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ReQtest vs Shake vs Usersnap Comparison

Last updated:

ReQtest

4.8(3 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ReQtest is a web-based bug tracking and testing tool for teams of all sizes. It is easy to use and doesn't require any technical knowledge or training. The customer support team helps to learn how to use ReQtest so team…

Shake

Starting at Contact for pricing

  • Freelancers / Consultants
  • Medium Business

Shake is bug tracking software for teams. Shake helps software teams get their bugs reported, acknowledged, and fixed—fast. With a simple interface that does one thing really well, Shake assists software team in making b…

Usersnap

4.5(95 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with all the information they need to…

ReQtest leads on user satisfaction with a 4.8-star rating across 3 reviews.

ReQtest vs Shake vs Usersnap — at a glance

FeatureReQtestShakeUsersnap
Rating4.8 / 54.5 / 5
Reviews395
Starting price$10 /User/MonthContact for pricingContact for pricing
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBug Tracking SoftwareBug Tracking SoftwareBug Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSUSGlobal

Key differences between ReQtest and Shake

  • Pricing: ReQtest starts at $10 /User/Month. Shake pricing is not publicly listed.
  • Free trial: ReQtest offers a free trial; Shake does not.
  • Target audience: ReQtest is built for Large Enterprises and Medium Business, while Shake targets Freelancers / Consultants and Medium Business.
  • Deployment: ReQtest supports SaaS/Web/Cloud; Shake supports SaaS/Web/Cloud.

Compare ReQtest vs Shake vs Usersnap — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Bug Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ReQtest - Bug Tracking Software
Talk to an expert
Talk to an expert
Shake - Bug Tracking Software
Talk to an expert
Talk to an expert
Usersnap - Bug Tracking Software
Talk to an expert
Talk to an expert

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Biggest differences

Start here before you go deeper into features.

ReQtest

Best for small to medium teams needing simple, web-based bug tracking.

Choose if
  • You want a bug tracking tool that requires no technical expertise to start.
  • Your team values quick onboarding with strong customer support assistance.
  • You need a streamlined, web-based interface for logging and assigning bugs.
Consider alternatives if
  • Your team requires advanced customization or complex bug tracking workflows.
  • You need on-premise deployment or highly secure, self-hosted solutions.

Shake

Best for

Freelancers / Consultants, Medium Business, Small Business

Usersnap

Best for web teams needing visual bug tracking with automatic screenshots.

Choose if
  • You want automatic screenshot capture attached to bug reports for faster fixes.
  • Your team uses Slack, Jira, or HubSpot and needs seamless integration.
  • You require an intuitive, flexible interface for developers, QA, and product managers.
Consider alternatives if
  • Your workflow depends heavily on advanced video recording features for bugs.
  • You need robust mobile device bug tracking beyond basic screenshot capabilities.

ReQtest typically suits Large Enterprises and Medium Business. Shake tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ReQtest is a web-based bug tracking and testing tool for teams of all sizes. It is easy to use and doesn't require any technical knowledge or training. The customer support team helps to ... Read More about ReQtest

Shake is bug tracking software for teams. Shake helps software teams get their bugs reported, acknowledged, and fixed—fast. With a simple interface that does one thing really well, Shake ... Read More about Shake

Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with ... Read More about Usersnap

Entry Level Pricing

  • Starts from $10
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

Not Available

9.4/10

User Ratings

Based on verified Spotsaas reviews

4.8

(3)

4.5

(95)

Best Company Size

Small businessesMedium businesses
Small BusinessMedium Business
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Shake has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do ReQtest, Shake and Usersnap Compare on Features?

Total Features

6 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare ReQtest, Shake and Usersnap on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $10
        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        ReQtest pricing
        Shake pricing
        Usersnap pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🌐 Global

        ReQtest vs Shake User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        4

        0

        0

        0

        0

        No reviews available for this product

        41

        10

        0

        0

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlighting ease of use and helpful customer support, with limited user feedback available.

        What buyers like

        • Ease of use
        • Customer support
        • Bug tracking functionality

        Common complaints

        • Limited advanced features
        • Lack of pricing clarity

        What buyers like

        • Fast bug reporting
        • Simple and intuitive interface
        • Flexible workflow management

        Common complaints

        • Limited integrations
        • Basic reporting features
        • Not suitable for large teams

        Buyer sentiment

        Usersnap is highly regarded for its ease of integration, intuitive interface, and effective feedback collection, though some users note limitations in mobile functionality and feature depth.

        What buyers like

        • Ease of integration
        • Intuitive user interface
        • Effective user feedback collection

        Common complaints

        • Limited mobile functionality
        • Lack of advanced features

        Pros and Cons

        • Easy to use without technical knowledge

        • Web-based interface with bug logging and assignment

        • Built-in escalation process for tracking progress

        • Limited information on advanced customization

        • No clear pricing transparency

        • Streamlined bug reporting process enhances team efficiency.

        • User-friendly design minimizes training requirements.

        • Quick setup allows teams to start immediately.

        • May not scale well for larger teams.

        • Limited customization options.

        • Seamless integration with tools like Slack, Jira, and HubSpot

        • Intuitive and adaptable user interface

        • Effective user feedback collection and insightful reporting

        • Limited mobile device functionality compared to desktop

        • Lack of advanced features such as video recording

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Cisco

        Cisco

        Lyft

        Lyft

        Facebook

        Facebook

        Media and Screenshots

        Screenshots

        6 Screenshots

        Shake screenshot

        3 Screenshots

        Usersnap screenshot

        8 Screenshots

        Videos

        video-0

        4 Videos

        No videos available.

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ReQtest or Shake?
        ReQtest edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ReQtest and Shake offer a free trial?
        ReQtest offers a free trial. Shake does not.
        What is the starting price of ReQtest vs Shake?
        ReQtest starts at $10 /User/Month. Shake starts at Contact for pricing.
        What are the top alternatives to ReQtest?
        Top alternatives to ReQtest include Jira, FogBugz, Backlog, TestRail, Zoho BugTracker.
        What are the top alternatives to Shake?
        Top alternatives to Shake include Ubertesters, Instabug, Airbrake, Sentry, Bugsnag.

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