurveyRock

Best for

Large Enterprises, Medium Business, Small Business

SugarCRM Survey Rocket typically suits Large Enterprises and Medium Business. SurveyRock tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or ... Read More about SugarCRM Survey Rocket

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey ... Read More about SurveyRock

Entry Level Pricing

  • Starts from $158.25 , Billed Yearly
  • Starts from $13 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.1/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.4

(88)
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Software Demo

Demo

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How do SugarCRM Survey Rocket and SurveyRock Compare on Features?

Total Features

11 Features

12 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SugarCRM Survey Rocket and SurveyRock on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $158.25 , Billed Yearly
      • $13 , Billed Yearly

      Pricing Plans

      • Basic

        • Simple Surveys

        • Unlimited Surveys

        • Unlimited Survey Responses

        Show more +

      • Professional

        • Survey Automation

        • Includes features of Basic plan, Plus

        • Advance Logic

        Show more +

      • Ultimate

        • Survey Master

        • Includes features of Professional plan, Plus

        • Skip Logic

        Show more +

      • Basic

        • Number of surveys : Unlimited

        • Questions per survey : 15

        • Responses per survey : 125

        Show more +

      • Premium

        • Includes features of Basic plan, plus

        • Questions per survey : Unlimited

        • Responses per survey : Unlimited

        Show more +

      • Business

        • Includes features of Premium plan, plus

        • Advanced survey logic

        • Custom variables

        Show more +

      • Browse all pricing plans

      Pricing Page

      SugarCRM Survey Rocket pricing
      SurveyRock pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      SugarCRM Survey Rocket User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 88 reviews)

      4.3

      (based on 103 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 88 reviews, with strong overall satisfaction.

      What buyers like

      • Easy drag-and-drop interface
      • Open source availability
      • Multiple survey hosting

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Basic design options

      Buyer sentiment

      Buyer sentiment is positive across 103 reviews, with strong overall satisfaction.

      What buyers like

      • Quick survey creation
      • User-friendly interface
      • Customizable templates

      Common complaints

      • Limited advanced analytics
      • Basic reporting features
      • No offline capabilities

      Pros and Cons

      • The drag-and-drop interface simplifies survey creation.

      • Being open source allows for extensive customization.

      • Users can easily share surveys via email or embed them.

      • Customization may require technical skills.

      • Limited advanced analytics features.

      • Fast setup allows users to create surveys in minutes.

      • Customizable templates cater to diverse survey needs.

      • User-friendly interface ensures ease of use for all staff.

      • May not support complex survey logic.

      • Limited integration options with other tools.

      List of Customers

      Customers

      No Customers information available.

      Hilton

      Hilton

      Unilever

      Unilever

      Kodak

      Kodak

      Media and Screenshots

      Screenshots

      No screenshots available.

      Design Survey screenshot

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to SugarCRM Survey Rocket and SurveyRock in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SugarCRM Survey Rocket or SurveyRock?
      SugarCRM Survey Rocket edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SugarCRM Survey Rocket and SurveyRock offer a free trial?
      SugarCRM Survey Rocket offers a free trial. SurveyRock does not.
      What is the starting price of SugarCRM Survey Rocket vs SurveyRock?
      SugarCRM Survey Rocket starts at $158.25 /Month. SurveyRock starts at $13 /Month.
      What are the top alternatives to SugarCRM Survey Rocket?
      Top alternatives to SugarCRM Survey Rocket include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveyMethods.
      What are the top alternatives to SurveyRock?
      Top alternatives to SurveyRock include SurveyMonkey, QuestionPro, SurveySparrow, GetFeedback, Surveyface.

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