Salesforce Heroku vs Salesforce Sales Cloud vs Bigin by Zoho CRM Comparison
Salesforce Heroku
Starting at $4,000 /Month
- Large Enterprises
- Medium Business
Salesforce Heroku is a high-performance application creation platform designed to help businesses connect with their customers seamlessly. With its advanced CRM data and efficient tools, it enables developers to easily p…
Salesforce Sales Cloud
Starting at $25 /user/month
- Free Trial
- Individuals
- Large Enterprises
Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just starting or scaling your business, S…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Salesforce Heroku leads on user satisfaction with a 4.5-star rating across 245 reviews.
Salesforce Heroku vs Salesforce Sales Cloud vs Bigin by Zoho CRM — at a glance
| Feature | Salesforce Heroku | Salesforce Sales Cloud | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.4 / 5 | 4.3 / 5 |
| Reviews | 245 | 23,347 | 119 |
| Starting price | $4,000 /Month | $25 /user/month | $7 /User/Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business | Small Business |
| Category | Cloud Platform as a Service (PaaS) Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2 | — |
| Data residency | Global | Global | Global |
Key differences between Salesforce Heroku and Salesforce Sales Cloud
- Pricing: Salesforce Heroku starts at $4,000 /Month, while Salesforce Sales Cloud starts at $25 /user/month.
- Free trial: Salesforce Sales Cloud offers a free trial; Salesforce Heroku does not.
- Target audience: Salesforce Heroku is built for Large Enterprises and Medium Business, while Salesforce Sales Cloud targets Individuals and Large Enterprises.
- User satisfaction: Salesforce Heroku scores higher with a 4.5-star average.
- Deployment: Salesforce Heroku supports SaaS/Web/Cloud; Salesforce Sales Cloud supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Salesforce Heroku vs Salesforce Sales Cloud vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Cloud Platform as a Service (PaaS) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for building custom apps tightly integrated with Salesforce CRM data.
- You need seamless, automatic synchronization between apps and Salesforce CRM.
- Your team includes developers who can leverage a high-performance app platform.
- You want to personalize customer engagement apps using advanced CRM data.
- Your company lacks developer resources to manage and build custom apps.
- You prefer ready-to-use SaaS solutions without complex setup or coding.
Individuals, Large Enterprises, Medium Business
Small Business
Salesforce Heroku typically suits Large Enterprises and Medium Business. Salesforce Sales Cloud tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Salesforce Heroku is a high-performance application creation platform designed to help businesses connect with their customers seamlessly. With its advanced CRM data and efficient tools, it ... Read More about Salesforce Heroku | Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just ... Read More about Salesforce Sales Cloud | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | Not Available | 8.6/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | 50 to 5,000 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.
- 360-Degree Customer View: By consolidating customer data in one place, you and your team can gain valuable insights into customer behavior and preferences. This comprehensive perspective enables personalized interactions, enhancing customer satisfaction and loyalty.
- Enhanced Collaboration: Salesforce Sales Cloud fosters seamless communication among team members through shared dashboards and real-time updates. Managers can easily monitor progress, while sales reps stay informed about leads, ensuring everyone is aligned toward common goals.
No key benefits available yet.
Best fit
No best-fit guidance available yet.
- 50 to 5,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Users may seek alternatives due to high costs associated with Salesforce Sales Cloud, as smaller businesses or startups often find the pricing structure prohibitive for their budgets and growth objectives.
- Some organizations may require more tailored solutions that better fit their specific industry needs, prompting them to explore alternatives that offer customizable features not available in Salesforce.
- Integration challenges can lead users to consider other platforms, especially if they rely on specific tools or software that do not seamlessly connect with Salesforce's ecosystem.
No alternatives guidance available yet.
Software Demo
Demo |
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How do Salesforce Heroku, Salesforce Sales Cloud and Bigin by Zoho CRM Compare on Features?
Total Features | 0 Features | 19 Features | 10 Features |
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Unique Features | No features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Salesforce Heroku, Salesforce Sales Cloud and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Salesforce Heroku vs Salesforce Sales Cloud User Reviews & Rating Comparison
User Ratings | 4.5 (based on 245 reviews) | ||
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Heroku's performance and Salesforce integration but note the complexity and lack of transparent pricing as drawbacks. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 40 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Vodafone  T-Mobile  BRP |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots |
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Videos |  3 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Salesforce Heroku or Salesforce Sales Cloud?
- Salesforce Heroku edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Salesforce Heroku and Salesforce Sales Cloud offer a free trial?
- Salesforce Sales Cloud offers a free trial. Salesforce Heroku does not.
- What is the starting price of Salesforce Heroku vs Salesforce Sales Cloud?
- Salesforce Heroku starts at $4,000 /Month. Salesforce Sales Cloud starts at $25 /user/month.
- What are the top alternatives to Salesforce Heroku?
- Top alternatives to Salesforce Heroku include Jelastic, KloudConnectors, The Cloud Connectors, Clustered Cloud, Salesforce Sales Cloud.
- What are the top alternatives to Salesforce Sales Cloud?
- Top alternatives to Salesforce Sales Cloud include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.