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Salesforce Identity vs SailPoint IdentityNow Comparison

Last updated:

Salesforce Identity

4.0(13 reviews)

Starting at $25 /User/Month

  • Large Enterprises
  • Medium Business

With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the solution is designed to simplify t…

SailPoint IdentityNow

4.4(380 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

IdentityNow provides IAM software to solve critical access and identity challenges. Information security has never been more complex, regulation has never been higher, and threats have never been greater. Security standa…

SailPoint IdentityNow leads on user satisfaction with a 4.4-star rating across 380 reviews.

Salesforce Identity vs SailPoint IdentityNow — at a glance

FeatureSalesforce IdentitySailPoint IdentityNow
Rating4.0 / 54.4 / 5
Reviews13380
Starting price$25 /User/MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity and Access Management (IAM) SoftwareIdentity and Access Management (IAM) Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyGlobalGlobal

Key differences between Salesforce Identity and SailPoint IdentityNow

  • Pricing: Salesforce Identity starts at $25 /User/Month. SailPoint IdentityNow pricing is not publicly listed.
  • User satisfaction: SailPoint IdentityNow scores higher with a 4.4-star average.
  • Deployment: Salesforce Identity supports SaaS/Web/Cloud; SailPoint IdentityNow supports SaaS/Web/Cloud.

Salesforce Identity vs SailPoint IdentityNow — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity and Access Management (IAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Identity - Identity and Access Management (IAM) Software
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Talk to an expert
SailPoint IdentityNow - Identity and Access Management (IAM) Software
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Biggest differences

Start here before you go deeper into features.

Salesforce Identity

Best for

Large Enterprises, Medium Business, Small Business

SailPoint IdentityNow

Best for

Large Enterprises, Medium Business, Small Business

Salesforce Identity typically suits Large Enterprises and Medium Business. SailPoint IdentityNow tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the ... Read More about Salesforce Identity

IdentityNow provides IAM software to solve critical access and identity challenges. Information security has never been more complex, regulation has never been higher, and threats have ... Read More about SailPoint IdentityNow

Entry Level Pricing

  • Starts from $25
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.1/10

8.0/10

User Ratings

Based on verified Spotsaas reviews
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Get pricing help

Software Demo

Demo

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How do Salesforce Identity and SailPoint IdentityNow Compare on Features?

Total Features

9 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Salesforce Identity and SailPoint IdentityNow on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Salesforce Identity pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Salesforce Identity User Reviews & Rating Comparison

      User Ratings

      4

      (based on 13 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      4

      4

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 13 reviews, with strong overall satisfaction.

      What buyers like

      • Simplifies user management
      • Easy integration with Salesforce
      • On-demand access

      Common complaints

      • Salesforce dependency
      • Limited features outside Salesforce
      • May require additional training

      Buyer sentiment

      Buyer sentiment is positive across 8 reviews, with strong overall satisfaction.

      What buyers like

      • Comprehensive identity governance
      • Strong compliance features
      • User-friendly interface

      Common complaints

      • Can be expensive for smaller firms
      • Complex setup process
      • Limited customization options

      Pros and Cons

      • Seamless integration with Salesforce enhances usability.

      • Simplifies user management across cloud applications.

      • Boosts productivity with on-demand access features.

      • Limited functionality for non-Salesforce users.

      • Dependency on Salesforce ecosystem may restrict flexibility.

      • Robust identity governance capabilities for compliance.

      • Real-time analytics for informed decision-making.

      • User-friendly design enhances user adoption.

      • Implementation may require significant time investment.

      • Higher cost may deter smaller organizations.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Boston

      Boston

      Co-operative Group

      Co-operative Group

      ECI Telecom

      ECI Telecom

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Salesforce Identity and SailPoint IdentityNow in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce Identity or SailPoint IdentityNow?
      SailPoint IdentityNow edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Salesforce Identity and SailPoint IdentityNow offer a free trial?
      Neither Salesforce Identity nor SailPoint IdentityNow currently lists a free trial.
      What is the starting price of Salesforce Identity vs SailPoint IdentityNow?
      Salesforce Identity starts at $25 /User/Month. SailPoint IdentityNow starts at Contact for pricing.
      What are the top alternatives to Salesforce Identity?
      Top alternatives to Salesforce Identity include Oracle Identity Management, SailPoint IdentityIQ, AWS IAM, WSO2 Identity Server, SecureAuth.
      What are the top alternatives to SailPoint IdentityNow?
      Top alternatives to SailPoint IdentityNow include Okta, Oracle Identity Management, Helix, SailPoint IdentityIQ, Azure AD.

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