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ShipHero vs Manhattan SCALE Comparison

Last updated:

ShipHero

4.6(381 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ShipHero is an advanced 3PL software that was designed specifically for cloud-based e-commerce order fulfillment. Customers have the ability to view orders, inventory, and reports from a secure dashboard, as well as assi…

Manhattan SCALE

4.0(22 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Manhattan SCALE – the cutting-edge supply chain technology solution designed to seamlessly accommodate and empower your organization's growth. With the tagline "Supply chain technology that's scaled to fit, r…

ShipHero leads on user satisfaction with a 4.6-star rating across 381 reviews.

ShipHero vs Manhattan SCALE — at a glance

FeatureShipHeroManhattan SCALE
Rating4.6 / 54.0 / 5
Reviews38122
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business
CategoryWarehouse Management SoftwareWarehouse Management Software
PlatformsSaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - MacBrowser Based (Cloud), Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnline24/7 (Live rep), Online
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between ShipHero and Manhattan SCALE

  • User satisfaction: ShipHero scores higher with a 4.6-star average.
  • Deployment: ShipHero supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac; Manhattan SCALE supports Browser Based (Cloud), Mobile - Android, Mobile - iOS.

ShipHero vs Manhattan SCALE — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Warehouse Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ShipHero - New SaaS Software
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Manhattan SCALE
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

ShipHero

Best for cloud-based e-commerce 3PL order fulfillment and inventory control.

Choose if
  • You need advanced, real-time visibility into orders and inventory via a secure dashboard.
  • Your team requires customizable user permissions for role-based access control.
  • You want automated low stock alerts and built-in fraud detection to optimize returns.
Consider alternatives if
  • Your business operates without cloud-based fulfillment or prefers simple inventory solutions.
  • You are a small team seeking an easy, low-complexity setup with transparent pricing.

Manhattan SCALE

Best for scalable, complex warehouse and supply chain management in growing enterprises.

Choose if
  • You need a highly scalable WMS that grows with your organization.
  • Your operations require a comprehensive, customizable suite for complex supply chain challenges.
  • Your team consists of supply chain managers or logistics coordinators handling medium to large warehouses.
Consider alternatives if
  • You are a small business with simple warehouse needs and limited resources for complex setups.
  • You prefer transparent, off-the-shelf solutions with straightforward pricing and minimal configuration.

ShipHero: Best for cloud-based e-commerce 3PL order fulfillment and inventory control. Manhattan SCALE: Best for scalable, complex warehouse and supply chain management in growing enterprises.

Description

ShipHero is an advanced 3PL software that was designed specifically for cloud-based e-commerce order fulfillment. Customers have the ability to view orders, inventory, and reports from a ... Read More about ShipHero

Introducing Manhattan SCALE – the cutting-edge supply chain technology solution designed to seamlessly accommodate and empower your organization's growth. With the tagline "Supply chain ... Read More about Manhattan SCALE

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Medium BusinessLarge Enterprises
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Get pricing help

Software Demo

Demo

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How do ShipHero and Manhattan SCALE Compare on Features?

Total Features

10 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare ShipHero and Manhattan SCALE on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      ShipHero pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Small Business
      • Medium Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ShipHero User Reviews & Rating Comparison

      User Ratings

      4

      (based on 22 reviews)

      Rating Distribution

      541

      49

      1

      11

      35

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally rate ShipHero highly for its robust e-commerce fulfillment capabilities and security features.

      What buyers like

      • Comprehensive order and inventory management
      • Effective fraud detection
      • Customizable user permissions

      Common complaints

      • Lack of pricing transparency
      • Complexity for smaller businesses

      Buyer sentiment

      Overall positive sentiment with appreciation for scalability and comprehensive features, tempered by concerns about pricing transparency and implementation complexity.

      What buyers like

      • Scalability
      • Comprehensive functionality
      • Customization

      Common complaints

      • Pricing opacity
      • Complex setup

      Pros and Cons

      • Secure dashboard with real-time order and inventory visibility

      • Custom user permission groups for role-based access

      • Automated low stock notifications and fraud detection

      • Pricing is quotation-based with no public transparency

      • Potentially complex setup for smaller teams

      • Scalable to accommodate organizational growth

      • Comprehensive suite addressing complex supply chain challenges

      • Tailor-made approach for operational optimization

      • Pricing is quotation-based, lacking transparency

      • Limited information on ease of use and implementation

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      FameHouse

      FameHouse

      Bear Bottom

      Bear Bottom

      Tiger Mist

      Tiger Mist

      No Customers information available.

      Media and Screenshots

      Screenshots

      Shopify's Order Editing

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to ShipHero and Manhattan SCALE in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ShipHero or Manhattan SCALE?
      ShipHero edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ShipHero and Manhattan SCALE offer a free trial?
      Neither ShipHero nor Manhattan SCALE currently lists a free trial.
      What is the starting price of ShipHero vs Manhattan SCALE?
      ShipHero starts at Contact for pricing. Manhattan SCALE starts at Contact for pricing.
      What are the top alternatives to ShipHero?
      Top alternatives to ShipHero include Easyship, Spark Shipping, Shippo, Shipfusion, ShipMonk.
      What are the top alternatives to Manhattan SCALE?
      Top alternatives to Manhattan SCALE include Latitude WMS, SAP Extended Warehouse Management, Prozo, BiggerPicture, Logiwa.

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