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Retainful vs SMTP vs Moosend Comparison

Last updated:

Retainful

5.0(2 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Welcome to Retainful: an eCommerce tool designed to help online stores succeed since 2018. Our automated email marketing solutions enable store owners to recover abandoned carts, reduce customer attrition and grow repeat…

SMTP

4.3(11 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

SMTP was built to solve the challenges of sending email from devices behind restrictive firewalls or communicating directly with a server over SMTP. It features multiple design elements and components that have been opti…

Moosend

4.3(416 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly training, Moosend makes it easy to cr…

Retainful leads on user satisfaction with a 5.0-star rating across 2 reviews.

Retainful vs SMTP vs Moosend — at a glance

FeatureRetainfulSMTPMoosend
Rating5.0 / 54.3 / 54.3 / 5
Reviews211416
Starting price$19 /MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small Business
CategoryEmail Marketing SoftwareTransactional Email SoftwareEmail Marketing Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
API—AvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
Certifications——GDPR
Data residencyUSUSUS

Key differences between Retainful and SMTP

  • Pricing: Retainful starts at $19 /Month. SMTP pricing is not publicly listed.
  • Free trial: Retainful offers a free trial; SMTP does not.
  • Target audience: Retainful is built for Large Enterprises and Medium Business, while SMTP targets Individuals and Freelancers / Consultants.
  • User satisfaction: Retainful scores higher with a 5.0-star average.
  • Deployment: Retainful supports SaaS/Web/Cloud; SMTP supports SaaS/Web/Cloud.

Compare Retainful vs SMTP vs Moosend — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retainful - Email Marketing Software
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Retainful, SMTP vs Moosend: Biggest differences

Start here before you go deeper into features.

Retainful

Best for

Large Enterprises, Medium Business, Small Business

SMTP

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Moosend

Best for

Large Enterprises, Medium Business, Small Business

Retainful typically suits Large Enterprises and Medium Business. SMTP tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Welcome to Retainful: an eCommerce tool designed to help online stores succeed since 2018. Our automated email marketing solutions enable store owners to recover abandoned carts, reduce ... Read More about Retainful

SMTP was built to solve the challenges of sending email from devices behind restrictive firewalls or communicating directly with a server over SMTP. It features multiple design elements and ... Read More about SMTP

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly ... Read More about Moosend

Entry Level Pricing

  • Starts from $19
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.3/10

7.2/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.32

(11)

Best Company Size

—
50 to 500 employees
1 to 500 employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

SMTP

  • Reliable Email Delivery: With SMTP, your emails reach their intended recipients consistently. Businesses benefit from reduced bounce rates and improved communication efficiency.
  • Scalability: Whether you're sending a few emails or millions, SMTP scales easily to meet your growing needs. This flexibility helps companies expand their outreach without hitting technical limits.
  • Security Features: SMTP protocols improve the security of your email communications. Use its built-in encryption methods to protect sensitive information and build stakeholder trust.

Moosend

  • Email Marketing: Moosend is an intuitive platform that lets teams create, automate, and analyze email campaigns, keeping you connected with your audience without unnecessary complexity.
  • Advanced Automation Features: The reliable automation capabilities let you trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.
  • Real-Time Analytics: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.
Best fit

Best fit

SMTP

  • 50 to 500 employees
  • Martech, Fintech, SaaS, E-commerce, and Digital Marketing
  • Marketing Managers, IT Administrators, Email Marketing Specialists, Sales Executives, and Customer Success Managers

Moosend

  • 1 to 500 employees
  • Martech, SaaS, E-commerce, Digital Marketing, and Nonprofit sectors
  • Marketing Managers, E-commerce Managers, Digital Marketers, Content Creators, and Marketing Automation Specialists
Watchouts

Reasons buyers look elsewhere

SMTP

  • Users may seek alternatives to SMTP due to deliverability issues, as emails can often be marked as spam or face filtering challenges, impacting communication effectiveness and business operations.
  • Security concerns are a common reason for exploring alternatives; SMTP lacks advanced encryption and authentication measures, making it vulnerable to interception and unauthorized access.
  • The increasing need for real-time communication drives users towards alternatives that offer instant messaging or collaboration features, which are not supported by traditional SMTP protocols.

