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Sentry vs Zoho BugTracker vs Shake Comparison

Last updated:

Sentry

4.2(96 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Sentry is a lightweight and easy-to-use software that offers a convenient way to track and record computer errors. It also allows to quickly submit error reports to the software manufacturer for quick access and resoluti…

Zoho BugTracker

4.4(49 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho BugTracker is a free and comprehensive bug tracking software designed for software development teams to take advantage of the best features of defect tracking, release management, and agile project management. It en…

Shake

Starting at Contact for pricing

  • Freelancers / Consultants
  • Medium Business

Shake is bug tracking software for teams. Shake helps software teams get their bugs reported, acknowledged, and fixed—fast. With a simple interface that does one thing really well, Shake assists software team in making b…

Zoho BugTracker leads on user satisfaction with a 4.4-star rating across 49 reviews.

Sentry vs Zoho BugTracker vs Shake — at a glance

FeatureSentryZoho BugTrackerShake
Rating4.2 / 54.4 / 5
Reviews9649
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryBug Tracking SoftwareBug Tracking SoftwareBug Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPRHIPAA, GDPR
Data residencyGlobalGlobalUS

Key differences between Sentry and Zoho BugTracker

  • Target audience: Sentry is built for Large Enterprises and Medium Business, while Zoho BugTracker targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Zoho BugTracker scores higher with a 4.4-star average.
  • Deployment: Sentry supports SaaS/Web/Cloud; Zoho BugTracker supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Sentry vs Zoho BugTracker vs Shake — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Bug Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Sentry - Bug Tracking Software
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Zoho BugTracker - Bug Tracking Software
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Shake - Bug Tracking Software
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Biggest differences

Start here before you go deeper into features.

Sentry

Best for development teams needing detailed, real-time error tracking with session replay.

Choose if
  • You want quick, easy setup and configuration for error monitoring.
  • You need detailed error reports including session replay for faster bug identification.
  • You are a small to medium business or team managing multiple projects with a generous free tier.
Consider alternatives if
  • Your organization requires extensive third-party integrations and marketplace apps.
  • You prefer a very simple, minimalistic user interface with no complexity.

Zoho BugTracker

Best for small to medium software teams needing simple, affordable bug tracking.

Choose if
  • You are a small or medium business seeking an easy-to-use bug tracker.
  • Your team values customizable severity and status settings for bugs.
  • You want insightful reporting and progress tracking without complex setup.
Consider alternatives if
  • Your enterprise requires extensive third-party integrations and marketplace apps.
  • You need advanced mobile application support for on-the-go bug management.

Shake

Best for

Freelancers / Consultants, Medium Business, Small Business

Sentry: Best for development teams needing detailed, real-time error tracking with session replay. Zoho BugTracker: Best for small to medium software teams needing simple, affordable bug tracking.

Description

Sentry is a lightweight and easy-to-use software that offers a convenient way to track and record computer errors. It also allows to quickly submit error reports to the software ... Read More about Sentry

Zoho BugTracker is a free and comprehensive bug tracking software designed for software development teams to take advantage of the best features of defect tracking, release management, and ... Read More about Zoho BugTracker

Shake is bug tracking software for teams. Shake helps software teams get their bugs reported, acknowledged, and fixed—fast. With a simple interface that does one thing really well, Shake ... Read More about Shake

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.2

(96)

4.4

(49)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Step 1 of 4

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How do Sentry, Zoho BugTracker and Shake Compare on Features?

Total Features

11 Features

11 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Sentry, Zoho BugTracker and Shake on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Installed - Windows
  • Installed - Mac
  • Mobile - iOS
  • Mobile - Android
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Installed - Windows
  • Installed - Mac
  • Mobile - iOS
  • Mobile - Android
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Installed - Windows
  • Installed - Mac
  • Mobile - iOS
  • Mobile - Android
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Available
  • Not Available
Get help choosing
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✗ No
✓ Yes
✗ No

GDPR

✓ Yes
✓ Yes

Single Sign-On (SSO)

✓ Yes
✓ Yes

Multi-Factor Auth (MFA)

✓ Yes
✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes
✓ Yes

Data Residency

🌐 Global
🌐 Global
🇺🇸 US

Sentry vs Zoho BugTracker User Reviews & Rating Comparison

User Ratings

No reviews available for the product

Rating Distribution

70

33

2

0

1

33

11

2

3

0

No reviews available for this product

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Overall positive sentiment highlights Sentry's detailed error reporting and ease of integration, tempered by some UI complexity and occasional performance issues.

What buyers like

  • Ease of setup
  • Detailed error reporting
  • Session replay feature

Common complaints

  • Complex user interface
  • Limited integrations

Buyer sentiment

Overall positive sentiment highlights ease of use, customization, and effective bug tracking, tempered by limitations in integrations and mobile support.

What buyers like

  • Ease of use
  • Customizability
  • Reporting and progress tracking

Common complaints

  • Limited integrations
  • Lack of mobile app

What buyers like

  • Fast bug reporting
  • Simple and intuitive interface
  • Flexible workflow management

Common complaints

  • Limited integrations
  • Basic reporting features
  • Not suitable for large teams

Pros and Cons

  • Quick and easy setup for error tracking and monitoring

  • Detailed error reporting with session replay feature

  • Generous free tier suitable for multiple projects and students

  • Complex and somewhat disorganized UI challenging for first-time users

  • Limited marketplace selection for additional features and integrations

  • User-friendly interface that simplifies bug tracking

  • Customizable features including severity and status settings

  • Insightful reporting and progress tracking capabilities

  • Limited marketplace apps and third-party integrations

  • Challenges with some customization and integration scenarios

  • Streamlined bug reporting process enhances team efficiency.

  • User-friendly design minimizes training requirements.

  • Quick setup allows teams to start immediately.

  • May not scale well for larger teams.

  • Limited customization options.

Positive Reviews

No reviews available for the product

No reviews available for the product

No reviews available for the product

Negative Reviews

No reviews available for the product

No reviews available for the product

No reviews available for the product

Media and Screenshots

Screenshots

screenshots

3 Screenshots

screenshots

5 Screenshots

Shake screenshot

3 Screenshots

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Sentry or Zoho BugTracker?
Zoho BugTracker edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Sentry and Zoho BugTracker offer a free trial?
Yes, both Sentry and Zoho BugTracker offer a free trial.
What is the starting price of Sentry vs Zoho BugTracker?
Sentry starts at Contact for pricing. Zoho BugTracker starts at Contact for pricing.
What are the top alternatives to Sentry?
Top alternatives to Sentry include The Bug Squasher, Bugsnag, Zoho BugTracker, Rollbar, TrackJS.
What are the top alternatives to Zoho BugTracker?
Top alternatives to Zoho BugTracker include Jira, Zoho Projects, FogBugz, The Bug Squasher, Sentry.

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