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Shake vs Userback - Which Bug Tracking Software Platform Is Better in June 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Shake Get Quote Get Quote	Userback (180) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Shake is bug tracking software for teams. Shake helps software teams get their bugs reported, acknowledged, and fixed—fast. With a simple interface that does one thing really well, Shake ... Read More	Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More
Entry Level Pricing	Not Available	Starts from $14 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	Not Available	9.1/10
User Ratings		4.7 (113)
	Get Quote	Get Quote

Software Demo

Demo	Shake has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do Shake and Userback Compare on Features?

Total Features	10 Features	11 Features
Unique Features
	Get Quote	Get Quote

What Do Shake and Userback Cost?

Pricing Option
Starting From	Not Available	$14 , Billed Yearly
Pricing Plans	Not Available	Solo Get Started 2 Users 1 Project Unlimited Reporters Show more + Startup Get Started 10 Users Unlimited Projects Includes features of Solo plan, plus Show more + Company Get Started 15 Users Unlimited Projects Includes features of Startup plan, plus Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

Shake User Reviews & Rating Comparison

User Ratings	No reviews available for the product	4.7 (based on 113 reviews)
Rating Distribution	No reviews available for the product	Excellent 152 Very Good 26 Good 2 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more
Pros and Cons	Pros and Cons of Shake	Pros and Cons of Userback Easy to use and intuitive interface for both support representatives and end users. Seamless integration with website projects, enabling screenshot notation and user feedback. Facilitates communication within teams and with clients, saving time and enhancing collaboration. Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement. Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users. Pricing concerns, especially for smaller businesses or freelancers.
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

Media and Screenshots

Screenshots	3 Screenshots	8 Screenshots
Videos	No videos available.	2 Videos

Top Alternatives to Shake and Userback in 2025

Alternatives	Ubertesters 4.5 Instabug 4.2 Airbrake 4.5	Backlogs Backlog 4.3 ReportBugz

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Userback offers Free Trial, but Shake does not.

Shake is designed for Freelancers, Medium Business and Small Business.

Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

The starting price of Userback begins at $14/Month when Billed Yearly, while pricing details for Shake are unavailable.

Some top alternatives to Shake includes Ubertesters, Instabug, Airbrake, Sentry, Bugsnag, Usersnap, Bugfender, Rollbar, Honeycomb and Userback.

Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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