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Salesforce Identity vs Duo Security Comparison

Last updated:

Salesforce Identity

4.0(13 reviews)

Starting at $25 /User/Month

  • Large Enterprises
  • Medium Business

With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the solution is designed to simplify t…

Duo Security

4.4(191 reviews)

Starting at $3 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Duo Security provides a dependable cloud-based two-factor authentication solution that safeguards data & keeps organizations secure. With our trusted access provider, a vast array of companies across the globe, from Dres…

Duo Security leads on user satisfaction with a 4.4-star rating across 191 reviews.

Salesforce Identity vs Duo Security — at a glance

FeatureSalesforce IdentityDuo Security
Rating4.0 / 54.4 / 5
Reviews13191
Starting price$25 /User/Month$3 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity and Access Management (IAM) SoftwareMulti-Factor Authentication (MFA) Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyGlobalGlobal

Key differences between Salesforce Identity and Duo Security

  • Pricing: Salesforce Identity starts at $25 /User/Month, while Duo Security starts at $3 /User/Month.
  • Free trial: Duo Security offers a free trial; Salesforce Identity does not.
  • User satisfaction: Duo Security scores higher with a 4.4-star average.
  • Deployment: Salesforce Identity supports SaaS/Web/Cloud; Duo Security supports SaaS/Web/Cloud.

Salesforce Identity vs Duo Security — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity and Access Management (IAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Identity - Identity and Access Management (IAM) Software
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Duo Security - New SaaS Software
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Free PDF comparison

Download this Salesforce Identity vs Duo Security comparison

Get the full side-by-side as a PDF — these picks plus the top Identity and Access Management (IAM) Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
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Biggest differences

Start here before you go deeper into features.

Salesforce Identity

Best for

Large Enterprises, Medium Business, Small Business

Duo Security

Best for

Large Enterprises, Medium Business, Small Business

Salesforce Identity typically suits Large Enterprises and Medium Business. Duo Security tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the ... Read More about Salesforce Identity

Duo Security provides a dependable cloud-based two-factor authentication solution that safeguards data & keeps organizations secure. With our trusted access provider, a vast array of ... Read More about Duo Security

Entry Level Pricing

  • Starts from $25
  • Starts from $3

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.1/10

Not Available

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do Salesforce Identity and Duo Security Compare on Features?

Total Features

9 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Salesforce Identity and Duo Security on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • $3

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Salesforce Identity pricing
      Duo Security pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Salesforce Identity User Reviews & Rating Comparison

      User Ratings

      4

      (based on 13 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      18

      4

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 13 reviews, with strong overall satisfaction.

      What buyers like

      • Simplifies user management
      • Easy integration with Salesforce
      • On-demand access

      Common complaints

      • Salesforce dependency
      • Limited features outside Salesforce
      • May require additional training

      Buyer sentiment

      Buyer sentiment is positive across 23 reviews, with strong overall satisfaction.

      What buyers like

      • Cloud-based solution
      • Fast implementation
      • Strong security features

      Common complaints

      • May require user training
      • Pricing can be high for small teams
      • Limited customization options

      Pros and Cons

      • Seamless integration with Salesforce enhances usability.

      • Simplifies user management across cloud applications.

      • Boosts productivity with on-demand access features.

      • Limited functionality for non-Salesforce users.

      • Dependency on Salesforce ecosystem may restrict flexibility.

      • Offers a reliable and trusted authentication solution.

      • Fast implementation allows for quick security upgrades.

      • Widely adopted across various industries ensures reliability.

      • May require user training to maximize effectiveness.

      • Pricing can be prohibitive for smaller teams.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Salesforce Identity or Duo Security? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

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      box

      CSC

      CSC

      Aha

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      Media and Screenshots

      Videos

      video-0

      1 Videos

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      2 Videos

      Top Alternatives to Salesforce Identity and Duo Security in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce Identity or Duo Security?
      Duo Security edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Salesforce Identity and Duo Security offer a free trial?
      Duo Security offers a free trial. Salesforce Identity does not.
      What is the starting price of Salesforce Identity vs Duo Security?
      Salesforce Identity starts at $25 /User/Month. Duo Security starts at $3 /User/Month.
      What are the top alternatives to Salesforce Identity?
      Top alternatives to Salesforce Identity include Oracle Identity Management, SailPoint IdentityIQ, AWS IAM, WSO2 Identity Server, SecureAuth.
      What are the top alternatives to Duo Security?
      Top alternatives to Duo Security include Okta, Ping Identity, SecureAuth, Salesforce Identity, ESET Endpoint Encryption.