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Agentforce Sales (formerly Salesforce Sales Cloud) vs Sales Cookie Comparison

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Agentforce Sales (formerly Salesforce Sales Cloud)

4.4(23,347 reviews)

Starting at $25 /user/month

  • Free Trial
  • Individuals
  • Large Enterprises

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…

Sales Cookie

Starting at $19.99 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Sales Cookie, with its tagline of "Manage and Automate Sales Incentive Tasks," streamlines and automates sales incentive programs. It simplifies administration issues, replaces manual spreadsheets, and provides an incent…

Agentforce Sales (formerly Salesforce Sales Cloud) leads on user satisfaction with a 4.4-star rating across 23,347 reviews.

Agentforce Sales (formerly Salesforce Sales Cloud) vs Sales Cookie — at a glance

FeatureAgentforce Sales (formerly Salesforce Sales Cloud)Sales Cookie
Rating4.4 / 5
Reviews23,347
Starting price$25 /user/month$19.99 /User/Month
Free trial Yes Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareSales Commission Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUS

Key differences between Agentforce Sales (formerly Salesforce Sales Cloud) and Sales Cookie

  • Pricing: Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month, while Sales Cookie starts at $19.99 /User/Month.
  • Target audience: Agentforce Sales (formerly Salesforce Sales Cloud) is built for Individuals and Large Enterprises, while Sales Cookie targets Large Enterprises and Medium Business.
  • Deployment: Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Sales Cookie supports SaaS/Web/Cloud.

Agentforce Sales (formerly Salesforce Sales Cloud) vs Sales Cookie — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Sales Cookie - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Agentforce Sales (formerly Salesforce Sales Cloud)

Best for

Individuals, Large Enterprises, Medium Business

Sales Cookie

Best for

Large Enterprises, Medium Business, Small Business

Agentforce Sales (formerly Salesforce Sales Cloud) typically suits Individuals and Large Enterprises. Sales Cookie tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud)

Sales Cookie, with its tagline of "Manage and Automate Sales Incentive Tasks," streamlines and automates sales incentive programs. It simplifies administration issues, replaces manual ... Read More about Sales Cookie

Entry Level Pricing

  • Starts from $25 , yearly
  • Starts from $19.99

Free Trial Availability

SpotScore

What's this? ↗

8.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.
  • 360-Degree Customer View: By consolidating customer data in one place, you and your team can gain useful insights into customer behavior and preferences. This complete perspective lets you deliver personalized interactions, improving customer satisfaction and loyalty.
  • Smooth Collaboration: Salesforce Sales Cloud helps teams communicate effectively through shared dashboards and real-time updates. Managers can monitor progress easily, while sales reps stay informed about leads, keeping everyone aligned toward common goals.
Best fit

Best fit

Watchouts

Reasons buyers look elsewhere

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing starts at $165/month for Sales Cloud and scales quickly — companies under 50 employees often switch to HubSpot CRM (free tier) or Pipedrive ($14/month base)
  • Requires custom development for industry-specific workflows — manufacturing and construction firms typically add Pipeliner or Zoho CRM for vertical-specific features
  • API rate limits and connector gaps force teams to build middleware — companies relying on legacy ERP systems often run parallel instances of NetSuite or SAP

Software Demo

Demo

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How do Agentforce Sales (formerly Salesforce Sales Cloud) and Sales Cookie Compare on Features?

Total Features

19 Features

4 Features

Unique Features

No unique features

No unique features

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Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Sales Cookie on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , yearly
      • $19.99

      Pricing Plans

      • Starter Suite

        $25

        /user/month

        • Simplified Setup & Onboarding

        • Lead, Account, Contact & Opportunity Management

        • Email Integration & Automated Activity Capture

      • Pro Suite

        $100

        /user/month

        • Forecast Management

        • Customizable Reports and Dashboards

        • Quoting and Contracting

      • Enterprise

        $165

        /user/month

        • Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights

        • Conversation Intelligence

        • Agentforce

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Agentforce Sales (formerly Salesforce Sales Cloud) pricing
      Sales Cookie pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      40

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

      What buyers like

      • Adapts to different business processes through custom objects, fields, and workflow rules.
      • Automates workflows to cut manual data entry and reduce errors.
      • Reporting and analytics tools give leadership and sales teams visibility into pipeline health and performance metrics.

      Common complaints

      • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.
      • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.
      • Overwhelming for new users due to its extensive features and learning curve, especially when not supported by proper training.

      No expert review available for this product

      Pros and Cons

      • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.

      • Streamlines and automates workflows, improving efficiency and reducing manual errors.

      • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

      • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.

      • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.

      No pros or cons available for this product

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Agentforce Sales (formerly Salesforce Sales Cloud) or Sales Cookie? Tell buyers what actually differs.

      List of Customers

      Customers

      Vodafone

      Vodafone

      T-Mobile

      T-Mobile

      BRP

      BRP

      No Customers information available.

      Media and Screenshots

      Screenshots

      Sales Cloud

      4 Screenshots

      screenshots

      8 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) and Sales Cookie in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Agentforce Sales (formerly Salesforce Sales Cloud) or Sales Cookie?
      Agentforce Sales (formerly Salesforce Sales Cloud) edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Agentforce Sales (formerly Salesforce Sales Cloud) and Sales Cookie offer a free trial?
      Yes, both Agentforce Sales (formerly Salesforce Sales Cloud) and Sales Cookie offer a free trial.
      What is the starting price of Agentforce Sales (formerly Salesforce Sales Cloud) vs Sales Cookie?
      Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Sales Cookie starts at $19.99 /User/Month.
      What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
      Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
      What are the top alternatives to Sales Cookie?
      Top alternatives to Sales Cookie include Javelin Incentive Compensation Suite, Palette, Qualified, Concert, CaptivateIQ.