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Compare SherpaDesk vs Invoiced

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Invoiced
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Overview

Description

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More

Invoiced is online invoicing software that helps you generate, send and track invoices online. It is free cloud-based billing and invoicing software that makes it easy to create, send, ... Read More

Entry Level Pricing
  • Starts from $9
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.1/10

User Ratings

4.5

(34)
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Software Demo

Demo

Features

Total Features

39 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          19

          Very Good

          7

          Good

          2

          Poor

          1

          Terible

          0

          Excellent

          260

          Very Good

          33

          Good

          4

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more

          Invoiced emerges as a standout invoicing and accounts receivable solution, earning admiration for its user-friendly interface and intuitive design. Users consistently emphasize how its ...Read more

          Pros and Cons
          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.

          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.

          • SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          • The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person.

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.

          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          • Intuitive and user-friendly interface, minimizing the learning curve and making it suitable for non-technical users.

          • Simplifies invoicing with automation, reducing administrative tasks and saving time.

          • Excellent customer support with quick response times, ensuring users feel supported.

          • Integration capabilities with platforms like Salesforce and QuickBooks streamline workflows and enhance productivity.

          • Some users mentioned limitations in accessing specific data when integrated with other systems like Salesforce.

          • Automation features and advanced customizations may remain underutilized by users with simpler needs.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Uber

          Uber

          Ticketmaster

          Ticketmaster

          Kayak

          Kayak

          Media and Screenshots

          Screenshots
          Tickets

          1 Screenshots

          Invoiced Device

          7 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SherpaDesk and Invoiced offer a Free Trial.

          SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Invoiced is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of SherpaDesk begins at $9per Tech, while pricing details for Invoiced are unavailable.

          Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

          Some top alternatives to Invoiced includes SlickPie, QuickFile, AccountsPortal, Quantum Invoicing, InvoiceOcean, InvoiceBerry, PayorCRM, Billbooks, Billin and Billogram.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].