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Salesdash CRM vs Refract Comparison

Last updated:

Salesdash CRM

4.3(6 reviews)

Starting at $16 /User/Month

  • Large Enterprises
  • Medium Business

Salesdash CRM is an application that lets you create new leads, schedule appointments, and manage customer information from a centralized location. The Salesdash application will also allow you to manage your businesses…

Refract

4.5(397 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments from your sales calls. With Refra…

Refract leads on user satisfaction with a 4.5-star rating across 397 reviews.

Salesdash CRM vs Refract — at a glance

FeatureSalesdash CRMRefract
Rating4.3 / 54.5 / 5
Reviews6397
Starting price$16 /User/MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareConversation Intelligence Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
Certifications
Data residencyUSUS

Key differences between Salesdash CRM and Refract

  • Pricing: Salesdash CRM starts at $16 /User/Month. Refract pricing is not publicly listed.
  • User satisfaction: Refract scores higher with a 4.5-star average.
  • Deployment: Salesdash CRM supports SaaS/Web/Cloud; Refract supports SaaS/Web/Cloud.

Salesdash CRM vs Refract — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesdash CRM - CRM Software
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Refract - Conversation Intelligence Software
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Biggest differences

Start here before you go deeper into features.

Salesdash CRM

Best for

Large Enterprises, Medium Business, Small Business

Refract

AI-powered conversation intelligence for sales coaching and performance improvement.

Choose if
  • You need AI-driven transcription and sentiment analysis to understand sales calls deeply.
  • Your sales managers and coaches require real-time feedback to enhance team performance.
  • You want seamless CRM integration for automatic call data logging and analysis.
Consider alternatives if
  • Your team requires built-in scheduling or calendar management features within the platform.
  • You need internal chat, messaging, or document and training management capabilities.

Salesdash CRM typically suits Large Enterprises and Medium Business. Refract tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesdash CRM is an application that lets you create new leads, schedule appointments, and manage customer information from a centralized location. The Salesdash application will also allow ... Read More about Salesdash CRM

Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments ... Read More about Refract

Entry Level Pricing

  • Starts from $16 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.2/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.33

(6)

Best Company Size

Medium BusinessLarge Enterprises
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Software Demo

Demo

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How do Salesdash CRM and Refract Compare on Features?

Total Features

7 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Salesdash CRM and Refract on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $16 , Billed Yearly
      • Not Available

      Pricing Plans

      • Not Available

      Pricing Page

      Salesdash CRM pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Salesdash CRM User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 397 reviews)

      Rating Distribution

      4

      2

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 6 reviews, with strong overall satisfaction.

      What buyers like

      • Centralized lead management
      • PPC campaign integration
      • Appointment scheduling

      Common complaints

      • Limited reporting features
      • May require additional training
      • Integration issues with other tools

      Buyer sentiment

      Users appreciate Refract's AI-driven insights and CRM integrations but note limitations in scheduling and internal communication features.

      What buyers like

      • AI transcription and sentiment analysis
      • Real-time coaching feedback
      • CRM integration

      Common complaints

      • Lack of scheduling/calendar management
      • Absence of internal messaging and document management

      Pros and Cons

      • Centralized management simplifies lead tracking.

      • PPC integration enhances marketing effectiveness.

      • User-friendly design promotes quick adoption.

      • Reporting features may not meet all needs.

      • Integration with existing tools could be challenging.

      • AI-driven transcription, sentiment analysis, and keyword spotting for deep customer interaction insights

      • Real-time feedback and coaching suggestions to improve sales performance

      • Seamless integration with popular CRMs like Salesforce, HubSpot, and Pipedrive

      • Lacks built-in scheduling, reservation, or calendar management features

      • No internal chat or messaging capabilities within the platform

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Salesdash CRM or Refract? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Zoopla

      Zoopla

      Siemens

      Siemens

      VMware

      VMware

      Media and Screenshots

      Screenshots

      Salesdash CRM screenshot

      2 Screenshots

      Refract

      2 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Salesdash CRM and Refract in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesdash CRM or Refract?
      Refract edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Salesdash CRM and Refract offer a free trial?
      Neither Salesdash CRM nor Refract currently lists a free trial.
      What is the starting price of Salesdash CRM vs Refract?
      Salesdash CRM starts at $16 /User/Month. Refract starts at Contact for pricing.
      What are the top alternatives to Salesdash CRM?
      Top alternatives to Salesdash CRM include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.
      What are the top alternatives to Refract?
      Top alternatives to Refract include q&ai Technologies, RepsMate, VoiceLab, Convlo, Chorus.