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Reviewshake vs SmartSurvey Comparison

Last updated:

Reviewshake

Starting at $39 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Reviewshake is a online feedback software. It helps to convert the website visitors into valuable customer feedback on any business, website or app. Increase sales, increase customer care level and earn their trust by pu…

SmartSurvey

5.0(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…

SmartSurvey leads on user satisfaction with a 5.0-star rating across 10 reviews.

Spotsaas Analysis

ReviewshakeSmartSurvey

The core difference is that Reviewshake is a more general platform without specified target users or features, while SmartSurvey is tailored for small to medium businesses seeking robust customer feedback tools. Ideal buyers for Reviewshake may be companies looking for a flexible review management solution, whereas SmartSurvey is best suited for businesses that need comprehensive survey capabilities.

- General review management platform - Pricing starts at $39 - No specified company size or target user - Lacks detailed feature descriptions - Suitable for various industries - Focuses on gathering customer reviews

- Best for small to medium businesses - Offers unlimited survey pages and questionnaires - Includes advanced statistical analysis tools - Provides real-time result visualization - Ideal for customer feedback collection - No listed price available

Reviewshake vs SmartSurvey — at a glance

FeatureReviewshakeSmartSurvey
Rating—5.0 / 5
Reviews—10
Starting price$39 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
Certifications—GDPR
Data residencyUSUS

Key differences between Reviewshake and SmartSurvey

  • Pricing: Reviewshake starts at $39 /Month. SmartSurvey pricing is not publicly listed.
  • Deployment: Reviewshake supports SaaS/Web/Cloud; SmartSurvey supports SaaS/Web/Cloud.

Reviewshake vs SmartSurvey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Reviewshake - Survey/ User Feedback Software
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SmartSurvey - Survey/ User Feedback Software
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Reviewshake vs SmartSurvey: Biggest differences

Start here before you go deeper into features.

Reviewshake

Best for

Large Enterprises, Medium Business, Small Business

SmartSurvey

Best for small to medium businesses needing easy, advanced customer feedback surveys.

Choose if
  • You require unlimited survey pages and questionnaires without restrictions.
  • You want built-in advanced statistical analysis and real-time result visualization.
  • You need automated, immediate surveys triggered by website visitor actions.
Consider alternatives if
  • Your organization needs highly customized or complex survey workflows.
  • You require deep CRM or ERP integrations for seamless data flow.

Reviewshake typically suits Large Enterprises and Medium Business. SmartSurvey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Reviewshake is a online feedback software. It helps to convert the website visitors into valuable customer feedback on any business, website or app. Increase sales, increase customer care ... Read More about Reviewshake

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey

Entry Level Pricing

  • Starts from $39
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

7.6/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

—
Small BusinessMedium Business
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Software Demo

Demo

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How do Reviewshake and SmartSurvey Compare on Features?

Total Features

4 Features

16 Features

Unique Features

No unique features

No unique features

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Compare Reviewshake and SmartSurvey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $39
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Reviewshake pricing
      SmartSurvey pricing

      Reviewshake vs SmartSurvey: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Reviewshake vs SmartSurvey Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      —
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Reviewshake User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      10

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Website visitor feedback
      • Increases customer trust
      • Surveys and quizzes

      Common complaints

      • Limited customization options
      • Basic analytics features
      • No mobile app

      Buyer sentiment

      Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options.

      What buyers like

      • Ease of use
      • Advanced analytics
      • Real-time reporting

      Common complaints

      • Pricing transparency
      • Integration limitations

      Pros and Cons

      • Encourages customer trust through feedback.

      • Simple interface for easy survey creation.

      • Helps boost sales through user insights.

      • Customization options are limited.

      • Analytics features are basic.

      • Unlimited survey pages and questionnaires

      • Advanced statistical analysis capabilities

      • Real-time chart display of survey results

      • Pricing details not publicly available, requiring sales contact

      • Potential limitations for enterprise-level customization

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Reviewshake or SmartSurvey? Tell buyers what actually differs.

      Reviewshake and SmartSurvey Customers

      Customers

      No Customers information available.

      NHS

      NHS

      IBM

      IBM

      Vodafone

      Vodafone

      Media and Screenshots

      Screenshots

      Reviewshake Screenshot

      5 Screenshots

      SmartSurvey screenshot

      7 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Reviewshake and SmartSurvey in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Reviewshake or SmartSurvey?
      SmartSurvey edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Reviewshake and SmartSurvey offer a free trial?
      Yes, both Reviewshake and SmartSurvey offer a free trial.
      What is the starting price of Reviewshake vs SmartSurvey?
      Reviewshake starts at $39 /Month. SmartSurvey starts at Contact for pricing.
      What are the top alternatives to Reviewshake?
      Top alternatives to Reviewshake include SightMill, QuestionScout, SurveyRock, KwikSurveys, Qzzr.
      What are the top alternatives to SmartSurvey?
      Top alternatives to SmartSurvey include Enalyzer, Spark Chart, Survmetrics, BlockSurvey, CheckMarket.