Reviewshake vs SmartSurvey Comparison
Reviewshake
Starting at $39 /Month
- Free Trial
- Large Enterprises
- Medium Business
Reviewshake is a online feedback software. It helps to convert the website visitors into valuable customer feedback on any business, website or app. Increase sales, increase customer care level and earn their trust by pu…
SmartSurvey
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…
SmartSurvey leads on user satisfaction with a 4.5-star rating across 187 reviews.
SpotSaaS Analysis
ReviewshakeSmartSurvey
The core difference is that Reviewshake is a more general platform without specified target users or features, while SmartSurvey is tailored for small to medium businesses seeking robust customer feedback tools. Ideal buyers for Reviewshake may be companies looking for a flexible review management solution, whereas SmartSurvey is best suited for businesses that need comprehensive survey capabilities.
- General review management platform - Pricing starts at $39 - No specified company size or target user - Lacks detailed feature descriptions - Suitable for various industries - Focuses on gathering customer reviews
- Best for small to medium businesses - Offers unlimited survey pages and questionnaires - Includes advanced statistical analysis tools - Provides real-time result visualization - Ideal for customer feedback collection - No listed price available
Reviewshake vs SmartSurvey — at a glance
| Feature | Reviewshake | SmartSurvey |
|---|---|---|
| Rating | — | 4.5 / 5 |
| Reviews | — | 187 |
| Starting price | $39 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | GDPR |
| Data residency | US | US |
Key differences between Reviewshake and SmartSurvey
- Pricing: Reviewshake starts at $39 /Month. SmartSurvey pricing is not publicly listed.
- Deployment: Reviewshake supports SaaS/Web/Cloud; SmartSurvey supports SaaS/Web/Cloud.
Reviewshake vs SmartSurvey — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for small to medium businesses needing easy, advanced customer feedback surveys.
- You require unlimited survey pages and questionnaires without restrictions.
- You want built-in advanced statistical analysis and real-time result visualization.
- You need automated, immediate surveys triggered by website visitor actions.
- Your organization needs highly customized or complex survey workflows.
- You require deep CRM or ERP integrations for seamless data flow.
Reviewshake typically suits Large Enterprises and Medium Business. SmartSurvey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Reviewshake is a online feedback software. It helps to convert the website visitors into valuable customer feedback on any business, website or app. Increase sales, increase customer care ... Read More about Reviewshake | SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 7.6/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Reviewshake and SmartSurvey Compare on Features?
Total Features | 4 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Reviewshake and SmartSurvey on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Reviewshake User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 4.5 (based on 187 reviews) |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers | No Customers information available. |  NHS  IBM  Vodafone |
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Media and Screenshots
Screenshots |  5 Screenshots |  7 Screenshots |
|---|---|---|
Videos |  1 Videos |  1 Videos |
Top Alternatives to Reviewshake and SmartSurvey in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Reviewshake or SmartSurvey?
- SmartSurvey edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Reviewshake and SmartSurvey offer a free trial?
- Yes, both Reviewshake and SmartSurvey offer a free trial.
- What is the starting price of Reviewshake vs SmartSurvey?
- Reviewshake starts at $39 /Month. SmartSurvey starts at Contact for pricing.
- What are the top alternatives to Reviewshake?
- Top alternatives to Reviewshake include SurveyMonkey, SurveySparrow, Alchemer, Cognito Forms, Review Tool.
- What are the top alternatives to SmartSurvey?
- Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.