Retail Pro vs ShopKeep Comparison
Retail Pro
Starting at $119 /Month
- Individuals
- Large Enterprises
Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and printing receipts. The intuitive…
ShopKeep
Starting at Contact for pricing
- Free Trial
- Medium Business
- Small Business
ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and integration with all the products you use…
Retail Pro leads on user satisfaction with a 3.7-star rating across 2,746 reviews.
SpotSaaS Analysis
Retail ProShopKeep
The core difference between Retail Pro and ShopKeep lies in their platform focus, with Retail Pro offering a more comprehensive POS and inventory management solution suitable for various retail environments, while ShopKeep specializes in an easy-to-use iPad POS system tailored for retail and hospitality businesses. Retail Pro is ideal for small to medium retail stores, whereas ShopKeep is best suited for small to mid-sized retail and hospitality businesses looking for a straightforward, cloud-based solution.
- Best for small to medium retail stores - Offers flexible POS and inventory management - Ideal for detailed sales and inventory reporting - User-friendly interface for daily operations - Priced at $119 - Suitable for businesses needing comprehensive management tools
- Best for small to mid-sized retail and hospitality businesses - Focuses on an easy-to-use iPad POS - Cloud-based solution that works out of the box - Supports businesses with up to 200 employees - No listed price - Ideal for retail shops, restaurants, and salons
Retail Pro vs ShopKeep — at a glance
| Feature | Retail Pro | ShopKeep |
|---|---|---|
| Rating | 3.7 / 5 | 3.1 / 5 |
| Reviews | 2,746 | 135 |
| Starting price | $119 /Month | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Medium Business, Small Business |
| Category | Retail Software | Retail Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - iOS |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | — |
| Data residency | US | Global |
Key differences between Retail Pro and ShopKeep
- Pricing: Retail Pro starts at $119 /Month. ShopKeep pricing is not publicly listed.
- Free trial: ShopKeep offers a free trial; Retail Pro does not.
- Target audience: Retail Pro is built for Individuals and Large Enterprises, while ShopKeep targets Medium Business and Small Business.
- User satisfaction: Retail Pro scores higher with a 3.7-star average.
- Deployment: Retail Pro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ShopKeep supports SaaS/Web/Cloud, Mobile - iOS.
Retail Pro vs ShopKeep — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Retail Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for small to medium retail stores needing flexible POS and inventory management.
- You run a small or medium retail store requiring easy daily operations management.
- You need a user-friendly POS system with detailed sales and inventory reporting.
- You want flexible automation and employee privilege controls via an intuitive interface.
- Your business handles very large item catalogs needing fast, high-performance software.
- You require advanced custom order features beyond standard retail POS capabilities.
Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.
- You want a simple, cloud-based iPad POS that works right out of the box.
- Your business is a retail shop, restaurant, or salon with up to 200 employees.
- You need quick setup with reliable performance and useful business analytics.
- You are a large enterprise requiring complex POS customizations and hardware integrations.
- You need consistently responsive customer service and guaranteed hardware compatibility.
Retail Pro: Best for small to medium retail stores needing flexible POS and inventory management. ShopKeep: Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.
Description | Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and ... Read More about Retail Pro | ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More about ShopKeep |
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Spotsaas ScoreWhat's this? ↗ | 9.4/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 1-50 employees51-200 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Retail Pro and ShopKeep Compare on Features?
Total Features | 9 Features | 24 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Retail Pro and ShopKeep on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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Data Residency | 🇺🇸 US | 🌐 Global |
Retail Pro User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Retail Pro’s ease of use and reporting capabilities but express frustration with slow performance and limited advanced features. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the ease of use and business insights but express frustration with inconsistent support and hardware issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  7 Screenshots |  5 Screenshots |
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Videos |  1 Videos |  3 Videos |
Top Alternatives to Retail Pro and ShopKeep in 2026
Alternatives |
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Related Blogs and Articles for Retail Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Retail Pro or ShopKeep?
- Retail Pro edges out the other on user ratings (3.7 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Retail Pro and ShopKeep offer a free trial?
- ShopKeep offers a free trial. Retail Pro does not.
- What is the starting price of Retail Pro vs ShopKeep?
- Retail Pro starts at $119 /Month. ShopKeep starts at Contact for pricing.
- What are the top alternatives to Retail Pro?
- Top alternatives to Retail Pro include iVend Retail, GoFrugal POS Software, LivePOS, Visual Retail Plus, ShopKeep.
- What are the top alternatives to ShopKeep?
- Top alternatives to ShopKeep include SpotOn, LivePOS, Lightspeed eCom, Square Point of Sale, LightSpeed Restaurant.