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Retrace vs Zenoss vs Icinga Comparison

Last updated:

Retrace

4.1(58 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Medium Business

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with APM tools, and goal has been to…

Zenoss

3.9(42 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability capabilities, Zenoss enables businesses…

Icinga

4.4(26 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages of a traditional monitoring too…

Retrace leads on user satisfaction with a 4.1-star rating across 58 reviews.

Retrace vs Zenoss vs Icinga — at a glance

FeatureRetraceZenossIcinga
Rating4.1 / 53.9 / 54.4 / 5
Reviews584226
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours24/7 (Live rep), Business Hours, OnlineBusiness Hours
CertificationsSOC 2, GDPRGDPR
Data residencyUSGlobalGlobal

Key differences between Retrace and Zenoss

  • Free trial: Retrace offers a free trial; Zenoss does not.
  • Target audience: Retrace is built for Individuals and Medium Business, while Zenoss targets Large Enterprises and Medium Business.
  • User satisfaction: Retrace scores higher with a 4.1-star average.
  • Deployment: Retrace supports SaaS/Web/Cloud; Zenoss supports SaaS/Web/Cloud.

Compare Retrace vs Zenoss vs Icinga — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retrace - Application Performance Monitoring (APM) Tools
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Zenoss - Application Performance Monitoring (APM) Tools
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Icinga - Application Performance Monitoring (APM) Tools
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Biggest differences

Start here before you go deeper into features.

Retrace

Best for developer-focused application performance monitoring and troubleshooting.

Choose if
  • You are a small to medium software development or DevOps team focused on app delivery.
  • You need a streamlined, intuitive interface that simplifies identifying and fixing app inefficiencies.
  • You want expert-backed APM functionality that enhances troubleshooting productivity and application optimization.
Consider alternatives if
  • You require broad IT operations monitoring beyond application performance metrics.
  • Your team includes non-technical stakeholders needing simplified dashboards and easy accessibility.

Zenoss

Best for large IT teams needing comprehensive, AI-driven full-stack monitoring.

Choose if
  • You manage complex hybrid IT environments combining data centers and cloud.
  • Your team requires AI-powered automation to reduce manual IT workload.
  • You need deep, contextual insights from normalized and streamed machine data.
Consider alternatives if
  • You are a small organization without dedicated IT expertise.
  • You need a quick, simple setup with minimal training requirements.

Icinga

Best for flexible, customizable IT infrastructure and application monitoring.

Choose if
  • You need a monitoring tool that supports custom plugins for tailored solutions.
  • Your team requires versatile notification options to promptly address issues.
  • You want to combine traditional monitoring with modern IT service management.
Consider alternatives if
  • Your organization needs lightweight monitoring with minimal resource consumption.
  • You prefer out-of-the-box advanced features without complex setup or configuration.

Retrace: Best for developer-focused application performance monitoring and troubleshooting. Zenoss: Best for large IT teams needing comprehensive, AI-driven full-stack monitoring.

Description

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with ... Read More about Retrace

Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability ... Read More about Zenoss

Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages ... Read More about Icinga

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

8.9/10

8.4/10

User Ratings

Based on verified Spotsaas reviews

4.1

(58)

3.9

(42)

4.4

(26)

Best Company Size

Small businessesMedium businesses
51-500 employees500+ employees
200-5000 employeesMedium Business
Get pricing help
Get pricing help
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Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Retrace

No key benefits available yet.

Zenoss

No key benefits available yet.

Icinga

  • Gain comprehensive visibility into your IT infrastructure with Icinga's real-time monitoring and detailed performance analytics, helping you quickly identify and resolve issues before they affect business operations.
  • With its flexible and scalable architecture, Icinga adapts seamlessly to my organization's evolving needs—from small deployments to enterprise-scale monitoring—saving time and resources along the way.
  • Icinga's intuitive dashboards and customizable alerts enable administrators and managers alike to stay informed, empowering smarter decision-making with clear insights right at our fingertips.
Best fit

Best fit

Retrace

No best-fit guidance available yet.

Zenoss

No best-fit guidance available yet.

