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Spruce vs 1upHealth vs Dialogue Comparison

Last updated:

Spruce

4.7(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…

1upHealth

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…

Dialogue

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

DialogueTM is a next generation telemedicine software application for remote clinical data collection, secure communications, documentation, workflow management, cloud storage and population health analytics. It enables…

Spruce leads on user satisfaction with a 4.7-star rating across 10 reviews.

Spruce vs 1upHealth vs Dialogue — at a glance

FeatureSpruce1upHealthDialogue
Rating4.7 / 5
Reviews10
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPRHIPAA, GDPR
Data residencyUSUSUS

Key differences between Spruce and 1upHealth

  • Free trial: Spruce offers a free trial; 1upHealth does not.
  • Deployment: Spruce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 1upHealth supports SaaS/Web/Cloud.

Compare Spruce vs 1upHealth vs Dialogue — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Spruce
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1upHealth
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Dialogue
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Biggest differences

Start here before you go deeper into features.

Spruce

Best for small to medium healthcare providers needing streamlined telemedicine video exams.

Choose if
  • You require quick, convenient video consultations between patients and providers.
  • Your practice values collaborative treatment prescribing during telemedicine visits.
  • You operate a small or medium-sized primary care or specialty medical practice.
Consider alternatives if
  • Your organization lacks reliable internet connectivity for stable video calls.
  • You need transparent pricing details upfront before committing to a platform.

1upHealth

Best for large healthcare providers needing deep EMR and PMS telemedicine integration.

Choose if
  • You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
  • Your organization is a medium to large healthcare provider or practice administrator.
  • You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
Consider alternatives if
  • You are a small practice without existing EMR/PMS integration needs.
  • You need transparent, out-of-the-box pricing and a simple setup process.

Dialogue

Best for

Large Enterprises, Medium Business, Small Business

Spruce: Best for small to medium healthcare providers needing streamlined telemedicine video exams. 1upHealth: Best for large healthcare providers needing deep EMR and PMS telemedicine integration.

Description

The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth

DialogueTM is a next generation telemedicine software application for remote clinical data collection, secure communications, documentation, workflow management, cloud storage and ... Read More about Dialogue

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

8.9/10

7.4/10

User Ratings

Based on verified Spotsaas reviews

4.7

(10)

Best Company Size

Small BusinessMedium Business
Medium BusinessLarge Enterprises
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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Spruce, 1upHealth and Dialogue Compare on Features?

Total Features

6 Features

11 Features

3 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Spruce, 1upHealth and Dialogue on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Page

        Pricing information not available

        1upHealth pricing
        Dialogue pricing

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Spruce vs 1upHealth User Reviews & Rating Comparison

        User Ratings

        4.7

        (based on 10 reviews)

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        0

        0

        0

        0

        0

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment with high ratings but limited review volume.

        What buyers like

        • Ease of use
        • Video communication quality
        • Efficient patient-provider interaction

        Common complaints

        • Lack of pricing transparency
        • Limited user feedback

        Buyer sentiment

        No user reviews or ratings available to determine sentiment.

        What buyers like

        • HIPAA-compliant
        • Direct EMR integration
        • Comprehensive application suite

        Common complaints

        • May require technical setup
        • Potential learning curve
        • Limited customization options

        What buyers like

        • Next-gen telemedicine features
        • Streamlines operations
        • Secure communications

        Common complaints

        • Complex for small practices
        • Potentially high costs
        • Requires training for full utilization

        Pros and Cons

        • Enables quick and convenient video medical exams

        • Supports direct patient-provider communication

        • Facilitates collaborative treatment prescribing

        • Pricing details are not publicly available

        • Limited user reviews and feedback

        • Secure, HIPAA-compliant platform

        • Direct integration with EMR and PMS systems

        • Comprehensive suite of telemedicine applications

        • Pricing is quotation-based and not publicly available

        • No available user ratings or reviews to assess user satisfaction

        • Enhances operational efficiency through streamlined workflows.

        • Offers robust data analytics for population health.

        • Facilitates secure and compliant communications.

        • May be overwhelming for smaller practices.

        • Higher costs may deter budget-conscious buyers.

        Media and Screenshots

        Screenshots

        Action

        4 Screenshots

        1upHealth screenshot

        1 Screenshots

        No screenshots available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Spruce or 1upHealth?
        Spruce edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Spruce and 1upHealth offer a free trial?
        Spruce offers a free trial. 1upHealth does not.
        What is the starting price of Spruce vs 1upHealth?
        Spruce starts at Contact for pricing. 1upHealth starts at Contact for pricing.
        What are the top alternatives to Spruce?
        Top alternatives to Spruce include Teladoc, OnCall Health, Teledentix, Chiron Health, Upvio.
        What are the top alternatives to 1upHealth?
        Top alternatives to 1upHealth include DrCare247, Practice Fusion, MyClinic, Doxy.me, Upvio.

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