Refract vs Loris Comparison
Refract
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments from your sales calls. With Refra…
Loris
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Introducing Loris, the revolutionary conversational AI software designed for customer-focused teams. With its real-time employee assistance and analytics, businesses can boost productivity and enhance client interactions…
Refract leads on user satisfaction with a 4.5-star rating across 397 reviews.
Refract vs Loris — at a glance
| Feature | Refract | Loris |
|---|---|---|
| Rating | 4.5 / 5 | — |
| Reviews | 397 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Conversation Intelligence Software | Conversation Intelligence Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Online | Online |
| Certifications | — | — |
| Data residency | US | Global |
Key differences between Refract and Loris
- Deployment: Refract supports SaaS/Web/Cloud; Loris supports SaaS/Web/Cloud.
Refract vs Loris — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Conversation Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
AI-powered conversation intelligence for sales coaching and performance improvement.
- You need AI-driven transcription and sentiment analysis to understand sales calls deeply.
- Your sales managers and coaches require real-time feedback to enhance team performance.
- You want seamless CRM integration for automatic call data logging and analysis.
- Your team requires built-in scheduling or calendar management features within the platform.
- You need internal chat, messaging, or document and training management capabilities.
Large Enterprises, Medium Business, Small Business
Refract typically suits Large Enterprises and Medium Business. Loris tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments ... Read More about Refract | Introducing Loris, the revolutionary conversational AI software designed for customer-focused teams. With its real-time employee assistance and analytics, businesses can boost productivity ... Read More about Loris |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Loris has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Refract and Loris Compare on Features?
Total Features | 8 Features | 0 Features |
|---|---|---|
Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare Refract and Loris on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
Data Residency | 🇺🇸 US | 🌐 Global |
Refract User Reviews & Rating Comparison
User Ratings | 4.5 (based on 397 reviews) | No reviews available for the product |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Refract's AI-driven insights and CRM integrations but note limitations in scheduling and internal communication features. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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List of Customers
Customers |  Zoopla  Siemens  VMware | No Customers information available. |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
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Videos |  1 Videos | No videos available. |
Top Alternatives to Refract and Loris in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Refract or Loris?
- Refract edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Refract and Loris offer a free trial?
- Neither Refract nor Loris currently lists a free trial.
- What is the starting price of Refract vs Loris?
- Refract starts at Contact for pricing. Loris starts at Contact for pricing.
- What are the top alternatives to Refract?
- Top alternatives to Refract include q&ai Technologies, RepsMate, VoiceLab, Convlo, Chorus.
- What are the top alternatives to Loris?
- Top alternatives to Loris include GenieTalk.ai, Conversica, Konverse AI, Conversational AI Bot, q&ai Technologies.