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Compare SMG - Service Management Group vs AskNicely

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SMG - Service Management Group

SMG - Service Management Group

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AskNicely

AskNicely

(787)
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Overview
Affiliate Disclosure

Description

Introducing SMG - Service Management Group, a powerful solution specializing in Digital Experience Management to enhance customer interactions with brands. In today's rapidly evolving ... Read More

Build your culture on continuous customer feedback

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.8

(14)

4.7

(995)
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Get Quote

Software Demo

Demo

SMG - Service Management Group has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

0 Features

7 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        4.8

        (based on 14 reviews)

        4.7

        (based on 995 reviews)
        Rating Distribution

        Excellent

        0

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        682

        Very Good

        96

        Good

        7

        Poor

        1

        Terible

        1

        Expert's Review generated by AI

        No Expert ai Review available for the product

        AskNicely, a customer feedback and NPS software, has garnered high praise from users for its intuitive interface and seamless functionalities. Users appreciate the ease of use and the ability to ...Read more

        Pros and Cons

        • Simplifies feedback collection and management, providing real-time insights for quick actions.

        • Easy integration with various platforms like CRM, JobAdder, Salesforce, and Slack, enhancing usability and functionality.

        • Excellent customer service and support, offering guidance, onboarding assistance, and responsiveness.

        • Efficient automation features for surveys, follow-ups, and email notifications, saving time and improving response rates.

        • Limited customization options for individual survey parameters and restrictions on resending surveys, hindering full flexibility.

        • Some users may find the initial setup complex, especially when integrating with current CRMs or other systems.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        Customers

        Customers

        No Customers information available.

        Ace sports

        Ace sports

        Ackerman

        Ackerman

        ANC

        ANC

        Media and Screenshots

        Screenshots

        No screenshots available.

        Dashboard

        4 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither SMG - Service Management Group nor AskNicely offers a free trial.

        SMG - Service Management Group is designed for Large Enterprises, Small Business and Medium Business.

        AskNicely is designed for Large Enterprises, Small Business and Medium Business.

        Pricing details for both SMG - Service Management Group and AskNicely are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to SMG - Service Management Group includes and undefined.

        Some top alternatives to AskNicely includes and undefined.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA