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Salesforce Field Service vs Remotedesk Comparison

Last updated:

Salesforce Field Service

4.3(367 reviews)

Starting at $50 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Salesforce Field Service delivers comprehensive order management and service optimization solutions for service companies. From the smallest service firm to the largest, Salesforce Field Service helps increase productivi…

Remotedesk

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all the existing third party applica…

Salesforce Field Service leads on user satisfaction with a 4.3-star rating across 367 reviews.

Salesforce Field Service vs Remotedesk — at a glance

FeatureSalesforce Field ServiceRemotedesk
Rating4.3 / 5
Reviews367
Starting price$50 /user/monthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryField Service Management SoftwareRemote Access Software
Integrations3+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
Certifications
Data residencyGlobalGlobal

Key differences between Salesforce Field Service and Remotedesk

  • Pricing: Salesforce Field Service starts at $50 /user/month. Remotedesk pricing is not publicly listed.
  • Target audience: Salesforce Field Service is built for Large Enterprises and Medium Business, while Remotedesk targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Salesforce Field Service supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Remotedesk supports SaaS/Web/Cloud.

Salesforce Field Service vs Remotedesk — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Remotedesk - Remote Access Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Salesforce Field Service

Best for

Large Enterprises, Medium Business, Small Business

Remotedesk

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Salesforce Field Service typically suits Large Enterprises and Medium Business. Remotedesk tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce Field Service delivers comprehensive order management and service optimization solutions for service companies. From the smallest service firm to the largest, Salesforce Field ... Read More about Salesforce Field Service

Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all ... Read More about Remotedesk

Entry Level Pricing

  • Starts from $50 , yearly
  • Not Available

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.7/10

8.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Remotedesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

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How do Salesforce Field Service and Remotedesk Compare on Features?

Total Features

17 Features

4 Features

Unique Features

No unique features

No unique features

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Compare Salesforce Field Service and Remotedesk on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $50 , yearly
      • Not Available

      Pricing Plans

      • Dispatcher

        $165

        /user/month

        • Scheduling and Optimization

        • Resource and Work Management

        • Workflow Automation

      • Technician

        $165

        /user/month

        • Mobile App and Productivity Tools

        • Workflow Automation

        • Offline capable

      • Contractor

        $50

        /user/month

        • Mobile App for work orders, cases, contracts

        • Mobile Productivity Tools

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Salesforce Field Service pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Salesforce Field Service User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      214

      114

      21

      6

      3

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 358 reviews, with strong overall satisfaction.

      What buyers like

      • Comprehensive order management
      • Improves workflows
      • Enhances analytics

      Common complaints

      • Can be complex for small firms
      • Higher cost for smaller businesses
      • Requires training for effective use

      What buyers like

      • Supports multiple remote protocols
      • Integrated access solutions
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • May require technical setup
      • Not ideal for casual users

      Pros and Cons

      • Highly customizable to fit various business needs.

      • Strong integration capabilities with other Salesforce products.

      • Robust analytics for data-driven decision making.

      • May require significant setup time.

      • Can be overwhelming for new users.

      • Supports multiple remote desktop protocols, enhancing flexibility.

      • Designed for both profit and non-profit organizations, broadening its appeal.

      • Offers integrated solutions that simplify remote access management.

      • Setup may require IT expertise.

      • Advanced features may be lacking for power users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Salesforce Field Service or Remotedesk? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Kone

      Kone

      Kuka

      Kuka

      GreenThumb

      GreenThumb

      No Customers information available.

      Media and Screenshots

      Screenshots

      field service

      4 Screenshots

      Remotedesk screenshot

      1 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Salesforce Field Service and Remotedesk in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce Field Service or Remotedesk?
      Salesforce Field Service edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Salesforce Field Service and Remotedesk offer a free trial?
      Yes, both Salesforce Field Service and Remotedesk offer a free trial.
      What is the starting price of Salesforce Field Service vs Remotedesk?
      Salesforce Field Service starts at $50 /user/month. Remotedesk starts at Contact for pricing.
      What are the top alternatives to Salesforce Field Service?
      Top alternatives to Salesforce Field Service include Service Fusion, Housecall Pro, Smart Service, BiznusSoft Field Service, ServiceMax.
      What are the top alternatives to Remotedesk?
      Top alternatives to Remotedesk include Zoho Assist, TeamViewer, VNC Connect, AnyDesk, Wurkr.