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Agentforce Sales (formerly Salesforce Sales Cloud) vs GoSales Comparison

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Agentforce Sales (formerly Salesforce Sales Cloud)

4.4(23,347 reviews)

Starting at $25 /user/month

  • Free Trial
  • Individuals
  • Large Enterprises

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…

GoSales

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

GoSales is a sophisticated solution for businesses that rely on on-field sales. It's designed to simplify the sales process and provide powerful, adjustable tools for improved performances and growth. GoSales provides an…

Agentforce Sales (formerly Salesforce Sales Cloud) leads on user satisfaction with a 4.4-star rating across 23,347 reviews.

Agentforce Sales (formerly Salesforce Sales Cloud) vs GoSales — at a glance

FeatureAgentforce Sales (formerly Salesforce Sales Cloud)GoSales
Rating4.4 / 5
Reviews23,347
Starting price$25 /user/monthContact for pricing
Free trial Yes No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareOrder Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2
Data residencyGlobalUS

Key differences between Agentforce Sales (formerly Salesforce Sales Cloud) and GoSales

  • Pricing: Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. GoSales pricing is not publicly listed.
  • Free trial: Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial; GoSales does not.
  • Target audience: Agentforce Sales (formerly Salesforce Sales Cloud) is built for Individuals and Large Enterprises, while GoSales targets Large Enterprises and Medium Business.
  • Deployment: Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; GoSales supports SaaS/Web/Cloud.

Agentforce Sales (formerly Salesforce Sales Cloud) vs GoSales — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Agentforce Sales (formerly Salesforce Sales Cloud)

Best for

Individuals, Large Enterprises, Medium Business

GoSales

Best for field sales teams needing flexible, analytics-driven order management.

Choose if
  • You have a dedicated field sales team requiring tailored sales process tools.
  • You need in-depth analytics and reporting on sales performance and customer activity.
  • Your business demands flexible and configurable workflows to adapt to varying sales scenarios.
Consider alternatives if
  • Your company lacks field sales operations and does not require mobile sales management.
  • You require transparent, out-of-the-box pricing and extensive user reviews before purchase.

Agentforce Sales (formerly Salesforce Sales Cloud) typically suits Individuals and Large Enterprises. GoSales tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud)

GoSales is a sophisticated solution for businesses that rely on on-field sales. It's designed to simplify the sales process and provide powerful, adjustable tools for improved performances ... Read More about GoSales

Entry Level Pricing

  • Starts from $25 , yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 5,000 employees
Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.
  • 360-Degree Customer View: By consolidating customer data in one place, you and your team can gain useful insights into customer behavior and preferences. This complete perspective lets you deliver personalized interactions, improving customer satisfaction and loyalty.
  • Smooth Collaboration: Salesforce Sales Cloud helps teams communicate effectively through shared dashboards and real-time updates. Managers can monitor progress easily, while sales reps stay informed about leads, keeping everyone aligned toward common goals.

GoSales

No key benefits available yet.

Best fit

Best fit

GoSales

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing starts at $165/month for Sales Cloud and scales quickly — companies under 50 employees often switch to HubSpot CRM (free tier) or Pipedrive ($14/month base)
  • Requires custom development for industry-specific workflows — manufacturing and construction firms typically add Pipeliner or Zoho CRM for vertical-specific features
  • API rate limits and connector gaps force teams to build middleware — companies relying on legacy ERP systems often run parallel instances of NetSuite or SAP

GoSales

No alternatives guidance available yet.

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Agentforce Sales (formerly Salesforce Sales Cloud) and GoSales Compare on Features?

Total Features

19 Features

12 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Agentforce Sales (formerly Salesforce Sales Cloud) and GoSales on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , yearly
      • Not Available

      Pricing Plans

      • Starter Suite

        $25

        /user/month

        • Simplified Setup & Onboarding

        • Lead, Account, Contact & Opportunity Management

        • Email Integration & Automated Activity Capture

      • Pro Suite

        $100

        /user/month

        • Forecast Management

        • Customizable Reports and Dashboards

        • Quoting and Contracting

      • Enterprise

        $165

        /user/month

        • Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights

        • Conversation Intelligence

        • Agentforce

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Agentforce Sales (formerly Salesforce Sales Cloud) pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Large Enterprises
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      40

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

      What buyers like

      • Adapts to different business processes through custom objects, fields, and workflow rules.
      • Automates workflows to cut manual data entry and reduce errors.
      • Reporting and analytics tools give leadership and sales teams visibility into pipeline health and performance metrics.

      Common complaints

      • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.
      • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.
      • Overwhelming for new users due to its extensive features and learning curve, especially when not supported by proper training.

      Buyer sentiment

      Insufficient user feedback and ratings to determine overall buyer sentiment.

      What buyers like

      • Streamlines sales processes
      • Powerful analytics tools
      • Customizable features

      Common complaints

      • Complex for new users
      • May require training
      • Limited offline capabilities

      Pros and Cons

      • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.

      • Streamlines and automates workflows, improving efficiency and reducing manual errors.

      • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

      • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.

      • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.

      • Powerful and adjustable sales tools

      • Comprehensive analytics and reporting

      • Customer activity insights

      • No publicly available pricing information

      • Lack of user ratings and reviews

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Agentforce Sales (formerly Salesforce Sales Cloud) or GoSales? Tell buyers what actually differs.

      List of Customers

      Customers

      Vodafone

      Vodafone

      T-Mobile

      T-Mobile

      BRP

      BRP

      No Customers information available.

      Media and Screenshots

      Screenshots

      Sales Cloud

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) and GoSales in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Agentforce Sales (formerly Salesforce Sales Cloud) or GoSales?
      Agentforce Sales (formerly Salesforce Sales Cloud) edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Agentforce Sales (formerly Salesforce Sales Cloud) and GoSales offer a free trial?
      Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial. GoSales does not.
      What is the starting price of Agentforce Sales (formerly Salesforce Sales Cloud) vs GoSales?
      Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. GoSales starts at Contact for pricing.
      What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
      Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
      What are the top alternatives to GoSales?
      Top alternatives to GoSales include BoostUp, Agentforce Sales (formerly Salesforce Sales Cloud), OneUp Sales, SellX, Qualified.