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ResponseTap vs 800.com Comparison

Last updated:

ResponseTap

4.3(179 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

ResponseTap is an easy-to-install 'call trigger' that instantly pulls phone numbers from website and transfers calls directly to sales reps, lodging locators, event organizers. It lets user easily take phone calls with a…

800.com

4.7(435 reviews)

Starting at $19 /Month

  • Large Enterprises
  • Medium Business

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics…

800.com leads on user satisfaction with a 4.7-star rating across 435 reviews.

ResponseTap vs 800.com — at a glance

FeatureResponseTap800.com
Rating4.3 / 54.7 / 5
Reviews179435
Starting priceContact for pricing$19 /Month
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSUS

Key differences between ResponseTap and 800.com

  • Pricing: 800.com starts at $19 /Month. ResponseTap pricing is not publicly listed.
  • Target audience: ResponseTap is built for Individuals and Large Enterprises, while 800.com targets Large Enterprises and Medium Business.
  • User satisfaction: 800.com scores higher with a 4.7-star average.
  • Deployment: ResponseTap supports SaaS/Web/Cloud; 800.com supports SaaS/Web/Cloud, Mobile - iOS.

ResponseTap vs 800.com — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ResponseTap - Inbound Call Tracking Software
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800.com - Inbound Call Tracking Software
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Biggest differences

Start here before you go deeper into features.

ResponseTap

Best for

Individuals, Large Enterprises, Medium Business

800.com

Best for detailed inbound call tracking with competitive benchmarking analytics.

Choose if
  • You need highly detailed inbound call data for large or mid-sized teams.
  • You want built-in analytics to benchmark call performance against competitors.
  • You require insights into your largest accounts and sales opportunities.
Consider alternatives if
  • You are a freelancer or very small business with minimal call volume.
  • You lack dedicated staff to manage and analyze complex call data setups.

ResponseTap typically suits Individuals and Large Enterprises. 800.com tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ResponseTap is an easy-to-install 'call trigger' that instantly pulls phone numbers from website and transfers calls directly to sales reps, lodging locators, event organizers. It lets user ... Read More about ResponseTap

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed ... Read More about 800.com

Entry Level Pricing

  • Not Available
  • Starts from $19 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

800.com has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare ResponseTap and 800.com on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $19 , Billed Yearly

      Pricing Plans

      • Not Available
      • Personal

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Unlimited

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Pro

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      Pricing Page

      Pricing information not available

      800.com pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ResponseTap User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      62

      25

      1

      0

      0

      296

      43

      10

      1

      6

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 88 reviews, with strong overall satisfaction.

      What buyers like

      • Easy installation
      • On-screen call control
      • Direct call transfers

      Common complaints

      • Limited reporting features
      • May require additional tools
      • Not suitable for complex setups

      Buyer sentiment

      Buyers generally praise 800.com for its detailed call tracking and analytics capabilities, though some note concerns about pricing transparency and setup complexity.

      What buyers like

      • Detailed call data
      • Analytics and benchmarking
      • Insight into key accounts

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Pros and Cons

      • Quick setup process

      • Eliminates the need for separate devices

      • Streamlined call handling

      • Limited advanced features

      • Basic analytics may not meet all needs

      • Highly detailed inbound call data and analytics

      • Ability to benchmark performance against competitors

      • Insightful reporting on largest accounts and opportunities

      • No publicly available pricing information

      • Potentially complex setup for smaller teams

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      TUI

      TUI

      Virgin Money

      Virgin Money

      Shelter

      Shelter

      Linkedin

      Linkedin

      Zendesk

      Zendesk

      Akamai

      Akamai

      Media and Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to ResponseTap and 800.com in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ResponseTap or 800.com?
      800.com edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ResponseTap and 800.com offer a free trial?
      Neither ResponseTap nor 800.com currently lists a free trial.
      What is the starting price of ResponseTap vs 800.com?
      ResponseTap starts at Contact for pricing. 800.com starts at $19 /Month.
      What are the top alternatives to ResponseTap?
      Top alternatives to ResponseTap include Calltracks, CallView 360, calltrak, TeleCapture, Call Tracker.
      What are the top alternatives to 800.com?
      Top alternatives to 800.com include ResponseTap, PhoneWagon, AvidTrak, CallView 360, calltrak.

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