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Retrace vs Datadog APM vs eG Enterprise Comparison

Last updated:

Retrace

4.1(58 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Medium Business

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with APM tools, and goal has been to…

Datadog APM

4.0(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Datadog APM provides team with visibility into the health and performance of applications across multiple clouds and on-premises environments. Datadog APM helps business get faster visibility into new application availab…

eG Enterprise

4.8(7 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

eG Enterprise is an innovative enterprise application performance monitoring (APM) software solution for the web or SOA enterprise. eG Enterprise monitors Java™, .NET, and SAP applications from a single interface providi…

Retrace leads on user satisfaction with a 4.1-star rating across 58 reviews.

Retrace vs Datadog APM vs eG Enterprise — at a glance

FeatureRetraceDatadog APMeG Enterprise
Rating4.1 / 54.0 / 54.8 / 5
Reviews583827
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes Yes Yes
Free version No No No
Best forIndividuals, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness HoursBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobalGlobal

Key differences between Retrace and Datadog APM

  • Target audience: Retrace is built for Individuals and Medium Business, while Datadog APM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Retrace scores higher with a 4.1-star average.
  • Deployment: Retrace supports SaaS/Web/Cloud; Datadog APM supports SaaS/Web/Cloud.

Compare Retrace vs Datadog APM vs eG Enterprise — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retrace - Application Performance Monitoring (APM) Tools
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Datadog APM - Application Performance Monitoring (APM) Tools
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eG Enterprise - Application Performance Monitoring (APM) Tools
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Biggest differences

Start here before you go deeper into features.

Retrace

Best for developer-focused application performance monitoring and troubleshooting.

Choose if
  • You are a small to medium software development or DevOps team focused on app delivery.
  • You need a streamlined, intuitive interface that simplifies identifying and fixing app inefficiencies.
  • You want expert-backed APM functionality that enhances troubleshooting productivity and application optimization.
Consider alternatives if
  • You require broad IT operations monitoring beyond application performance metrics.
  • Your team includes non-technical stakeholders needing simplified dashboards and easy accessibility.

Datadog APM

Best for deep, real-time monitoring of complex multi-cloud applications.

Choose if
  • You need powerful end-to-end tracing and root cause analysis dashboards.
  • Your team requires real-time alerts to respond immediately to issues.
  • You operate complex distributed systems across cloud and on-premises environments.
Consider alternatives if
  • You are a small business with limited budget due to high pricing.
  • Your team lacks capacity to manage complex configurations and data filtering.

eG Enterprise

Best for real-time, customizable monitoring of Java™, .NET, and SAP applications.

Choose if
  • You need unified monitoring across Java™, .NET, and SAP from a single interface.
  • Your IT environment requires highly customizable, detailed transaction-level performance insights.
  • Your team includes IT Operations, System Administrators, or DevOps managing medium-sized enterprises.
Consider alternatives if
  • You are a startup or have a very small IT team with limited budget.
  • Your monitoring needs are simple and do not require deep transaction-level analytics.

Retrace: Best for developer-focused application performance monitoring and troubleshooting. Datadog APM: Best for deep, real-time monitoring of complex multi-cloud applications.

Description

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with ... Read More about Retrace

Datadog APM provides team with visibility into the health and performance of applications across multiple clouds and on-premises environments. Datadog APM helps business get faster ... Read More about Datadog APM

eG Enterprise is an innovative enterprise application performance monitoring (APM) software solution for the web or SOA enterprise. eG Enterprise monitors Java™, .NET, and SAP applications ... Read More about eG Enterprise

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

What's this? ↗

8.3/10

9.8/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

4.1

(58)

4.8

(7)

Best Company Size

Small businessesMedium businesses
200-5000 employeesLarge Enterprises
500-10,000 employeesMedium Business
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Retrace

No key benefits available yet.

Datadog APM

  • Datadog APM gives our team clear, actionable insights into application performance, helping us pinpoint bottlenecks and resolve issues faster—so we're always ahead of the curve.
  • With powerful end-to-end tracing and intuitive dashboards, Datadog simplifies complex performance data, enabling administrators to identify root causes of problems quickly and accurately.
  • As an analyst, I appreciate how seamlessly Datadog integrates with our existing infrastructure. It reduces setup time significantly and allows us to monitor everything from one centralized place.

eG Enterprise

  • Gain complete visibility into your IT infrastructure and applications—eG Enterprise proactively identifies performance bottlenecks, allowing your team to resolve issues before users even notice.
  • Simplify monitoring tasks and reduce troubleshooting time significantly, empowering administrators to quickly pinpoint the root cause and keep systems running smoothly.
  • With eG Enterprise's intuitive dashboards and real-time analytics, executives gain valuable insights, enabling informed decisions that boost productivity and optimize resource investments.
Best fit

Best fit

Retrace

No best-fit guidance available yet.

Datadog APM

  • 200 - 5000 employees
  • SaaS, Fintech, Martech, Revtech, E-commerce, Gaming, Healthcare, Media and Entertainment, Consulting
  • DevOps Engineers, Application Developers, Software Engineers, IT Operations Managers, Site Reliability Engineers (SREs), Technical Leads, Application Performance Analysts

eG Enterprise

  • 500 - 10,000 employees
  • Financial Services, Healthcare, Telecommunications, SaaS, IT Consulting, Managed Service Providers (MSPs), Government, Education
  • IT Operations Managers, System Administrators, Network Engineers, Application Support Specialists, DevOps Engineers, Infrastructure Architects, CIOs, CTOs
Watchouts

Reasons buyers look elsewhere

Retrace

No alternatives guidance available yet.

