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Square Point of Sale vs ShopKeep Comparison

Last updated:

Square Point of Sale

4.5(518 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Square Point of Sale, the ultimate choice for businesses searching for an easy-to-use POS system. With its user-friendly design, you can effortlessly process transactions, track customer purchases, and collect feedback f…

ShopKeep

3.1(135 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and integration with all the products you use…

Square Point of Sale leads on user satisfaction with a 4.5-star rating across 518 reviews.

Square Point of Sale vs ShopKeep — at a glance

FeatureSquare Point of SaleShopKeep
Rating4.5 / 53.1 / 5
Reviews518135
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryPOS SoftwareRetail Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSGlobal

Key differences between Square Point of Sale and ShopKeep

  • Free trial: ShopKeep offers a free trial; Square Point of Sale does not.
  • Target audience: Square Point of Sale is built for Large Enterprises and Medium Business, while ShopKeep targets Medium Business and Small Business.
  • User satisfaction: Square Point of Sale scores higher with a 4.5-star average.
  • Deployment: Square Point of Sale supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ShopKeep supports SaaS/Web/Cloud, Mobile - iOS.

Square Point of Sale vs ShopKeep — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most POS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Square Point of Sale

Best for small to mid-sized retail and food businesses needing simple POS.

Choose if
  • You want an easy-to-use POS with quick transaction processing.
  • You need integrated inventory management and sales reporting.
  • You require mobile device compatibility and hardware like Square Terminal.
Consider alternatives if
  • Your business is a large enterprise needing extensive customization.
  • You require complex, multi-location inventory management capabilities.

ShopKeep

Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.

Choose if
  • You want a simple, cloud-based iPad POS that works right out of the box.
  • Your business is a retail shop, restaurant, or salon with up to 200 employees.
  • You need quick setup with reliable performance and useful business analytics.
Consider alternatives if
  • You are a large enterprise requiring complex POS customizations and hardware integrations.
  • You need consistently responsive customer service and guaranteed hardware compatibility.

Square Point of Sale: Best for small to mid-sized retail and food businesses needing simple POS. ShopKeep: Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.

Description

Square Point of Sale, the ultimate choice for businesses searching for an easy-to-use POS system. With its user-friendly design, you can effortlessly process transactions, track customer ... Read More about Square Point of Sale

ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More about ShopKeep

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
1-50 employees51-200 employees
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How do Square Point of Sale and ShopKeep Compare on Features?

Total Features

11 Features

24 Features

Unique Features

No unique features

No unique features

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Compare Square Point of Sale and ShopKeep on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Square Point of Sale pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Square Point of Sale User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 518 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      77

      17

      8

      6

      79

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate Square POS for its ease of use and hardware integration but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Hardware integration
      • Inventory management

      Common complaints

      • Limited advanced features
      • Pricing transparency

      Buyer sentiment

      Users generally appreciate the ease of use and business insights but express frustration with inconsistent support and hardware issues.

      What buyers like

      • Ease of use
      • Business analytics
      • Customer support availability

      Common complaints

      • Customer service inconsistency
      • Hardware compatibility problems

      Pros and Cons

      • User-friendly interface enabling quick transaction processing

      • Integrated inventory management and sales reporting

      • Mobile device compatibility and hardware options like Square Terminal

      • Limited advanced customization for complex business needs

      • Pricing details are not fully transparent and may require sales consultation

      • User-friendly interface providing valuable business insights

      • Easy setup and integration with online stores

      • Reliable system performance supporting small business growth

      • Inconsistent customer service quality causing delays

      • Hardware compatibility issues with printers and scanners

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      screenshots

      5 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Square Point of Sale and ShopKeep in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Square Point of Sale or ShopKeep?
      Square Point of Sale edges out the other on user ratings (4.5 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Square Point of Sale and ShopKeep offer a free trial?
      ShopKeep offers a free trial. Square Point of Sale does not.
      What is the starting price of Square Point of Sale vs ShopKeep?
      Square Point of Sale starts at Contact for pricing. ShopKeep starts at Contact for pricing.
      What are the top alternatives to Square Point of Sale?
      Top alternatives to Square Point of Sale include SumUp, ShopKeep, Lightspeed Retail, SlickPOS, PHP Point of Sale.
      What are the top alternatives to ShopKeep?
      Top alternatives to ShopKeep include SpotOn, LivePOS, Lightspeed eCom, Square Point of Sale, LightSpeed Restaurant.

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