Moosend

  • Lacks advanced automation workflows — teams needing complex multi-step sequences often switch to HubSpot or ActiveCampaign
  • Price-sensitive buyers find cheaper alternatives like Mailchimp or Klaviyo that cover basic email marketing at half the cost
  • Limited onboarding and support — companies wanting hands-on training or dedicated account management choose platforms with stronger customer success teams

Software Demo

Demo

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How do Retainful, SMTP and Moosend Compare on Features?

Total Features

15 Features

5 Features

22 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Retainful, SMTP and Moosend on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19
        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Retainful pricing
        SMTP pricingMoosend pricing

        Retainful, SMTP vs Moosend: Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing

        Retainful, SMTP vs Moosend Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        —

        GDPR

        —
        —

        Data Encryption

        —
        —

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Retainful vs SMTP User Reviews & Rating Comparison

        User Ratings

        4.3

        (based on 416 reviews)

        Rating Distribution

        2

        0

        0

        0

        0

        7

        3

        0

        0

        1

        0

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

        What buyers like

        • Automated email marketing
        • Cart recovery features
        • Easy integration

        Common complaints

        • Limited to eCommerce
        • May require technical setup
        • Not suitable for non-eCommerce businesses

        Buyer sentiment

        Buyer sentiment is positive across 11 reviews, with strong overall satisfaction.

        What buyers like

        • Reliable service with good deliverability and tracking, ensuring email marketing success.
        • Fast and helpful customer service that resolves issues and improves results promptly.
        • Easy to use and set up, providing analytics for list management.

        Common complaints

        • Long wait times for overseas customer support.
        • Pricing may be less competitive compared to other options in the market.
        • Some challenges with integration and setup for newcomers.

        Buyer sentiment

        Buyer sentiment is positive across 416 reviews, with strong overall satisfaction.

        What buyers like

        • Affordable pricing
        • User-friendly interface
        • Strong feature set

        Common complaints

        • Limited advanced features
        • Basic templates
        • No SMS marketing

        Pros and Cons

        • Automated features save time and increase efficiency.

        • Cart recovery significantly boosts sales opportunities.

        • User-friendly interface simplifies email creation.

        • Limited to eCommerce applications.

        • Technical setup may be necessary for full functionality.

        • Reliable service with good deliverability and tracking, ensuring email marketing success.

        • Fast and helpful customer service that resolves issues and improves results promptly.

        • Easy to use and set up, providing analytics for list management.

        • Long wait times for overseas customer support.

        • Pricing may be less competitive compared to other options in the market.

        • **Streamlined Email Marketing**: With Moosend, I’ve discovered an intuitive platform that allows teams to effortlessly create, automate, and analyze email campaigns, ensuring you stay connected with your audience without the hassle.

        • **Advanced Automation Features**: The robust automation capabilities empower you to trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.

        • **Real-Time Analytics**: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.

        • Limited advanced features may not satisfy larger businesses.

        • Basic templates may not appeal to all users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Retainful, SMTP, or Moosend? Tell buyers what actually differs.

        Retainful, SMTP and Moosend Customers

        Customers

        GetGo store

        GetGo store

        Creo and Piece

        Creo and Piece

        alo goods

        alo goods

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

        Alternatives to Retainful, SMTP, Moosend

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Retainful or SMTP?
        Retainful edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
        Do Retainful and SMTP offer a free trial?
        Retainful offers a free trial. SMTP does not.
        What is the starting price of Retainful vs SMTP?
        Retainful starts at $19 /Month. SMTP starts at Contact for pricing.
        What are the top alternatives to Retainful?
        Top alternatives to Retainful include Moosend, SMTP, EmailOctopus, Automizy, Mailercloud.
        What are the top alternatives to SMTP?
        Top alternatives to SMTP include Moosend, Kingmailer, Doppler Relay, SocketLabs, GreenArrow Engine.