SolarWinds RMM vs Zabbix Comparison
SolarWinds RMM
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
SolarWinds Network Performance Monitor (NPM) is a powerful network monitoring application that continuously collects, measures, stores, displays, and alerts on network performance data. NPM provides meaningful informatio…
Zabbix
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Zabbix is an enterprise-class network monitoring solution designed to monitor and track the status of various network services, servers, and other network hardware. Designed for scalability and availability, Zabbix is ab…
SolarWinds RMM leads on user satisfaction with a 4.3-star rating across 196 reviews.
SpotSaaS Analysis
SolarWinds RMMZabbix
The core difference between SolarWinds RMM and Zabbix lies in their target market and customization capabilities; SolarWinds RMM is ideal for small to medium-sized businesses seeking automated monitoring solutions, while Zabbix caters to larger organizations needing scalable and customizable monitoring options. SolarWinds RMM is best for SMBs and MSPs looking for comprehensive automation, whereas Zabbix is suited for medium to large IT environments that require extensive customization.
- Best for SMBs and MSPs - Automated network monitoring - Real-time LAN and WAN performance - Reduces manual IT tasks - Ideal for IT Managers and Network Administrators - Supports various industries including Healthcare and Education
- Best for medium to large IT environments - Highly customizable network monitoring - Efficient monitoring of thousands of nodes - Ideal for IT Administrators and DevOps Engineers - Scalable for large organizations - Supports industries like Telecommunications and E-commerce
SolarWinds RMM vs Zabbix — at a glance
| Feature | SolarWinds RMM | Zabbix |
|---|---|---|
| Rating | 4.3 / 5 | 4.2 / 5 |
| Reviews | 196 | 321 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Network Monitoring Software | Network Monitoring Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, GDPR | GDPR |
| Data residency | US | — |
Key differences between SolarWinds RMM and Zabbix
- Free trial: SolarWinds RMM offers a free trial; Zabbix does not.
- User satisfaction: SolarWinds RMM scores higher with a 4.3-star average.
- Deployment: SolarWinds RMM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zabbix supports SaaS/Web/Cloud.
SolarWinds RMM vs Zabbix — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Network Monitoring Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for comprehensive, automated network monitoring in SMBs and MSPs.
- You need real-time, detailed LAN and WAN performance monitoring.
- You want automated patch management to reduce manual IT tasks.
- Your team requires a scalable solution with strong operational automation.
- You prefer a simple, minimalistic network monitoring tool with easy setup.
- You require extensive third-party integrations beyond the platform’s limited options.
Best for scalable, customizable network monitoring in medium to large IT environments.
- You need to monitor thousands of nodes and millions of metrics efficiently.
- Your team requires highly customizable triggers, thresholds, and notification actions.
- You prefer an open-source solution with flexible configuration and detailed reporting.
- You want a simple, beginner-friendly monitoring tool with an intuitive UI.
- You require modern, extensive out-of-the-box templates and faster alerting.
SolarWinds RMM: Best for comprehensive, automated network monitoring in SMBs and MSPs. Zabbix: Best for scalable, customizable network monitoring in medium to large IT environments.
Description | SolarWinds Network Performance Monitor (NPM) is a powerful network monitoring application that continuously collects, measures, stores, displays, and alerts on network performance data. NPM ... Read More about SolarWinds RMM | Zabbix is an enterprise-class network monitoring solution designed to monitor and track the status of various network services, servers, and other network hardware. Designed for scalability ... Read More about Zabbix |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.5/10 | 9.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | 50 to 5000 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Comprehensive Monitoring: With SolarWinds RMM, you gain real-time visibility into your entire IT infrastructure. As a manager, this means you can proactively address potential issues before they escalate, ensuring seamless operations.
- Automated Maintenance: Administrators will appreciate the automated patch management feature, which minimizes manual tasks and reduces the risk of security vulnerabilities. This allows your team to focus on strategic initiatives rather than routine updates.
- Scalable Solution: Whether you're a small business or managing multiple client sites, SolarWinds RMM easily scales to meet your needs. This flexibility empowers executives to expand their services without the hassle of overhauling existing systems.
- Comprehensive Monitoring: Zabbix allows us to monitor various aspects of our IT infrastructure—servers, network devices, and applications—all from a single platform. This holistic view helps ensure we’re always aware of our system's health.
- Real-time Alerts: With Zabbix, we can set up customizable alerts that notify us immediately when issues arise. This proactive approach means we can address potential problems before they escalate, saving time and resources.
- Scalability: Whether your organization is small or large, Zabbix scales effortlessly with your needs. As you grow, Zabbix grows with you, accommodating more devices and users without compromising performance.
Best fit
- 1 to 500 employees
- Managed Service Providers (MSPs), IT service companies, Healthcare, Education, Financial Services, and Professional Services
- IT Managers, Network Administrators, System Administrators, and Help Desk Technicians
- 50 to 5,000 employees
- IT Services, Telecommunications, E-commerce, Healthcare, and Financial Services
- IT Administrators, Network Engineers, System Administrators, DevOps Engineers, and Operations Managers
Reasons buyers look elsewhere
- Users may seek alternatives due to high costs associated with SolarWinds RMM, especially for small to medium-sized businesses that require budget-friendly solutions without compromising on essential features.
- Some organizations might experience performance issues or slow response times with SolarWinds RMM, prompting them to explore more efficient options that ensure smoother operations and better user experiences.
- Companies with specific compliance requirements may find SolarWinds RMM lacking in necessary features, leading them to consider alternatives that offer enhanced security and regulatory compliance tools.
- Users may seek alternatives to Zabbix due to its steep learning curve, particularly for teams with limited technical expertise who require a more user-friendly interface for monitoring and management.
- Some organizations find Zabbix lacking in scalability, prompting them to explore solutions that better accommodate large, complex infrastructures or rapidly growing environments without compromising performance.
- The need for advanced analytics and reporting capabilities can lead users to consider alternatives, especially if they require more sophisticated data visualization or insights beyond what Zabbix offers.
Software Demo
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How do SolarWinds RMM and Zabbix Compare on Features?
Total Features | 8 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SolarWinds RMM and Zabbix on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | — |
SolarWinds RMM User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights comprehensive features and strong support, tempered by concerns about interface complexity and integration issues. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting Zabbix's powerful customization and scalability, tempered by critiques of its complex UI and some outdated features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  12 Screenshots |  4 Screenshots |
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Videos |  1 Videos |  1 Videos |
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Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SolarWinds RMM or Zabbix?
- SolarWinds RMM edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SolarWinds RMM and Zabbix offer a free trial?
- SolarWinds RMM offers a free trial. Zabbix does not.
- What is the starting price of SolarWinds RMM vs Zabbix?
- SolarWinds RMM starts at Contact for pricing. Zabbix starts at Contact for pricing.
- What are the top alternatives to SolarWinds RMM?
- Top alternatives to SolarWinds RMM include RemoteToPC, Domotz PRO, Naverisk RMM & PSA, Ne.Mo. Network Monitoring, PRTG Network Monitor.
- What are the top alternatives to Zabbix?
- Top alternatives to Zabbix include Nagios XI, Ne.Mo. Network Monitoring, PRTG Network Monitor, NetBeez, Nagios Network Analyzer.