ShopKeep vs Retail Pro Comparison
ShopKeep
Starting at Contact for pricing
- Free Trial
- Medium Business
- Small Business
ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and integration with all the products you use…
Retail Pro
Starting at $119 /Month
- Individuals
- Large Enterprises
Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and printing receipts. The intuitive…
Retail Pro leads on user satisfaction with a 3.7-star rating across 2,746 reviews.
SpotSaaS Analysis
ShopKeepRetail Pro
The core difference between ShopKeep and Retail Pro lies in their focus: ShopKeep is tailored for small to mid-sized businesses seeking a straightforward iPad POS solution, while Retail Pro offers more flexibility and detailed reporting for retail operations. Ideal buyers for ShopKeep are retail shops, restaurants, or salons with up to 200 employees, whereas Retail Pro is best suited for small to medium retail stores needing robust inventory management.
- Best for small to mid-sized retail and hospitality businesses - Easy to use cloud-based iPad POS - Works right out of the box - Suitable for businesses with up to 200 employees - Ideal for retail shops, restaurants, and salons - No listed price
- Best for small to medium retail stores - Flexible POS and inventory management - User-friendly interface - Detailed sales and inventory reporting - Supports easy daily operations management - Price starts at $119
ShopKeep vs Retail Pro — at a glance
| Feature | ShopKeep | Retail Pro |
|---|---|---|
| Rating | 3.1 / 5 | 3.7 / 5 |
| Reviews | 135 | 2,746 |
| Starting price | Contact for pricing | $119 /Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Retail Software | Retail Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours |
| Certifications | — | — |
| Data residency | Global | US |
Key differences between ShopKeep and Retail Pro
- Pricing: Retail Pro starts at $119 /Month. ShopKeep pricing is not publicly listed.
- Free trial: ShopKeep offers a free trial; Retail Pro does not.
- Target audience: ShopKeep is built for Medium Business and Small Business, while Retail Pro targets Individuals and Large Enterprises.
- User satisfaction: Retail Pro scores higher with a 3.7-star average.
- Deployment: ShopKeep supports SaaS/Web/Cloud, Mobile - iOS; Retail Pro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
ShopKeep vs Retail Pro — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Retail Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.
- You want a simple, cloud-based iPad POS that works right out of the box.
- Your business is a retail shop, restaurant, or salon with up to 200 employees.
- You need quick setup with reliable performance and useful business analytics.
- You are a large enterprise requiring complex POS customizations and hardware integrations.
- You need consistently responsive customer service and guaranteed hardware compatibility.
Best for small to medium retail stores needing flexible POS and inventory management.
- You run a small or medium retail store requiring easy daily operations management.
- You need a user-friendly POS system with detailed sales and inventory reporting.
- You want flexible automation and employee privilege controls via an intuitive interface.
- Your business handles very large item catalogs needing fast, high-performance software.
- You require advanced custom order features beyond standard retail POS capabilities.
ShopKeep: Best for small to mid-sized retail and hospitality businesses needing easy iPad POS. Retail Pro: Best for small to medium retail stores needing flexible POS and inventory management.
Description | ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More about ShopKeep | Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and ... Read More about Retail Pro |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-200 employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ShopKeep and Retail Pro Compare on Features?
Total Features | 24 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ShopKeep and Retail Pro on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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Data Residency | 🌐 Global | 🇺🇸 US |
ShopKeep User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the ease of use and business insights but express frustration with inconsistent support and hardware issues. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate Retail Pro’s ease of use and reporting capabilities but express frustration with slow performance and limited advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  5 Screenshots |  7 Screenshots |
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Videos |  3 Videos |  1 Videos |
Top Alternatives to ShopKeep and Retail Pro in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ShopKeep or Retail Pro?
- Retail Pro edges out the other on user ratings (3.7 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ShopKeep and Retail Pro offer a free trial?
- ShopKeep offers a free trial. Retail Pro does not.
- What is the starting price of ShopKeep vs Retail Pro?
- ShopKeep starts at Contact for pricing. Retail Pro starts at $119 /Month.
- What are the top alternatives to ShopKeep?
- Top alternatives to ShopKeep include SpotOn, LivePOS, Lightspeed eCom, Square Point of Sale, LightSpeed Restaurant.
- What are the top alternatives to Retail Pro?
- Top alternatives to Retail Pro include iVend Retail, GoFrugal POS Software, LivePOS, Visual Retail Plus, ShopKeep.