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Reptrics vs Hey,Listen! Comparison

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Reptrics

5.0(2 reviews)

Starting at $499 /Month

  • Large Enterprises
  • Medium Business

Reptrics is a powerful Reputation Management Software used by businesses of all sizes to measure customer sentiment and satisfaction via multiple channels and data sources. Easily collaborate with teams to respond to cus…

Hey,Listen!

4.7(2,513 reviews)

Starting at $9 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Hey, Listen! is a web-based reputation management software designed to protect customers from negative reviews, deal with negative rumors, monitor online comments about business, and push positive reviews to the top of G…

Reptrics leads on user satisfaction with a 5.0-star rating across 2 reviews.

Reptrics vs Hey,Listen! — at a glance

FeatureReptricsHey,Listen!
Rating5.0 / 54.7 / 5
Reviews22,513
Starting price$499 /Month$9 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesOnline24/7 (Live rep), Business Hours
CertificationsSOC 2
Data residencyUSUS

Key differences between Reptrics and Hey,Listen!

  • Pricing: Reptrics starts at $499 /Month, while Hey,Listen! starts at $9 /Month.
  • Free trial: Hey,Listen! offers a free trial; Reptrics does not.
  • Target audience: Reptrics is built for Large Enterprises and Medium Business, while Hey,Listen! targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Reptrics scores higher with a 5.0-star average.
  • Deployment: Reptrics supports SaaS/Web/Cloud; Hey,Listen! supports SaaS/Web/Cloud.

Reptrics vs Hey,Listen! — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Reptrics - Reputation Management Software
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Talk to an expert
Hey,Listen! - Reputation Management Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Reptrics

Best for

Large Enterprises, Medium Business, Small Business

Hey,Listen!

Best for

Freelancers / Consultants, Medium Business, Small Business

Reptrics typically suits Large Enterprises and Medium Business. Hey,Listen! tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Reptrics is a powerful Reputation Management Software used by businesses of all sizes to measure customer sentiment and satisfaction via multiple channels and data sources. Easily ... Read More about Reptrics

Hey, Listen! is a web-based reputation management software designed to protect customers from negative reviews, deal with negative rumors, monitor online comments about business, and push ... Read More about Hey,Listen!

Entry Level Pricing

  • Starts from $499
  • Starts from $9

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.2/10

8.1/10

User Ratings

Based on verified Spotsaas reviews
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How do Reptrics and Hey,Listen! Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

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Compare Reptrics and Hey,Listen! on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $499
      • $9

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Reptrics pricing
      Hey,Listen! pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Reptrics User Reviews & Rating Comparison

      User Ratings

      4.7

      (based on 2513 reviews)

      Rating Distribution

      3

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 3 reviews, with consistently positive feedback.

      What buyers like

      • Multi-channel feedback measurement
      • Team collaboration tools
      • Automated workflows

      Common complaints

      • May require training for full utilization
      • Limited customization options
      • Not ideal for very small businesses

      Buyer sentiment

      Buyer sentiment is very strong across 2513 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly design
      • Effective negative review management
      • Online comment monitoring

      Common complaints

      • Limited advanced features
      • Not suitable for large enterprises
      • Basic analytics capabilities

      Pros and Cons

      • Comprehensive sentiment measurement across channels.

      • Facilitates team collaboration for effective feedback management.

      • Automation features streamline customer communication.

      • May require initial training for effective use.

      • Customization options may be limited.

      • Intuitive interface for easy navigation.

      • Effective tools for managing negative reviews.

      • Promotes positive reviews to enhance visibility.

      • Limited features for larger businesses.

      • Basic analytics may not meet all needs.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Survey screenshot

      1 Screenshots

      screenshots

      1 Screenshots

      Top Alternatives to Reptrics and Hey,Listen! in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Reptrics or Hey,Listen!?
      Reptrics edges out the other on user ratings (5.0 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Reptrics and Hey,Listen! offer a free trial?
      Hey,Listen! offers a free trial. Reptrics does not.
      What is the starting price of Reptrics vs Hey,Listen!?
      Reptrics starts at $499 /Month. Hey,Listen! starts at $9 /Month.
      What are the top alternatives to Reptrics?
      Top alternatives to Reptrics include ReviewBuzz, Reputation Desk, Reputation.com, Trustpilot, Critique.
      What are the top alternatives to Hey,Listen!?
      Top alternatives to Hey,Listen! include ReviewBuzz, Reputation.com, Trustpilot, Critique, Guestmeter.

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