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Slack vs Text Request Comparison

Last updated:

Slack

4.5(35,011 reviews)

Starting at $2.67 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone on the same page. No more emai…

Text Request

4.5(190 reviews)

Starting at $59 /month

  • Large Enterprises
  • Medium Business

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large cor…

Slack vs Text Request — at a glance

FeatureSlackText Request
Rating4.5 / 54.5 / 5
Reviews35,011190
Starting price$2.67 /Month$59 /month
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between Slack and Text Request

  • Pricing: Slack starts at $2.67 /Month, while Text Request starts at $59 /month.
  • Free trial: Slack offers a free trial; Text Request does not.
  • Target audience: Slack is built for Freelancers / Consultants and Large Enterprises, while Text Request targets Large Enterprises and Medium Business.
  • Deployment: Slack supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Text Request supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Slack vs Text Request — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Slack - Business Instant Messaging Software
Talk to an expert
Talk to an expert
Text Request - Business Instant Messaging Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Slack

Best for streamlined team communication and collaboration across varied company sizes.

Choose if
  • You need a unified platform for both one-on-one and group messaging.
  • Your team benefits from threaded conversations to reduce email overload.
  • You want a simple, low-complexity setup for remote or cross-functional teams.
Consider alternatives if
  • Your organization requires specialized industry compliance features not supported by Slack.
  • Your team prefers email-centric workflows over instant messaging platforms.

Text Request

Best for

Large Enterprises, Medium Business, Small Business

Slack typically suits Freelancers / Consultants and Large Enterprises. Text Request tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More about Slack

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual ... Read More about Text Request

Entry Level Pricing

  • Starts from $2.67
  • Starts from $59

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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Compare Slack and Text Request on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2.67
      • $59

      Pricing Plans

      • Not Available

      Pricing Page

      Slack pricing
      Text Request pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Slack User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2505

      213

      19

      4

      10

      575

      153

      18

      4

      9

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users appreciate Slack for its ease of communication and collaboration but note challenges with pricing and information overload.

      What buyers like

      • Ease of use
      • Effective team communication
      • Integration capabilities

      Common complaints

      • Pricing complexity
      • Notification overload

      Buyer sentiment

      Buyer sentiment is very strong across 759 reviews, with consistently positive feedback.

      What buyers like

      • Versatile messaging solution
      • Secure payment requests
      • Desktop and mobile compatibility

      Common complaints

      • Limited advanced features
      • May require additional integrations
      • User interface could be improved

      Pros and Cons

      • Unified platform for messaging and collaboration

      • Threaded conversations that reduce email overload

      • Supports both one-on-one and large group communication

      • Pricing details are not fully transparent and may require sales contact

      • May lack advanced project management features

      • Facilitates secure transactions through messaging.

      • User-friendly interface for quick communication.

      • Integrates well with social media platforms.

      • May not scale well for larger organizations.

      • Limited advanced features compared to competitors.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Slack_customers_0

      Slack_customers_0

      Slack_customers_1

      Slack_customers_1

      Slack_customers_2

      Slack_customers_2

      Mathnasium

      Mathnasium

      Nissan

      Nissan

      Farmers Insurance

      Farmers Insurance

      Media and Screenshots

      Screenshots

      screenshots

      7 Screenshots

      Group Message

      6 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to Slack and Text Request in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Slack or Text Request?
      Slack and Text Request are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Business Instant Messaging Software needs.
      Do Slack and Text Request offer a free trial?
      Slack offers a free trial. Text Request does not.
      What is the starting price of Slack vs Text Request?
      Slack starts at $2.67 /Month. Text Request starts at $59 /month.
      What are the top alternatives to Slack?
      Top alternatives to Slack include Microsoft Teams, Glip, Google Chat, ChatWork, Dialog.
      What are the top alternatives to Text Request?
      Top alternatives to Text Request include Textable, Salesmsg, MOBtexting, MessageDesk, Zipwhip.

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