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Salesforce Identity vs UserLock Comparison

Last updated:

Salesforce Identity

4.0(13 reviews)

Starting at $25 /User/Month

  • Large Enterprises
  • Medium Business

With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the solution is designed to simplify t…

UserLock

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserLock enables organizations to consolidate their identity management by using the on-premise Active Directory as the single source of truth for authentication and access controls. This solution simplifies secure acces…

Salesforce Identity leads on user satisfaction with a 4.0-star rating across 13 reviews.

Salesforce Identity vs UserLock — at a glance

FeatureSalesforce IdentityUserLock
Rating4.0 / 5—
Reviews13—
Starting price$25 /User/MonthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity and Access Management (IAM) SoftwareIdentity and Access Management (IAM) Software
PlatformsSaaS/Web/CloudInstalled - Windows, Installed - Mac, SaaS/Web/Cloud
APIAvailable—
Support modesOnlineBusiness Hours
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyGlobalUS

Key differences between Salesforce Identity and UserLock

  • Pricing: Salesforce Identity starts at $25 /User/Month. UserLock pricing is not publicly listed.
  • Free trial: UserLock offers a free trial; Salesforce Identity does not.
  • Deployment: Salesforce Identity supports SaaS/Web/Cloud; UserLock supports Installed - Windows, Installed - Mac, SaaS/Web/Cloud.

Salesforce Identity vs UserLock — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity and Access Management (IAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Identity - Identity and Access Management (IAM) Software
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Salesforce Identity vs UserLock: Biggest differences

Start here before you go deeper into features.

Salesforce Identity

Best for

Large Enterprises, Medium Business, Small Business

UserLock

Best for

Large Enterprises, Medium Business, Small Business

Salesforce Identity typically suits Large Enterprises and Medium Business. UserLock tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the ... Read More about Salesforce Identity

UserLock enables organizations to consolidate their identity management by using the on-premise Active Directory as the single source of truth for authentication and access controls. This ... Read More about UserLock

Entry Level Pricing

  • Starts from $25
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.1/10

Not Available

User Ratings

Based on verified Spotsaas reviews
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Software Demo

Demo

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How do Salesforce Identity and UserLock Compare on Features?

Total Features

9 Features

10 Features

Unique Features

No unique features

No unique features

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Compare Salesforce Identity and UserLock on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Salesforce Identity pricing
      UserLock pricing

      Salesforce Identity vs UserLock: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Salesforce Identity vs UserLock Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      —

      ISO 27001

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Audit Logs

      ✓ Yes
      —

      Data Residency

      🌐 Global
      🇺🇸 US

      Salesforce Identity User Reviews & Rating Comparison

      User Ratings

      4

      (based on 13 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 13 reviews, with strong overall satisfaction.

      What buyers like

      • Simplifies user management
      • Easy integration with Salesforce
      • On-demand access

      Common complaints

      • Salesforce dependency
      • Limited features outside Salesforce
      • May require additional training

      No expert review available for this product

      Pros and Cons

      • Seamless integration with Salesforce enhances usability.

      • Simplifies user management across cloud applications.

      • Boosts productivity with on-demand access features.

      • Limited functionality for non-Salesforce users.

      • Dependency on Salesforce ecosystem may restrict flexibility.

      No pros or cons available for this product

      Used Salesforce Identity or UserLock? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      USERLOCK

      6 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Salesforce Identity and UserLock in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce Identity or UserLock?
      Salesforce Identity edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Salesforce Identity and UserLock offer a free trial?
      UserLock offers a free trial. Salesforce Identity does not.
      What is the starting price of Salesforce Identity vs UserLock?
      Salesforce Identity starts at $25 /User/Month. UserLock starts at Contact for pricing.
      What are the top alternatives to Salesforce Identity?
      Top alternatives to Salesforce Identity include Oracle Identity Management, Okta, AWS IAM, Keycloak, Practice Protect.
      What are the top alternatives to UserLock?
      Top alternatives to UserLock include Avatier Identity Anywhere, Salesforce Identity, Instasafe Secure Access, WSO2 Identity Server, GateKeeper Enterprise.