ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More
FieldEdge is field service management software that helps automate workflows, manage customer expectations, and control expenses in complex field service environments. FieldEdge offers a ... Read More
Kickserv is the field service management software designed to help user run field service operations more efficiently and profitably. Kickserv has been purpose-built for mobile workers, but ... Read More
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful ...Read more
FieldEdge stands out as a top choice for service companies, with glowing praise from users. The software excels in its customer support, with representatives like Kyra, Lyuda, and Thomas being ...Read more
Kickserv has garnered an impressive track record over the past 12 months, as reflected in reviews from satisfied users. Customers appreciate the platform's user-friendly interface, making it easy ...Read more
Pros and Cons
Pros and Cons of ServiceTitan
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
Pros and Cons of FieldEdge
Outstanding customer support, with quick responses and helpful solutions - particularly mentioning support representatives like Kyra, Lyuda, Thomas, and Austin.
User-friendly interface and dashboard, making it easy to navigate and use features.
Integration with QuickBooks and other useful tools for dispatching, reporting, maintenance agreements, and payment processing.
Constant improvements and updates to the software based on customer feedback, enhancing user experience.
Occasional software downtime, with a few instances reported over the past year, sometimes originating from external factors like Microsoft.
Sluggish performance at times, although generally stable, with some minor licensing issues that were quickly resolved through support team intervention.
Pros and Cons of Kickserv
Streamlines work scheduling, customer updates, and team communication effectively.
Easy to use, intuitive interface with user-friendly features.
Excellent customer support and quick issue resolution.
Helpful in tracking history, billing, and service work for different business needs.
Some users find the richness of features and customizations initially overwhelming without adequate support.
Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.
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Neither ServiceTitan nor FieldEdge offers a free trial.
ServiceTitan is designed for Large Enterprises, Medium Business and Small Business.
FieldEdge is designed for Large Enterprises, Medium Business and Small Business.
Pricing details for both ServiceTitan and FieldEdge are unavailable at this time. Contact the respective providers for more information.
Some top alternatives to ServiceTitan includes Service Fusion, Housecall Pro, Smart Service, FieldEdge, Field Force Tracker, Fieldd, Salesforce Field Service, Call of Service, Easy Field Services and Service CRM.
Some top alternatives to FieldEdge includes Service Fusion, Housecall Pro, Smart Service, ServiceTitan, Fieldd, Call of Service, SmartServ, Easy Field Services, Service CRM and Fieldeas.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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