Datadog APM

  • Users may seek alternatives if Datadog APM's pricing becomes prohibitive, especially for smaller teams or startups needing cost-effective solutions with clearer pricing structures.
  • Organizations requiring deeper customization and flexibility in monitoring configurations might find Datadog APM restrictive and prefer more adaptable platforms.
  • Teams already invested in specific technology ecosystems (e.g., Microsoft Azure, AWS) may opt for native monitoring tools to ensure seamless integration and simplified management.

eG Enterprise

  • Users might seek alternatives if eG Enterprise's pricing structure exceeds budget constraints, prompting a search for cost-effective solutions with similar monitoring capabilities.
  • Organizations may consider alternatives if they require deeper integration with existing tools or platforms that eG Enterprise does not fully support or integrate efficiently.
  • Companies needing a simpler user interface or less complex setup could opt for solutions offering streamlined deployment and easier management compared to eG Enterprise.

Software Demo

Demo

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How do Retrace, Datadog APM and eG Enterprise Compare on Features?

Total Features

9 Features

9 Features

11 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Retrace, Datadog APM and eG Enterprise on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Individuals
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Individuals
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Available
  • Available
Get help choosing
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes
✓ Yes

HIPAA

✓ Yes

GDPR

✓ Yes
✓ Yes

ISO 27001

✗ No
✓ Yes

Single Sign-On (SSO)

✓ Yes
✓ Yes

Multi-Factor Auth (MFA)

✓ Yes
✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes
✓ Yes

Data Residency

🇺🇸 US
🌐 Global
🌐 Global

Retrace vs Datadog APM User Reviews & Rating Comparison

User Ratings

Rating Distribution

35

20

3

0

0

77

62

5

3

6

4

0

0

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users appreciate Retrace’s expert-backed, streamlined approach to application performance monitoring but note a learning curve and limited scope beyond developer teams.

What buyers like

  • Ease of troubleshooting
  • Reliability of monitoring
  • Intuitive user interface

Common complaints

  • Limited feature breadth
  • Initial learning curve

Buyer sentiment

Users appreciate Datadog APM's powerful monitoring and alerting capabilities but note challenges with pricing and complexity for smaller teams.

What buyers like

  • Ease of troubleshooting
  • Real-time alerting
  • Integration with existing systems

Common complaints

  • Complexity and learning curve
  • Pricing and cost scalability

Buyer sentiment

Buyers appreciate eG Enterprise's comprehensive real-time monitoring and customization capabilities but note challenges with setup complexity and pricing for smaller businesses.

What buyers like

  • Ease of use through a single monitoring interface
  • Real-time actionable insights
  • Customizable monitoring tailored to environment

Common complaints

  • Complex setup and configuration
  • Pricing not suitable for smaller companies

Pros and Cons

  • Streamlines troubleshooting and optimization to enhance productivity

  • Expert-backed and reliable APM functionality

  • Intuitive interface that removes obstacles to improving application delivery

  • Narrow focus on APM limits broader IT operations capabilities

  • Primarily designed for developers, limiting accessibility for other teams

  • Powerful end-to-end tracing and intuitive dashboards for root cause analysis

  • Real-time alerts enabling immediate response to issues

  • Proactive monitoring of complex distributed systems to prevent downtime

  • High volume of data can overwhelm teams lacking proper filtering

  • Pricing can be expensive and scale quickly with usage

  • Single interface monitoring for Java™, .NET, and SAP applications simplifies management

  • Real-time monitoring provides actionable insights instantly

  • Highly customizable monitoring tailored to specific IT environments and custom applications

  • Pricing structure may be a barrier for smaller companies

  • Extensive features can introduce overhead for smaller-scale businesses

Positive Reviews

No reviews available for the product

No reviews available for the product

No reviews available for the product

Negative Reviews

No reviews available for the product

No reviews available for the product

No reviews available for the product

List of Customers

Customers

No Customers information available.

Samsung

Samsung

Comcast

Comcast

nginx

nginx

No Customers information available.

Media and Screenshots

Screenshots

Combining your logs with lightweight code profiling

5 Screenshots

Datadog APM screenshot

3 Screenshots

No screenshots available.

Videos

video-0

4 Videos

video-0

1 Videos

video-0

3 Videos

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Retrace or Datadog APM?
Retrace edges out the other on user ratings (4.1 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Retrace and Datadog APM offer a free trial?
Yes, both Retrace and Datadog APM offer a free trial.
What is the starting price of Retrace vs Datadog APM?
Retrace starts at Contact for pricing. Datadog APM starts at Contact for pricing.
What are the top alternatives to Retrace?
Top alternatives to Retrace include AppLink.io, AppDoctor, Scout APM, Datadog APM, AppDynamics.
What are the top alternatives to Datadog APM?
Top alternatives to Datadog APM include Retrace, Scout APM, New Relic APM, Nastel AutoPilot, AppDynamics.

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