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Rocket.Chat Comparison

Last updated:

Rocket.Chat

4.3(382 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…

Rocket.Chat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Rocket.Chat - Business Instant Messaging Software
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Biggest differences

Start here before you go deeper into features.

Rocket.Chat

Best for

Large Enterprises, Medium Business, Small Business

Description

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat

Entry Level Pricing

  • Starts from $2 , Billed Yearly

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews

4.25

(382)
Get pricing help

Software Demo

Demo

No software demo available

has not given any software demo yet

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Step 1 of 4

How big is your team?

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Trusted by teams at

Features

Total Features

8 Features

Unique Features

No unique features

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Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

    Starting From

    • $2 , Billed Yearly

    Pricing Plans

    • Community (Self-Managed)

      • Recommended 1k Users

      • Unlimited Message History

      • 10.000 Monthly Push Notifications

      Show more +

    • Pro (Self-Managed)

      • Includes features of Community plan, plus

      • Unlimited Users

      • Social Network Login

      Show more +

    • Enterprise (Self-Managed)

      • Includes features of Pro plan, plus

      • High Scalability

      • Message Audit Panel / Audit Logs

      Show more +

    • Browse all pricing plans

    Pricing Page

    Rocket.Chat pricing

    Other Details

    Organization Types supported

    • Large Enterprises
    • Freelancers
    • Small Business
    • Medium Business
    • Individuals

    Platforms Supported

    • Installed - Windows
    • Browser Based (Cloud)
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    • Mobile - Windows
    • Browser Based (Cloud)

    Modes of support

    • 24/7 (Live rep)
    • Business Hours
    • Online

    API Support

    • Available
    Get help choosing

    Security & Compliance

    Certifications, data handling, and security controls for IT and compliance evaluators.

    SOC 2

    ✓ Yes

    HIPAA

    ✗ No

    GDPR

    ✓ Yes

    Single Sign-On (SSO)

    ✓ Yes

    Multi-Factor Auth (MFA)

    ✓ Yes

    Audit Logs

    ✓ Yes

    Data Residency

    🌐 Global

    User Reviews & Rating Comparison

    User Ratings

    Rating Distribution

    210

    125

    45

    0

    1

    Spotsaas Editor’s POV generated by AI

    Buyer sentiment

    Buyer sentiment is positive across 381 reviews, with strong overall satisfaction.

    What buyers like

    • Enterprise-level collaboration
    • Private messaging features
    • Persistent chat rooms

    Common complaints

    • May require technical setup
    • Limited customization options
    • Performance can vary

    Pros and Cons

    • Strong focus on privacy and security

    • Flexible for large organizations

    • No client installation simplifies access

    • May require IT support for setup

    • Limited customization for user experience

    Positive Reviews

    No reviews available for the product

    List of Customers

    Customers

    The World Bank

    The World Bank

    Albourne

    Albourne

    Illumination MacGuff

    Illumination MacGuff

    Media and Screenshots

    Screenshots

    Rocket.Chat Demo

    2 Screenshots

    No screenshots available.

    Videos

    video-0

    4 Videos

    No videos available.

    Alternatives

    Alternatives

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    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].