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Salesforce vs Synced.io Comparison

Last updated:

Salesforce

4.3(31,400 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. B…

Synced.io

Starting at $395 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Synced provides a single platform to capture the value of every customer interaction across marketing, sales, service and support. With its innovative approach, it empower marketers to grow their own marketing data busin…

Salesforce leads on user satisfaction with a 4.3-star rating across 31,400 reviews.

Salesforce vs Synced.io — at a glance

FeatureSalesforceSynced.io
Rating4.3 / 5
Reviews31,400
Starting price$25 /user/month$395 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareLoyalty Management Software
Integrations13+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between Salesforce and Synced.io

  • Pricing: Salesforce starts at $25 /user/month, while Synced.io starts at $395 /Month.
  • Target audience: Salesforce is built for Freelancers / Consultants and Large Enterprises, while Synced.io targets Large Enterprises and Medium Business.
  • Deployment: Salesforce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Synced.io supports SaaS/Web/Cloud.

Salesforce vs Synced.io — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce - CRM Software
Talk to an expert
Talk to an expert
Synced.io - Loyalty Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Salesforce

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

Synced.io

Best for

Large Enterprises, Medium Business, Small Business

Salesforce typically suits Freelancers / Consultants and Large Enterprises. Synced.io tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More about Salesforce

Synced provides a single platform to capture the value of every customer interaction across marketing, sales, service and support. With its innovative approach, it empower marketers to grow ... Read More about Synced.io

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $395

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 10,000 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Salesforce

  • Streamlined Sales Processes: Salesforce simplifies the entire sales cycle, enabling teams to manage leads, opportunities, and customer interactions seamlessly. I’ve seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Robust Analytics and Reporting: With Salesforce’s powerful analytics tools, managers can gain deep insights into performance metrics. This allows for informed decision-making based on real-time data, ensuring that strategies are always aligned with business goals.
  • Customizable Solutions: One of the standout features of Salesforce is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be tailored to fit your specific industry needs. I often recommend leveraging this flexibility for maximum impact.
Best fit

Best fit

Salesforce

  • 50 to 10,000 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Salesforce

  • Some users may find Salesforce's pricing structure to be complex and potentially high, prompting them to explore more cost-effective CRM options that fit their budget without sacrificing essential features.
  • Organizations with specific industry needs might seek alternatives that offer tailored solutions or customization options better suited to their unique workflows and customer management processes.
  • Users may experience a steep learning curve with Salesforce, leading them to look for more user-friendly CRM systems that can be quickly adopted by their teams without extensive training.

Synced.io

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Synced.io has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Salesforce and Synced.io Compare on Features?

Total Features

10 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare Salesforce and Synced.io on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , monthly
      • $395

      Pricing Plans

      • Free Suite

        Free

        • Easy setup with guided onboarding

        • Lead, Account, Contact, and Opportunity

        • Service Case Management & Simple Email Marketing

        Show more +

      • Starter Suite

        $25

        /user/month

        • Everything in Free plus built-in Sales Flows and Lead Routing

        • Email to Case Management

        • Dynamic Email Marketing, Forms, and Analytics

        Show more +

      • Pro Suite

        $100

        /user/month

        • Everything in Starter plus Enhanced Real-Time Chat

        • Sales Quoting and Forecasting

        • Greater Customization, Automation+ Access to AppExchange

        Show more +

      • Not Available

      Pricing Page

      Salesforce pricing
      Synced.io pricing

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Salesforce User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      370

      142

      30

      4

      7

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

      What buyers like

      • Customizability
      • Analytics and reporting
      • Integration capabilities

      Common complaints

      • High cost
      • Steep learning curve

      What buyers like

      • Comprehensive customer interaction tracking
      • Segmented marketing lists
      • Tailored campaigns

      Common complaints

      • May require technical expertise
      • Limited offline capabilities
      • Pricing may be unclear

      Pros and Cons

      • Highly customizable platform tailored to specific industry needs

      • Robust reporting and analytics for data-driven decision-making

      • Extensive integration capabilities with third-party apps and APIs

      • Expensive licensing and additional feature costs

      • Steep learning curve for new or non-technical users

      • Powerful segmentation for targeted marketing

      • Innovative approach to customer data management

      • User-friendly platform for marketers

      • Technical expertise may be required

      • Potential integration challenges

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      BBVA

      BBVA

      Brunello Cucinelli

      Brunello Cucinelli

      Unilever

      Unilever

      No Customers information available.

      Media and Screenshots

      Screenshots

      Salesforce Adoption Dashboards

      3 Screenshots

      Reporting

      1 Screenshots

      Videos

      video-0

      5 Videos

      No videos available.

      Top Alternatives to Salesforce and Synced.io in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce or Synced.io?
      Salesforce edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Salesforce and Synced.io offer a free trial?
      Yes, both Salesforce and Synced.io offer a free trial.
      What is the starting price of Salesforce vs Synced.io?
      Salesforce starts at $25 /user/month. Synced.io starts at $395 /Month.
      What are the top alternatives to Salesforce?
      Top alternatives to Salesforce include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.
      What are the top alternatives to Synced.io?
      Top alternatives to Synced.io include Xoxoday Plum, LoyaltyXpert, Open Loyalty, Thirdshelf, SailPlay Loyalty.

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