Relativity vs Exterro vs CloudNine Comparison
Relativity
Starting at Contact for pricing
- Medium Business
- Small Business
Relativity is a eDiscovery platform purpose-built from the ground up to deliver immediate insights through a single search box. It transforms legal review with powerful, easy-to-use functionality and eliminates costly de…
Exterro
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT involvement. It helps legal department…
CloudNine
Starting at $35
- Free Trial
- Freelancers / Consultants
- Large Enterprises
CloudNine is an eDiscovery software that dramatically transforms the way user process, manage and produce documents, emails and other information integral to an enterprise. A complete suite of powerful but intuitively si…
Relativity leads on user satisfaction with a 4.5-star rating across 260 reviews.
Relativity vs Exterro vs CloudNine — at a glance
| Feature | Relativity | Exterro | CloudNine |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.3 / 5 | 4.5 / 5 |
| Reviews | 260 | 99 | 20 |
| Starting price | Contact for pricing | Contact for pricing | $35 |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | eDiscovery Software | eDiscovery Software | eDiscovery Software |
| Platforms | SaaS/Web/Cloud, Installed - Windows | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | — | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR |
| Data residency | US | US | US |
Key differences between Relativity and Exterro
- Target audience: Relativity is built for Medium Business and Small Business, while Exterro targets Large Enterprises and Medium Business.
- User satisfaction: Relativity scores higher with a 4.5-star average.
- Deployment: Relativity supports SaaS/Web/Cloud, Installed - Windows; Exterro supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
Compare Relativity vs Exterro vs CloudNine — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most eDiscovery Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for legal teams needing comprehensive, user-friendly eDiscovery with large data handling.
- You are a litigation attorney or legal review team requiring powerful, intuitive eDiscovery tools.
- Your organization handles complex legal reviews and needs immediate insights via a single search box.
- You want a platform that efficiently processes large volumes of data without IT mediation.
- Your company lacks dedicated legal or eDiscovery teams to leverage the platform effectively.
- You require rapid feature updates on server versions, as these lag behind the cloud offering.
Best for enterprise legal teams needing powerful, customizable eDiscovery workflows.
- You require comprehensive legal hold processes including employee change monitoring.
- Your team values strong vendor collaboration and responsive customer support.
- You need an intuitive, web-based interface with flexible, configurable workflows.
- You are a small business with minimal legal hold needs.
- You need extensive out-of-the-box integrations with systems like Outlook.
Freelancers / Consultants, Large Enterprises, Medium Business
Relativity: Best for legal teams needing comprehensive, user-friendly eDiscovery with large data handling. Exterro: Best for enterprise legal teams needing powerful, customizable eDiscovery workflows.
Description | Relativity is a eDiscovery platform purpose-built from the ground up to deliver immediate insights through a single search box. It transforms legal review with powerful, easy-to-use ... Read More about Relativity | Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT ... Read More about Exterro | CloudNine is an eDiscovery software that dramatically transforms the way user process, manage and produce documents, emails and other information integral to an enterprise. A complete suite ... Read More about CloudNine |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.6/10 | 7.5/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |  Exterro has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Relativity, Exterro and CloudNine Compare on Features?
Total Features | 9 Features | 9 Features | 2 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Relativity, Exterro and CloudNine on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🇺🇸 US |
Relativity vs Exterro User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Relativity's robust functionality and user-friendly interface, tempered by some concerns about server version feature gaps and support communication. What buyers like
Common complaints
| Buyer sentiment Users generally praise Exterro for its powerful legal hold capabilities, excellent customer support, and intuitive UI, though some find the complexity and integration limitations challenging. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 19 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  8 Screenshots |  6 Screenshots |  7 Screenshots |
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Videos |  2 Videos | No videos available. |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Relativity or Exterro?
- Relativity edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Relativity and Exterro offer a free trial?
- Neither Relativity nor Exterro currently lists a free trial.
- What is the starting price of Relativity vs Exterro?
- Relativity starts at Contact for pricing. Exterro starts at Contact for pricing.
- What are the top alternatives to Relativity?
- Top alternatives to Relativity include Logikcull, Cavo eD, Catalyst Insight, Everlaw, Z-Discovery.
- What are the top alternatives to Exterro?
- Top alternatives to Exterro include AdaptiveGRC, LexComply, Logikcull, Relativity, Reprise.