Shelf vs Five9 - Which Enterprise Wiki Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Shelf (137) Get Quote Get Quote	Five9 (291) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Shelf Wiki is a wiki that allows users to share ideas, knowledge, and experience in a structured format that is easy to read and edit. The software helps companies build an ... Read More	Five9 offers next generation cloud and on-premise software for your contact center to deliver exceptional customer service. Outstanding features include: a lightning fast call center, ... Read More
Free Trial Availability	No free trial	No free trial
User Ratings	4.8 (214)	4.1 (1416)
	Get Quote	Get Quote

Software Demo

Demo

What Do Shelf and Five9 Cost?

Pricing Option
Pricing Plans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Shelf User Reviews & Rating Comparison

User Ratings	4.8 (based on 214 reviews)	4.1 (based on 1416 reviews)
Rating Distribution	Excellent 117 Very Good 19 Good 1 Poor 0 Terible 0	Excellent 188 Very Good 68 Good 17 Poor 4 Terible 14
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	Bsi financial services Englishtown Invenio Solutions

Media and Screenshots

Screenshots	1 Screenshots	2 Screenshots
Videos	1 Videos	2 Videos

Top Alternatives to Shelf and Five9 in 2025

Alternatives	ComAround Knowledge 3.9 SmartSupport 0.5 KMS Lighthouse 4.5	Novanet Cloud Contact Center Call Center Studio 4.7 Salesforce Service Cloud 4.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Shelf nor Five9 offers a free trial.

Shelf is designed for Large Enterprises, Medium Business and Small Business.

Five9 is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Shelf and Five9 are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Shelf includes ComAround Knowledge, SmartSupport, KMS Lighthouse, Talisma KnowledgeBase, Verizon Knowledge Assist, IntelligenceBank KM, KnowledgeOwl, HuForce and ContactEngine.

Some top alternatives to Five9 includes Novanet Cloud Contact Center, Call Center Studio, Salesforce Service Cloud, Dialpad Contact Center, VCC Live, ice Contact Center, RingCentral Contact Center, CloudCall, Freshdesk Contact Center (Formerly Freshcaller) and CloudContactAI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Shelf vs Five9 - Which Enterprise Wiki Software Platform Is Better in July 2025?

Shelf

Five9

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Free Trial Availability

User Ratings

Software Demo

Demo

What Do Shelf and Five9 Cost?

Pricing Option

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Shelf User Reviews & Rating Comparison

User Ratings

Rating Distribution

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Shelf and Five9 in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure