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Compare SpiceCSM Engagement Suite vs Empathy Logic

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Empathy Logic - Customer Success Software
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Overview

Description

SpiceCSM is CRM Software that manages Customer Contact information (CRM) and Sales and Marketing workflow (SFA), as well as task management, messaging, data integration, including ... Read More

Empathy Logic, a premier marketing technology partner, is the go-to platform for seamless customer data integration and marketing automation. This innovative SaaS solution, known as Empathy ... Read More

Entry Level Pricing
  • Starts from $90 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

7.6/10

Not Available

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Software Demo

Demo

Empathy Logic has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

5 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $90 , Billed Yearly
        • Not Available
        Pricing Plans
        • Professional

          • Unified User Interface (UUI)

          • Customizable CRM

          • Guided Process / Agent Scripting

          Show more +

        • Enterprise

          • Includes features of Professional plan, plus

          • SpiceCSM Automation Suite

          • Visual Process Editor (Advanced Automation Nodes)

          Show more +

        • Not Available
        Pricing Pagespicecsm-engagement-suite pricing

        Pricing information not available

        Other Details

        Organization Types supported
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        Expert's Review generated by AI

        The SpiceCSM Engagement Suite stands out as a versatile and highly adaptable tool for customer engagement, offering impressive customization and user-friendly features. Users consistently ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Reliable and highly adaptable platform with extensive customization options that fit diverse business needs.

        • Easy to use and manage, even for non-technical users, reducing training time and onboarding obstacles.

        • Significant improvement in productivity and consistency through built-in tools like dashboards and streamlined processes.

        • Excellent customer service and support, with the ability to tailor solutions based on specific requirements.

        • Reporting features lack depth and robustness compared to other platforms, limiting advanced analytics.

        • Some customization options are restricted or controlled externally, reducing flexibility for users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        NICE InContact

        NICE InContact

        ConnectForce

        ConnectForce

        Frost and Sullivan

        Frost and Sullivan

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Dashboard

        1 Screenshots

        Videos
        video-0

        2 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither SpiceCSM Engagement Suite nor Empathy Logic offers a free trial.

        SpiceCSM Engagement Suite is designed for Large Enterprises, Medium Business and Small Business.

        Empathy Logic is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of SpiceCSM Engagement Suite begins at $90/User/Month when Billed Yearly, while pricing details for Empathy Logic are unavailable.

        Some top alternatives to SpiceCSM Engagement Suite includes Salesforce Sales Cloud, Thryv, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Keap, SalesCRM, SimpleCRM, CRM.me, webCRM, CAS CRM, DigitalCRM.com, SpinOffice CRM and CRM.io by 500apps.

        Some top alternatives to Empathy Logic includes SpiceCSM Engagement Suite, Intricately, ClientSuccess, Custify, Salesmachine, Cordlogue, Scal-e, CRMSuite, Intelliad and M Intelligence.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].