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SparkPlug vs ShopKeep Comparison

Last updated:

SparkPlug

4.9(43 reviews)

Starting at $199 /Month

  • Large Enterprises
  • Medium Business

SparkPlug is an innovative incentive management platform created to empower frontline salespeople and team influence. It is fully automated, making it easier than ever to reward your sales team with incentives. With acce…

ShopKeep

3.0(187 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and integration with all the products you use…

SparkPlug leads on user satisfaction with a 4.9-star rating across 43 reviews.

SparkPlug vs ShopKeep — at a glance

FeatureSparkPlugShopKeep
Rating4.9 / 53.0 / 5
Reviews43187
Starting price$199 /MonthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryRetail SoftwareRetail Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
APIAvailable—
Support modesOnline24/7 (Live rep), Business Hours, Online
Certifications——
Data residencyUSGlobal

Key differences between SparkPlug and ShopKeep

  • Pricing: SparkPlug starts at $199 /Month. ShopKeep pricing is not publicly listed.
  • Free trial: ShopKeep offers a free trial; SparkPlug does not.
  • Target audience: SparkPlug is built for Large Enterprises and Medium Business, while ShopKeep targets Medium Business and Small Business.
  • User satisfaction: SparkPlug scores higher with a 4.9-star average.
  • Deployment: SparkPlug supports SaaS/Web/Cloud; ShopKeep supports SaaS/Web/Cloud, Mobile - iOS.

SparkPlug vs ShopKeep — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Retail Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SparkPlug - Retail Software
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ShopKeep - Retail Software
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Talk to an expert

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SparkPlug vs ShopKeep: Biggest differences

Start here before you go deeper into features.

SparkPlug

Best for

Large Enterprises, Medium Business, Small Business

ShopKeep

Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.

Choose if
  • You want a simple, cloud-based iPad POS that works right out of the box.
  • Your business is a retail shop, restaurant, or salon with up to 200 employees.
  • You need quick setup with reliable performance and useful business analytics.
Consider alternatives if
  • You are a large enterprise requiring complex POS customizations and hardware integrations.
  • You need consistently responsive customer service and guaranteed hardware compatibility.

SparkPlug typically suits Large Enterprises and Medium Business. ShopKeep tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SparkPlug is an innovative incentive management platform created to empower frontline salespeople and team influence. It is fully automated, making it easier than ever to reward your sales ... Read More about SparkPlug

ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More about ShopKeep

Entry Level Pricing

  • Starts from $199
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

7.9/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.87

(43)

3.02

(187)

Best Company Size

—
1-50 employees51-200 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

SparkPlug has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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We tailor recommendations to companies your size.

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How do SparkPlug and ShopKeep Compare on Features?

Total Features

3 Features

24 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SparkPlug and ShopKeep on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $199
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SparkPlug pricing

      Pricing information not available

      SparkPlug vs ShopKeep: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      SparkPlug vs ShopKeep Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      SparkPlug User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      40

      3

      0

      0

      0

      77

      17

      8

      6

      79

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 43 reviews, with consistently positive feedback.

      What buyers like

      • Incentives drive sales and engagement among employees, fostering healthy competition and motivation.
      • User-friendly interface with easy navigation and access to real-time metrics, enhancing performance tracking.
      • Responsive and helpful customer service, offering support and guidance.

      Common complaints

      • Limited flexibility in redeeming incentives, with fewer options beyond gift cards.
      • Some users may find the admin features and reporting slightly lacking or requiring additional customization.
      • Marketplaces might lack variety in additional apps and connectors, limiting expansion of functionalities.

      Buyer sentiment

      Users generally appreciate the ease of use and business insights but express frustration with inconsistent support and hardware issues.

      What buyers like

      • Ease of use
      • Business analytics
      • Customer support availability

      Common complaints

      • Customer service inconsistency
      • Hardware compatibility problems

      Pros and Cons

      • Automation simplifies the incentive management process.

      • Vendor partnerships enhance reward options for sales teams.

      • User-friendly design encourages adoption among sales staff.

      • Customization may be limited for specific needs.

      • Requires vendor partnerships for full functionality.

      • User-friendly interface providing valuable business insights

      • Easy setup and integration with online stores

      • Reliable system performance supporting small business growth

      • Inconsistent customer service quality causing delays

      • Hardware compatibility issues with printers and scanners

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used SparkPlug or ShopKeep? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      screenshots

      5 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to SparkPlug and ShopKeep in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SparkPlug or ShopKeep?
      SparkPlug edges out the other on user ratings (4.9 vs 3.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do SparkPlug and ShopKeep offer a free trial?
      ShopKeep offers a free trial. SparkPlug does not.
      What is the starting price of SparkPlug vs ShopKeep?
      SparkPlug starts at $199 /Month. ShopKeep starts at Contact for pricing.
      What are the top alternatives to SparkPlug?
      Top alternatives to SparkPlug include Placer, SetSight, POSExpress, Passport Business Solutions, SkuIQ.
      What are the top alternatives to ShopKeep?
      Top alternatives to ShopKeep include Ari Retail POS, Snappii Mobile Apps, GoFrugal POS Software, LivePOS, iVend Retail.