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SAS Text Miner vs Cx Moments Comparison

Last updated:

SAS Text Miner

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

SAS Text Miner software is an automatic text analytics tool that extracts key trends, concepts, themes, and topics from unstructured text. Extract data from both structured databases and unstructured text. The intuitive…

Cx Moments

4.8(6 reviews)

Starting at $299 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

Cx Moments is text mining software that identifies customer experiences in text and data sources like reviews, call center transcripts, or any communication that links customers to products, services, and brands. Cx Mome…

Cx Moments leads on user satisfaction with a 4.8-star rating across 6 reviews.

SpotSaaS Analysis

SAS Text MinerCx Moments

The core difference lies in the target use case: SAS Text Miner is designed for non-programmers needing an accessible tool for mixed data analysis, while Cx Moments focuses on extracting insights from diverse customer communications. Ideal buyers for SAS Text Miner are knowledge workers in small to medium businesses, whereas Cx Moments is best suited for medium to large enterprises with teams dedicated to customer experience analysis.

- Best for non-programmers - Analyzes mixed structured and unstructured text data - Ideal for small to medium businesses - User-friendly interface - No coding skills required - Suitable for knowledge workers

- Focuses on customer communication analysis - Extracts insights from unstructured text sources - Ideal for medium to large enterprises - Supports customer experience professionals - Analyzes reviews and call transcripts - Priced at $299

SAS Text Miner vs Cx Moments — at a glance

FeatureSAS Text MinerCx Moments
Rating4.8 / 5
Reviews6
Starting priceContact for pricing$299 /Year
Free trial Yes Yes
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryText Mining SoftwareText Mining Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
Data residencyUSUS

Key differences between SAS Text Miner and Cx Moments

  • Pricing: Cx Moments starts at $299 /Year. SAS Text Miner pricing is not publicly listed.
  • Target audience: SAS Text Miner is built for Medium Business and Small Business, while Cx Moments targets Large Enterprises and Medium Business.
  • Deployment: SAS Text Miner supports SaaS/Web/Cloud; Cx Moments supports SaaS/Web/Cloud.

SAS Text Miner vs Cx Moments — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Text Mining Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SAS Text Miner - Text Mining Software
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Cx Moments - Text Mining Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

SAS Text Miner

Best for non-programmers analyzing mixed structured and unstructured text data.

Choose if
  • You need an easy-to-use text mining tool for knowledge workers without coding skills.
  • You want to analyze both structured databases and unstructured text in one platform.
  • Your use cases include customer feedback, market research, or social media monitoring.
Consider alternatives if
  • Your organization is a large enterprise requiring extensive customization options.
  • You require real-time text analytics or advanced customization capabilities.

Cx Moments

Best for analyzing diverse customer communications to extract experience insights.

Choose if
  • You need to analyze multiple unstructured text sources like reviews and call transcripts.
  • Your team includes customer experience professionals, data analysts, or product managers.
  • Your organization is medium to large-sized with significant customer communication data.
Consider alternatives if
  • You lack substantial customer communication data to analyze.
  • You require out-of-the-box, industry-specific insights without extensive configuration.

SAS Text Miner: Best for non-programmers analyzing mixed structured and unstructured text data. Cx Moments: Best for analyzing diverse customer communications to extract experience insights.

Description

SAS Text Miner software is an automatic text analytics tool that extracts key trends, concepts, themes, and topics from unstructured text. Extract data from both structured databases and ... Read More about SAS Text Miner

Cx Moments is text mining software that identifies customer experiences in text and data sources like reviews, call center transcripts, or any communication that links customers to ... Read More about Cx Moments

Entry Level Pricing

  • Not Available
  • Starts from $299

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

7.9/10

7.0/10

User Ratings

Based on verified Spotsaas reviews

4.8

(6)

Best Company Size

Small BusinessMedium Business
Medium BusinessLarge Enterprises
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Software Demo

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How do SAS Text Miner and Cx Moments Compare on Features?

Total Features

8 Features

3 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SAS Text Miner and Cx Moments on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $299

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Cx Moments pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US
      🇺🇸 US

      SAS Text Miner User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      5

      3

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      No user ratings or reviews available to assess buyer sentiment.

      What buyers like

      • Automatic text analytics
      • Extracts key trends
      • User-friendly interface

      Common complaints

      • Limited customization
      • May require training
      • Not suitable for very large datasets

      Buyer sentiment

      Overall positive sentiment with high satisfaction on text mining capabilities but limited user feedback available.

      What buyers like

      • Accuracy of customer experience insights
      • Versatility in data source integration
      • Ease of extracting meaningful information

      Common complaints

      • Lack of pricing transparency
      • Limited user reviews and community support

      Pros and Cons

      • Intuitive and easy-to-use interface for non-programmers

      • Ability to extract insights from both structured and unstructured text

      • Automatic extraction of key trends, concepts, and themes

      • Lack of publicly available pricing information

      • Limited information on advanced customization options

      • Ability to analyze diverse text sources like reviews and call transcripts

      • High accuracy in identifying customer experience insights

      • Supports multiple business sizes from small to large enterprises

      • Limited publicly available pricing information

      • Small number of user reviews limits broad validation

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Freshly

      Freshly

      Voxpro

      Voxpro

      Rediker

      Rediker

      Media and Screenshots

      Screenshots

      10 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to SAS Text Miner and Cx Moments in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SAS Text Miner or Cx Moments?
      Cx Moments edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SAS Text Miner and Cx Moments offer a free trial?
      Yes, both SAS Text Miner and Cx Moments offer a free trial.
      What is the starting price of SAS Text Miner vs Cx Moments?
      SAS Text Miner starts at Contact for pricing. Cx Moments starts at $299 /Year.
      What are the top alternatives to SAS Text Miner?
      Top alternatives to SAS Text Miner include WordStat, Inmoment, RapidMiner, DiscoverText, MonkeyLearn.
      What are the top alternatives to Cx Moments?
      Top alternatives to Cx Moments include WordStat, Inmoment, Kapiche, SAS Text Miner, DiscoverText.

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