Salesforce Identity vs Sumsub Comparison
Salesforce Identity
Starting at $25 /User/Month
- Large Enterprises
- Medium Business
With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the solution is designed to simplify t…
Sumsub
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Sumsub, a powerful SaaS aggregator, offers an advanced Identity Verification Software for streamlined customer onboarding. With a wide range of KYC, biometric authentication, and document verification features, Sumsub he…
Salesforce Identity leads on user satisfaction with a 4.0-star rating across 13 reviews.
Salesforce Identity vs Sumsub — at a glance
| Feature | Salesforce Identity | Sumsub |
|---|---|---|
| Rating | 4.0 / 5 | 2.8 / 5 |
| Reviews | 13 | 3 |
| Starting price | $25 /User/Month | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Identity and Access Management (IAM) Software | Identity Verification Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | 24/7 (Live rep) |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between Salesforce Identity and Sumsub
- Pricing: Salesforce Identity starts at $25 /User/Month. Sumsub pricing is not publicly listed.
- User satisfaction: Salesforce Identity scores higher with a 4.0-star average.
- Deployment: Salesforce Identity supports SaaS/Web/Cloud; Sumsub supports SaaS/Web/Cloud.
Salesforce Identity vs Sumsub — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Identity and Access Management (IAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for customizable, compliance-focused identity verification in regulated industries.
- You need tailored KYC and biometric workflows for multiple jurisdictions.
- Your team requires 24/7 legal and customer support for compliance issues.
- Your company size is mid to large, needing flexible onboarding processes.
- You are a very small business with minimal compliance requirements.
- You prefer a simple, out-of-the-box identity verification solution without customization.
Salesforce Identity typically suits Large Enterprises and Medium Business. Sumsub tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the ... Read More about Salesforce Identity | Sumsub, a powerful SaaS aggregator, offers an advanced Identity Verification Software for streamlined customer onboarding. With a wide range of KYC, biometric authentication, and document ... Read More about Sumsub |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.1/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |  Sumsub has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Salesforce Identity and Sumsub Compare on Features?
Total Features | 9 Features | 1 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Salesforce Identity and Sumsub on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported | ||
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Salesforce Identity User Reviews & Rating Comparison
User Ratings | 4 (based on 13 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 13 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Mixed buyer sentiment with appreciation for feature breadth but concerns over pricing transparency and usability. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
|---|---|---|
Videos |  1 Videos | No videos available. |
Top Alternatives to Salesforce Identity and Sumsub in 2026
Alternatives |
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Related Blogs and Articles for Identity Verification Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Salesforce Identity or Sumsub?
- Salesforce Identity edges out the other on user ratings (4.0 vs 2.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Salesforce Identity and Sumsub offer a free trial?
- Neither Salesforce Identity nor Sumsub currently lists a free trial.
- What is the starting price of Salesforce Identity vs Sumsub?
- Salesforce Identity starts at $25 /User/Month. Sumsub starts at Contact for pricing.
- What are the top alternatives to Salesforce Identity?
- Top alternatives to Salesforce Identity include Oracle Identity Management, SailPoint IdentityIQ, AWS IAM, WSO2 Identity Server, SecureAuth.
- What are the top alternatives to Sumsub?
- Top alternatives to Sumsub include iDenfy, Salesforce Identity, Ondato, Qualified, Workvivo.