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Salesforce vs Google Chat - Which CRM Software Platform Is Better in July 2025?

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Google Chat - Business Instant Messaging Software
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TL;DR - Quick Comparison Summary

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat ... Read More

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $6

Free Trial Availability

Spotsaas Score

9.8/10

Not Available

User Ratings

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Software Demo

Demo

Google Chat has not given any software demo yet

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How do Salesforce and Google Chat Compare on Features?

Total Features

10 Features

0 Features

Unique Features

    No features

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    What Do Salesforce and Google Chat Cost?

    Pricing Option

        Starting From

        • $25 , monthly
        • $6

        Pricing Plans

        • Starter Suite

          $25

          /user/month

          • Dynamic Email Marketing and Analytics

          • Out-of-the-box Sales Processes

          • Seamless Customer Service

          Show more +

        • Not Available

        Pricing Page

        salesforce pricinggoogle-chat pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Small Business
        • Medium Business
        • Individuals

        Platforms Supported

        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
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        Salesforce User Reviews & Rating Comparison

        User Ratings

        4.3

        (based on 2400 reviews)

        Rating Distribution

        Excellent

        370

        Very Good

        142

        Good

        30

        Poor

        4

        Terible

        7

        Excellent

        0

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of Salesforce

        • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

        • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

        • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

        • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

        • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

        • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

        Pros and Cons of Google Chat

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        BBVA

        BBVA

        Brunello Cucinelli

        Brunello Cucinelli

        Unilever

        Unilever

        No Customers information available.

        Media and Screenshots

        Screenshots

        Salesforce Adoption Dashboards

        3 Screenshots

        Hangouts Settings

        1 Screenshots

        Videos

        video-0

        5 Videos

        No videos available.

        Top Alternatives to Salesforce and Google Chat in 2025

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Salesforce and Google Chat offer a Free Trial.

        Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Google Chat is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Salesforce Starts at $25/user/month when monthly whereas for Google Chat Starts at $6/User/Month.

        Some top alternatives to Salesforce includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

        Some top alternatives to Google Chat includes Microsoft Teams, Slack, Glip, MeetSpace, Output Messenger, ChatWork, Trillian, Dialog, Office Chat and Teamwork Chat.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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