NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Salesforce Connect vs Salesforce Sales Cloud vs Bigin by Zoho CRM Comparison

Last updated:

Salesforce Connect

4.2(378 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Salesforce Connect is an innovative cloud migration software that allows users to effortlessly unify their data sources to create a single view of their customers, on any device. Users can easily attach their Salesforce…

Salesforce Sales Cloud

4.4(23,347 reviews)

Starting at $25 /user/month

  • Free Trial
  • Individuals
  • Large Enterprises

Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just starting or scaling your business, S…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Salesforce Sales Cloud leads on user satisfaction with a 4.4-star rating across 23,347 reviews.

Salesforce Connect vs Salesforce Sales Cloud vs Bigin by Zoho CRM — at a glance

FeatureSalesforce ConnectSalesforce Sales CloudBigin by Zoho CRM
Rating4.2 / 54.4 / 54.3 / 5
Reviews37823,347119
Starting priceContact for pricing$25 /user/month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessSmall Business
CategoryCloud Migration SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyGlobalGlobalGlobal

Key differences between Salesforce Connect and Salesforce Sales Cloud

  • Pricing: Salesforce Sales Cloud starts at $25 /user/month. Salesforce Connect pricing is not publicly listed.
  • Target audience: Salesforce Connect is built for Large Enterprises and Medium Business, while Salesforce Sales Cloud targets Individuals and Large Enterprises.
  • User satisfaction: Salesforce Sales Cloud scores higher with a 4.4-star average.
  • Deployment: Salesforce Connect supports SaaS/Web/Cloud; Salesforce Sales Cloud supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Salesforce Connect vs Salesforce Sales Cloud vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Cloud Migration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Connect - New SaaS Software
Talk to an expert
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Salesforce Connect

Best for integrating and syncing external data with Salesforce in real time.

Choose if
  • You need to unify multiple external data sources into a single customer view.
  • Your team includes Salesforce admins or data engineers comfortable with technical setup.
  • Real-time synchronization between Salesforce and Heroku platforms is critical for your workflows.
Consider alternatives if
  • You are a small business without complex data integration needs or technical resources.
  • You require an out-of-the-box marketing automation tool with minimal configuration.

Salesforce Sales Cloud

Best for

Individuals, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Salesforce Connect typically suits Large Enterprises and Medium Business. Salesforce Sales Cloud tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce Connect is an innovative cloud migration software that allows users to effortlessly unify their data sources to create a single view of their customers, on any device. Users can ... Read More about Salesforce Connect

Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just ... Read More about Salesforce Sales Cloud

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $25 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

Not Available

8.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
50 to 5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Salesforce Sales Cloud

  • Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.
  • 360-Degree Customer View: By consolidating customer data in one place, you and your team can gain valuable insights into customer behavior and preferences. This comprehensive perspective enables personalized interactions, enhancing customer satisfaction and loyalty.
  • Enhanced Collaboration: Salesforce Sales Cloud fosters seamless communication among team members through shared dashboards and real-time updates. Managers can easily monitor progress, while sales reps stay informed about leads, ensuring everyone is aligned toward common goals.
Best fit

Best fit

Salesforce Sales Cloud

  • 50 to 5,000 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Salesforce Sales Cloud

  • Users may seek alternatives due to high costs associated with Salesforce Sales Cloud, as smaller businesses or startups often find the pricing structure prohibitive for their budgets and growth objectives.
  • Some organizations may require more tailored solutions that better fit their specific industry needs, prompting them to explore alternatives that offer customizable features not available in Salesforce.
  • Integration challenges can lead users to consider other platforms, especially if they rely on specific tools or software that do not seamlessly connect with Salesforce's ecosystem.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Salesforce Connect, Salesforce Sales Cloud and Bigin by Zoho CRM Compare on Features?

Total Features

4 Features

19 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Salesforce Connect, Salesforce Sales Cloud and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $25 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Starter Suite

          $25

          /user/month

          • Simplified Setup & Onboarding

          • Lead, Account, Contact & Opportunity Management

          • Email Integration & Automated Activity Capture

        • Pro Suite

          $100

          /user/month

          • Forecast Management

          • Customizable Reports and Dashboards

          • Quoting and Contracting

        • Enterprise

          $165

          /user/month

          • Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights

          • Conversation Intelligence

          • Agentforce

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Salesforce Sales Cloud pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Salesforce Connect vs Salesforce Sales Cloud User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        25

        0

        0

        0

        0

        40

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate the seamless Salesforce integration and real-time syncing but note the complexity and pricing opacity as drawbacks.

        What buyers like

        • Integration capabilities
        • Real-time data synchronization
        • Flexibility in connecting external data sources

        Common complaints

        • Pricing transparency
        • Complex setup process

        Buyer sentiment

        Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

        What buyers like

        • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.
        • Streamlines and automates workflows, improving efficiency and reducing manual errors.
        • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

        Common complaints

        • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.
        • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.
        • Overwhelming for new users due to its extensive features and learning curve, especially when not supported by proper training.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Seamless integration with Salesforce and Heroku platforms

        • Real-time data syncing capabilities

        • Ability to unify multiple external data sources into a single customer view

        • Pricing is quotation based and not publicly transparent

        • Requires technical expertise to configure external service connections

        • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.

        • Streamlines and automates workflows, improving efficiency and reducing manual errors.

        • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

        • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.

        • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Vodafone

        Vodafone

        T-Mobile

        T-Mobile

        BRP

        BRP

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Find

        1 Screenshots

        Sales Cloud

        4 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Salesforce Connect or Salesforce Sales Cloud?
        Salesforce Sales Cloud edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Salesforce Connect and Salesforce Sales Cloud offer a free trial?
        Yes, both Salesforce Connect and Salesforce Sales Cloud offer a free trial.
        What is the starting price of Salesforce Connect vs Salesforce Sales Cloud?
        Salesforce Connect starts at Contact for pricing. Salesforce Sales Cloud starts at $25 /user/month.
        What are the top alternatives to Salesforce Connect?
        Top alternatives to Salesforce Connect include KloudConnectors, IBM App Connect, DBSync Cloud Workflow, SyncApps, Salesforce Sales Cloud.
        What are the top alternatives to Salesforce Sales Cloud?
        Top alternatives to Salesforce Sales Cloud include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.