NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Spruce vs AGNES Interactive vs Teladoc Comparison

Last updated:

Spruce

4.7(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…

AGNES Interactive

Starting at Contact for pricing

  • Individuals
  • Medium Business

AGNES is an innovative, interactive software solution designed to enhance the quality and accessibility of telemedicine consultations. The AGNES system offers many benefits including: immediate remote access to a license…

Teladoc

2.2(37 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…

Spruce leads on user satisfaction with a 4.7-star rating across 10 reviews.

Spruce vs AGNES Interactive vs Teladoc — at a glance

FeatureSpruceAGNES InteractiveTeladoc
Rating4.7 / 52.2 / 5
Reviews1037
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, OnlineOnline24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAASOC 2, HIPAA, GDPR
Data residencyUSUSUS

Key differences between Spruce and AGNES Interactive

  • Free trial: Spruce offers a free trial; AGNES Interactive does not.
  • Target audience: Spruce is built for Large Enterprises and Medium Business, while AGNES Interactive targets Individuals and Medium Business.
  • Deployment: Spruce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; AGNES Interactive supports SaaS/Web/Cloud.

Compare Spruce vs AGNES Interactive vs Teladoc — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Spruce
Talk to an expert
Talk to an expert
AGNES Interactive
Talk to an expert
Talk to an expert
Teladoc
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Spruce vs AGNES Interactive vs Teladoc comparison

Get the full side-by-side as a PDF — these picks plus the top Telemedicine Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Spruce

Best for small to medium healthcare providers needing streamlined telemedicine video exams.

Choose if
  • You require quick, convenient video consultations between patients and providers.
  • Your practice values collaborative treatment prescribing during telemedicine visits.
  • You operate a small or medium-sized primary care or specialty medical practice.
Consider alternatives if
  • Your organization lacks reliable internet connectivity for stable video calls.
  • You need transparent pricing details upfront before committing to a platform.

AGNES Interactive

Best for

Individuals, Medium Business, Small Business

Teladoc

Best for large healthcare providers needing broad telemedicine physician access.

Choose if
  • You require access to a wide network of board-certified physicians for acute and chronic care.
  • Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
  • You want multi-device patient access to support telemedicine across mobile and desktop environments.
Consider alternatives if
  • You are a small business with limited telemedicine needs and prefer simpler solutions.
  • You need transparent, fixed pricing and straightforward onboarding processes.

Spruce typically suits Large Enterprises and Medium Business. AGNES Interactive tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce

AGNES is an innovative, interactive software solution designed to enhance the quality and accessibility of telemedicine consultations. The AGNES system offers many benefits including: ... Read More about AGNES Interactive

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

7.0/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.7

(10)

2.2

(37)

Best Company Size

Small BusinessMedium Business
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help
Get pricing help

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Spruce, AGNES Interactive and Teladoc Compare on Features?

Total Features

6 Features

3 Features

5 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Spruce, AGNES Interactive and Teladoc on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Not Available
  • Not Available
Get help choosing
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes
✓ Yes
✓ Yes

HIPAA

✓ Yes
✓ Yes
✓ Yes

GDPR

✓ Yes
✓ Yes

Single Sign-On (SSO)

✓ Yes
✓ Yes

Multi-Factor Auth (MFA)

✓ Yes
✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes
✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US
🇺🇸 US

Spruce vs AGNES Interactive User Reviews & Rating Comparison

User Ratings

4.7

(based on 10 reviews)

No reviews available for the product

2.2

(based on 37 reviews)

Rating Distribution

0

0

0

0

0

No reviews available for this product

0

0

0

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Overall positive sentiment with high ratings but limited review volume.

What buyers like

  • Ease of use
  • Video communication quality
  • Efficient patient-provider interaction

Common complaints

  • Lack of pricing transparency
  • Limited user feedback

What buyers like

  • Immediate remote clinician access
  • Real-time communication options
  • Integrated patient medical records

Common complaints

  • Limited to telemedicine consultations
  • Requires stable internet connection
  • Potential privacy concerns

Buyer sentiment

Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency.

What buyers like

  • Physician network breadth
  • Feature comprehensiveness
  • Platform accessibility

Common complaints

  • Pricing opacity
  • User experience issues

Pros and Cons

  • Enables quick and convenient video medical exams

  • Supports direct patient-provider communication

  • Facilitates collaborative treatment prescribing

  • Pricing details are not publicly available

  • Limited user reviews and feedback

  • Facilitates immediate access to healthcare professionals, improving patient satisfaction.

  • Offers a user-friendly interface for both patients and clinicians.

  • Integrates seamlessly with existing electronic health records.

  • May require training for effective use.

  • Limited offline capabilities.

  • Access to a broad network of board-certified physicians

  • Comprehensive telemedicine features including video chat and prescription refills

  • Convenient multi-device access for patients

  • Lack of publicly available pricing information

  • Low overall user rating indicating potential usability or service issues

Media and Screenshots

Screenshots

Action

4 Screenshots

No screenshots available.

No screenshots available.

Expand your shortlist

Add another option to compare side by side

Search by product name to compare pricing, fit, and buyer feedback in one view.

Compare similar software options

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Spruce or AGNES Interactive?
Spruce edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Spruce and AGNES Interactive offer a free trial?
Spruce offers a free trial. AGNES Interactive does not.
What is the starting price of Spruce vs AGNES Interactive?
Spruce starts at Contact for pricing. AGNES Interactive starts at Contact for pricing.
What are the top alternatives to Spruce?
Top alternatives to Spruce include Teladoc, OnCall Health, Teledentix, Chiron Health, Upvio.
What are the top alternatives to AGNES Interactive?
Top alternatives to AGNES Interactive include Philips eCareManager, AnywhereCare, ACETIAM, eVisit, Healimpilo.

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.