Icinga

  • 200 - 5000 employees
  • IT Services, SaaS, Fintech, Telecommunications, Consulting
  • System Administrators, Network Engineers, IT Operations Managers, DevOps Engineers, Infrastructure Analysts
Watchouts

Reasons buyers look elsewhere

Retrace

No alternatives guidance available yet.

Zenoss

No alternatives guidance available yet.

Icinga

  • Users might seek alternatives if they prefer simpler setup and configuration, as Icinga can be complex and require significant technical expertise for initial implementation.
  • Organizations looking for more intuitive user interfaces or visually richer dashboards may explore alternatives offering enhanced visualization and ease-of-use features.
  • Companies requiring extensive built-in integrations with cloud platforms or modern DevOps tools might consider other solutions that offer broader native integration capabilities.

Software Demo

Demo

No software demo available

Icinga has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Retrace, Zenoss and Icinga Compare on Features?

Total Features

9 Features

9 Features

9 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Retrace, Zenoss and Icinga on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Retrace pricing
        Zenoss pricing
        Icinga pricing

        Other Details

        Organization Types supported

        • Individuals
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises
        • Individuals
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises
        • Individuals
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global
        🌐 Global

        Retrace vs Zenoss User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        35

        20

        3

        0

        0

        7

        12

        2

        1

        0

        10

        7

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate Retrace’s expert-backed, streamlined approach to application performance monitoring but note a learning curve and limited scope beyond developer teams.

        What buyers like

        • Ease of troubleshooting
        • Reliability of monitoring
        • Intuitive user interface

        Common complaints

        • Limited feature breadth
        • Initial learning curve

        Buyer sentiment

        Buyers appreciate Zenoss for its powerful AIOps-driven monitoring and comprehensive infrastructure visibility but note its complexity and steep learning curve.

        What buyers like

        • AI-driven automation
        • Comprehensive full-stack monitoring
        • Integration flexibility

        Common complaints

        • Complex setup process
        • Steep learning curve for smaller teams

        Buyer sentiment

        Users appreciate Icinga's flexibility, comprehensive monitoring capabilities, and customizable alerts, though some find setup and resource demands challenging.

        What buyers like

        • Flexibility and customizability
        • Notification options
        • User-friendly web interface

        Common complaints

        • Resource intensity
        • Complex setup process

        Pros and Cons

        • Streamlines troubleshooting and optimization to enhance productivity

        • Expert-backed and reliable APM functionality

        • Intuitive interface that removes obstacles to improving application delivery

        • Narrow focus on APM limits broader IT operations capabilities

        • Primarily designed for developers, limiting accessibility for other teams

        • Seamless integration with both traditional data centers and cloud-native environments

        • AI-driven operations (AIOps) automate decision-making and reduce IT workload

        • Full-stack monitoring provides comprehensive visibility across IT infrastructure

        • Setup can be time-consuming, especially for legacy system migrations

        • Complexity may overwhelm smaller organizations without specialized expertise

        • Combines traditional monitoring with modern technologies to improve IT service management

        • Versatile notification options for prompt issue alerts

        • Supports custom plugins for tailored monitoring solutions

        • Can be resource-intensive, potentially impacting system performance

        • Advanced features may require additional tools or complex configurations

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Atos

        Atos

        VMware

        VMware

        Cognizant

        Cognizant

        No Customers information available.

        Media and Screenshots

        Screenshots

        Combining your logs with lightweight code profiling

        5 Screenshots

        Impact Dashboard

        4 Screenshots

        Dashboard

        4 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        4 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Retrace or Zenoss?
        Retrace edges out the other on user ratings (4.1 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Retrace and Zenoss offer a free trial?
        Retrace offers a free trial. Zenoss does not.
        What is the starting price of Retrace vs Zenoss?
        Retrace starts at Contact for pricing. Zenoss starts at Contact for pricing.
        What are the top alternatives to Retrace?
        Top alternatives to Retrace include AppLink.io, AppDoctor, Scout APM, Datadog APM, AppDynamics.
        What are the top alternatives to Zenoss?
        Top alternatives to Zenoss include ManageEngine Applications Manager, Scout APM, Datadog APM, AppDynamics, Dynatrace.

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