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ServiceTree vs RunSmart vs ManageEngine RMM Central Comparison

Last updated:

ServiceTree

Starting at $289 /Month

  • Large Enterprises
  • Medium Business

ServiceTree is a ground-breaking system that offers an automated dispatch system for ConnectWise tickets. This computerized professional services automation platform can surmount the traditional methods, giving MSPs and…

RunSmart

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RunSmart offers Enterprise Data Center Monitoring that makes your infrastructure management easier, more efficient and secure. With the help of our user-specific graphic engine and HTML5, you can upgrade and expand our s…

ManageEngine RMM Central

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and gain complete control over cli…

ServiceTree vs RunSmart vs ManageEngine RMM Central — at a glance

FeatureServiceTreeRunSmartManageEngine RMM Central
Rating
Reviews
Starting price$289 /MonthContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Monitoring and Management SoftwareRemote Monitoring and Management SoftwareRemote Monitoring and Management Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows
API
Support modesOnlineOnlineBusiness Hours, Online, 24/7 (Live rep)
Data residencyGlobalUS

Key differences between ServiceTree and RunSmart

  • Pricing: ServiceTree starts at $289 /Month. RunSmart pricing is not publicly listed.
  • Deployment: ServiceTree supports SaaS/Web/Cloud; RunSmart supports SaaS/Web/Cloud.

Compare ServiceTree vs RunSmart vs ManageEngine RMM Central — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Monitoring and Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ServiceTree - New SaaS Software
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RunSmart - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

ServiceTree

Best for automating ConnectWise ticket dispatch in MSPs and IT teams.

Choose if
  • You use ConnectWise ticketing and want to automate ticket dispatch.
  • Your team seeks to streamline and simplify service support workflows.
  • You are a small to medium MSP or IT support team aiming for faster, cost-effective service delivery.
Consider alternatives if
  • Your organization does not use ConnectWise ticketing systems.
  • You require highly customized or complex ticket workflows beyond simple automation.

RunSmart

Best for enterprise-grade remote monitoring of complex data center infrastructures.

Choose if
  • You need comprehensive monitoring tailored for large-scale data center environments.
  • Your team requires customizable dashboards via a user-specific graphic engine with HTML5.
  • You want a single console to manage and track infrastructure remotely anytime.
Consider alternatives if
  • You are a small business without dedicated IT infrastructure or specialized teams.
  • You prefer transparent pricing and quick, out-of-the-box setup without complexity.

ManageEngine RMM Central

Best for

Large Enterprises, Medium Business, Small Business

ServiceTree: Best for automating ConnectWise ticket dispatch in MSPs and IT teams. RunSmart: Best for enterprise-grade remote monitoring of complex data center infrastructures.

Description

ServiceTree is a ground-breaking system that offers an automated dispatch system for ConnectWise tickets. This computerized professional services automation platform can surmount the ... Read More about ServiceTree

RunSmart offers Enterprise Data Center Monitoring that makes your infrastructure management easier, more efficient and secure. With the help of our user-specific graphic engine and HTML5, ... Read More about RunSmart

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and ... Read More about ManageEngine RMM Central

Entry Level Pricing

  • Starts from $289
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Best Company Size

Small BusinessMedium Business
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

RunSmart has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do ServiceTree, RunSmart and ManageEngine RMM Central Compare on Features?

Total Features

5 Features

5 Features

13 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ServiceTree, RunSmart and ManageEngine RMM Central on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $289
        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        ServiceTree pricing

        Pricing information not available

        ManageEngine RMM Central pricing

        Other Details

        Organization Types supported

        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        Data Residency

        🌐 Global
        🇺🇸 US

        ServiceTree vs RunSmart User Reviews & Rating Comparison

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        No user reviews or ratings available to assess buyer sentiment.

        What buyers like

        • Automated ticket dispatch
        • Streamlined service processes
        • Cost-effective solutions

        Common complaints

        • Limited customization options
        • Requires ConnectWise integration
        • May need training for new users

        Buyer sentiment

        Insufficient public user feedback to determine overall buyer sentiment.

        What buyers like

        • Enterprise monitoring
        • User-specific graphics
        • Data center automation

        Common complaints

        • Complex setup process
        • May require technical expertise
        • Limited to enterprise-level users

        No expert review available for this product

        Pros and Cons

        • Automated dispatch system for ConnectWise tickets

        • Streamlines and simplifies service support processes

        • Enables faster and more cost-effective service delivery

        • Limited to ConnectWise ticket integration

        • Lack of publicly available pricing information

        • Comprehensive enterprise data center monitoring capabilities

        • User-specific graphic engine with HTML5 for customization

        • Single console system enabling remote infrastructure management

        • Pricing is quotation-based with no public starting price

        • Lack of publicly available user reviews and ratings

        No pros or cons available for this product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Riomed

        Riomed

        Cambrian Technologies

        Cambrian Technologies

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ServiceTree or RunSmart?
        ServiceTree and RunSmart are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Remote Monitoring and Management Software needs.
        Do ServiceTree and RunSmart offer a free trial?
        Neither ServiceTree nor RunSmart currently lists a free trial.
        What is the starting price of ServiceTree vs RunSmart?
        ServiceTree starts at $289 /Month. RunSmart starts at Contact for pricing.
        What are the top alternatives to ServiceTree?
        Top alternatives to ServiceTree include ManageEngine RMM Central, N-able MSP Manager, CustomerWise, Support.cc by 500apps, ConnectWise Sell.
        What are the top alternatives to RunSmart?
        Top alternatives to RunSmart include ManageEngine RMM Central, IDERA Uptime Infrastructure Monitor, ManageEngine Applications Manager, Qualified, Checkeden.

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