ServiceTitan vs mHelpDesk vs Kickserv vs Service Fusion - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ServiceTitan (334) Get Quote Get Quote	mHelpDesk (262) Get Quote Get Quote	Kickserv (153) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More	mHelpDesk is web-based field service management software for professional service businesses helping them to streamline workflows and provide real-time information to their clients. It has ... Read More	Kickserv is the field service management software designed to help user run field service operations more efficiently and profitably. Kickserv has been purpose-built for mobile workers, but ... Read More
Entry Level Pricing	Not Available	Not Available	Starts from $59
Free Trial Availability	No free trial	Free Trial available	Free Trial available
Spotsaas Score	9.5/10	9.2/10	9.1/10
User Ratings	4.1 (430)	3.8 (259)	4.5 (108)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do ServiceTitan, mHelpDesk, Kickserv and Service Fusion Compare on Features?

Total Features	16 Features	7 Features	8 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do ServiceTitan, mHelpDesk, Kickserv and Service Fusion Cost?

Pricing Option
Starting From	Not Available	Not Available	$59
Pricing Plans	Not Available	Not Available	Solo Get Started 2 Users Unlimited Support: Chat Attachment Storage: Unlimited Show more + Starter Get Started Lead Nurturing Call Reporting Reviews Show more + Business Get Started Include Starter features, plus Unlimited Users Unlimited Users Show more + Browse all pricing plans
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Installed - Windows Mobile - iOS Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Installed - Windows Mobile - iOS Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Installed - Windows Mobile - iOS Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available	Available
	Get Quote	Get Quote	Get Quote

ServiceTitan vs mHelpDesk vs Kickserv User Reviews & Rating Comparison

User Ratings	4.1 (based on 430 reviews)	3.8 (based on 259 reviews)	4.5 (based on 108 reviews)
Rating Distribution	Excellent 263 Very Good 41 Good 9 Poor 4 Terible 17	Excellent 147 Very Good 66 Good 24 Poor 4 Terible 21	Excellent 117 Very Good 27 Good 4 Poor 3 Terible 2
Expert's Review generated by AI	ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful ...Read more	mHelpDesk is a platform that offers a comprehensive solution for managing various aspects of work processes, as indicated by user feedback over the past 12 months. Users appreciate the ability to ...Read more	Kickserv has garnered an impressive track record over the past 12 months, as reflected in reviews from satisfied users. Customers appreciate the platform's user-friendly interface, making it easy ...Read more
Pros and Cons	Pros and Cons of ServiceTitan Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny. Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction. Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting. Valuable training and support provided during onboarding, making the transition smooth and successful for users. The software may have a steep learning curve for new users, especially without proper guidance or training. Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.	Pros and Cons of mHelpDesk Platform allows storing entire database, enhancing data management and organization capabilities. Smooth-running workflow with simultaneous job entry, visible calendars, and communication, minimizing miscommunication. Efficient scheduling and job planning capabilities, saving time and streamlining processes. Improved customer service through digital transition and top-notch workflow management. Inconsistencies and challenges with system behavior, such as in importing/exporting data and record creation scenarios. Technical issues and glitches encountered, such as slow performance, connectivity problems, and functionality not meeting expectations.	Pros and Cons of Kickserv Streamlines work scheduling, customer updates, and team communication effectively. Easy to use, intuitive interface with user-friendly features. Excellent customer support and quick issue resolution. Helpful in tracking history, billing, and service work for different business needs. Some users find the richness of features and customizations initially overwhelming without adequate support. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.	2 Screenshots
Videos	3 Videos	3 Videos	2 Videos

Alternatives

Alternatives	Service Fusion 4.2 Housecall Pro 4.4 Smart Service 4.4	Service Fusion 4.2 Housecall Pro 4.4 Smart Service 4.4	Service Fusion 4.2 Housecall Pro 4.4 Smart Service 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

mHelpDesk offers Free Trial, but ServiceTitan does not.

ServiceTitan is designed for Large Enterprises, Medium Business and Small Business.

mHelpDesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Pricing details for both ServiceTitan and mHelpDesk are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to ServiceTitan includes Service Fusion, Housecall Pro, Smart Service, FieldEdge, Field Force Tracker, Fieldd, Salesforce Field Service, Call of Service, Easy Field Services and Service CRM.

Some top alternatives to mHelpDesk includes Service Fusion, Housecall Pro, Smart Service, Bizom, BiznusSoft Field Service, Fieldd, FieldPlus, Odoo Field Service, Easy Field Services, Fieldworkhq, Service CRM and Fieldeas.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

ServiceTitan vs mHelpDesk vs Kickserv vs Service Fusion - Which Tool Fits Your Business?

ServiceTitan

mHelpDesk

Kickserv

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do ServiceTitan, mHelpDesk, Kickserv and Service Fusion Compare on Features?

Total Features

Unique Features

What Do ServiceTitan, mHelpDesk, Kickserv and Service Fusion Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

ServiceTitan vs mHelpDesk vs Kickserv User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of ServiceTitan

Pros and Cons of mHelpDesk

Pros and Cons of Kickserv

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure