Retrace vs New Relic APM vs Instana Comparison
Retrace
Starting at Contact for pricing
- Free Trial
- Individuals
- Medium Business
Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with APM tools, and goal has been to…
New Relic APM
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…
Instana
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Instana is a cross-platform application performance management solution that enables users to monitor their containers and applications in production. Instana combines visibility into the performance of the entire stack,…
New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.
Retrace vs New Relic APM vs Instana — at a glance
| Feature | Retrace | New Relic APM | Instana |
|---|---|---|---|
| Rating | 4.1 / 5 | 4.5 / 5 | 4.6 / 5 |
| Reviews | 58 | 382 | 115 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Individuals, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Application Performance Monitoring (APM) Tools | Application Performance Monitoring (APM) Tools | Application Performance Monitoring (APM) Tools |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | Available | Available |
| Support modes | Business Hours | 24/7 (Live rep) | Online |
| Certifications | SOC 2, GDPR | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, GDPR, ISO 27001 |
| Data residency | US | Global | Global |
Key differences between Retrace and New Relic APM
- Target audience: Retrace is built for Individuals and Medium Business, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: New Relic APM scores higher with a 4.5-star average.
- Deployment: Retrace supports SaaS/Web/Cloud; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Retrace vs New Relic APM vs Instana — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for developer-focused application performance monitoring and troubleshooting.
- You are a small to medium software development or DevOps team focused on app delivery.
- You need a streamlined, intuitive interface that simplifies identifying and fixing app inefficiencies.
- You want expert-backed APM functionality that enhances troubleshooting productivity and application optimization.
- You require broad IT operations monitoring beyond application performance metrics.
- Your team includes non-technical stakeholders needing simplified dashboards and easy accessibility.
Best for detailed Java application performance monitoring in enterprise environments.
- You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
- Your organization requires flexible deployment across cloud and on-premises setups.
- You have experienced DevOps or IT teams managing complex enterprise applications.
- You are a startup or small team with limited budget for monitoring tools.
- Your team lacks experience in setting up and configuring application monitoring.
Best for real-time, AI-driven monitoring of complex containerized applications.
- You need comprehensive visibility across entire application stacks including containers.
- Your team consists of DevOps, SREs, or application developers managing medium-sized businesses.
- You require proactive anomaly detection with AI-driven actionable insights.
- You represent a small business with simple environments needing lightweight APM.
- You want transparent, straightforward pricing without engaging sales.
Retrace: Best for developer-focused application performance monitoring and troubleshooting. New Relic APM: Best for detailed Java application performance monitoring in enterprise environments.
Description | Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with ... Read More about Retrace | New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM | Instana is a cross-platform application performance management solution that enables users to monitor their containers and applications in production. Instana combines visibility into the ... Read More about Instana |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.3/10 | 9.8/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small businessesMedium businesses | 51-500 employees500+ employees | 200-5000 employeesMedium Business |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
No key benefits available yet.
- Instana delivers real-time visibility into your applications, helping you quickly pinpoint issues before they impact your customers, ensuring smoother operations and improved user experiences.
- With automatic discovery and monitoring of all application components, you'll spend less time configuring tools and more time optimizing your services.
- Instana's AI-driven analytics proactively identifies anomalies and provides actionable insights, empowering your team to confidently address potential problems before they escalate.
Best fit
No best-fit guidance available yet.
No best-fit guidance available yet.
- 200 - 5000 employees
- SaaS, Fintech, Martech, E-commerce, IT Services, Consulting
- DevOps Engineers, Site Reliability Engineers (SREs), Application Developers, IT Operations Managers, Cloud Architects, Software Engineering Managers
Reasons buyers look elsewhere
No alternatives guidance available yet.
No alternatives guidance available yet.
- Users might seek alternatives if Instana's pricing structure becomes challenging, especially for smaller organizations needing cost-effective monitoring solutions with flexible pricing models.
- Companies requiring specific integrations or compatibility with unique technologies not fully supported by Instana may explore alternative monitoring tools offering broader integration capabilities.
- Businesses looking for simpler, more intuitive user interfaces or easier onboarding experiences might prefer alternative solutions designed for quicker adoption and minimal training.
Software Demo
Demo |
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How do Retrace, New Relic APM and Instana Compare on Features?
Total Features | 9 Features | 12 Features | 6 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Retrace, New Relic APM and Instana on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | ![]() | ![]() | Pricing information not available |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | ✓ Yes |
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HIPAA | — | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global | 🌐 Global |
Retrace vs New Relic APM User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Retrace’s expert-backed, streamlined approach to application performance monitoring but note a learning curve and limited scope beyond developer teams. What buyers like
Common complaints
| Buyer sentiment Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks. What buyers like
Common complaints
| Buyer sentiment Users highly value Instana's real-time, comprehensive monitoring and advanced analytics but note setup complexity and pricing opacity as drawbacks. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. | ![]() Clearscore iOffice |
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Media and Screenshots
Screenshots | 5 Screenshots | ![]() 8 Screenshots | ![]() 3 Screenshots |
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Videos | ![]() 4 Videos | ![]() 1 Videos | ![]() 2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Retrace or New Relic APM?
- New Relic APM edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Retrace and New Relic APM offer a free trial?
- Yes, both Retrace and New Relic APM offer a free trial.
- What is the starting price of Retrace vs New Relic APM?
- Retrace starts at Contact for pricing. New Relic APM starts at Contact for pricing.
- What are the top alternatives to Retrace?
- Top alternatives to Retrace include AppLink.io, AppDoctor, Scout APM, Datadog APM, AppDynamics.
- What are the top alternatives to New Relic APM?
- Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.















