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Refiner vs feedback.farm Comparison

Last updated:

Refiner

5.0(8 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email…

feedback.farm

Starting at $6 /Month

  • Large Enterprises
  • Medium Business

With Feedback.farm, gaining customer insights is now easier than ever! Get instant feedback on your SaaS application with just a simple and user-friendly feedback widget. Incorporate your own customized widget with easy…

Refiner leads on user satisfaction with a 5.0-star rating across 8 reviews.

Refiner vs feedback.farm — at a glance

FeatureRefinerfeedback.farm
Rating5.0 / 5
Reviews8
Starting price$79 /Month$6 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2
Data residencyUS

Key differences between Refiner and feedback.farm

  • Pricing: Refiner starts at $79 /Month, while feedback.farm starts at $6 /Month.
  • Free trial: Refiner offers a free trial; feedback.farm does not.
  • Deployment: Refiner supports SaaS/Web/Cloud; feedback.farm supports SaaS/Web/Cloud.

Refiner vs feedback.farm — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Refiner - Survey/ User Feedback Software
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Talk to an expert
feedback.farm - New SaaS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Refiner

Best for

Large Enterprises, Medium Business, Small Business

feedback.farm

Best for

Large Enterprises, Medium Business, Small Business

Refiner typically suits Large Enterprises and Medium Business. feedback.farm tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More about Refiner

With Feedback.farm, gaining customer insights is now easier than ever! Get instant feedback on your SaaS application with just a simple and user-friendly feedback widget. Incorporate your ... Read More about feedback.farm

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Starts from $6 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews
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How do Refiner and feedback.farm Compare on Features?

Total Features

10 Features

3 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Refiner and feedback.farm on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79 , Billed Yearly
      • $6 , Billed Yearly

      Pricing Plans

      • Essentials

        • Get started in minutes with our NPS, CSAT, CES, and PMF templates

        • Build custom survey flows

        • In-App surveys (Web & Mobile)

        Show more +

      • Growth

        • Includes features of Essentials plan, plus

        • Track user events

        • Two-way data sync with Segment.com

        Show more +

      • Enterprise

        • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

        • Unlimited team members, SSO and fine grained access rights

        • Full white-label survey design

        Show more +

      • Free

        • 10 feedbacks per month

        • 1 project

        • Public board

        Show more +

      • Startup

        • Includes features of Free plan, plus

        • 50 feedbacks per month

        • 5 projects

        Show more +

      • Pro

        • Includes features of Startup plan, plus

        • Unlimited feedbacks

        • Unlimited projects

        Show more +

      Pricing Page

      Refiner pricing
      feedback.farm pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US

      Refiner User Reviews & Rating Comparison

      User Ratings

      5

      (based on 8 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 8 reviews, with consistently positive feedback.

      What buyers like

      • Elegant survey widgets
      • On-brand user experience
      • Fine-grained targeting options

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      What buyers like

      • Easy customer feedback collection
      • Customizable feedback widget
      • Powerful analysis tools

      Common complaints

      • Limited to SaaS applications
      • May require API knowledge
      • Feedback analysis can be time-consuming

      Pros and Cons

      • Elegant design enhances user engagement.

      • Fine-grained targeting improves feedback relevance.

      • Comprehensive toolkit supports various feedback methods.

      • Limited analytics may not meet all needs.

      • Technical setup may be required for advanced features.

      • Streamlined feedback collection enhances user experience.

      • Customizable widget fits various applications.

      • Powerful analysis tools drive actionable insights.

      • Limited to SaaS applications only.

      • Requires some technical knowledge for API integration.

      List of Customers

      Customers

      Qonto

      Qonto

      Copy.ai

      Copy.ai

      Moqups

      Moqups

      No Customers information available.

      Media and Screenshots

      Screenshots

      User Segment screenshot

      5 Screenshots

      No screenshots available.

      Top Alternatives to Refiner and feedback.farm in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Refiner or feedback.farm?
      Refiner edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Refiner and feedback.farm offer a free trial?
      Refiner offers a free trial. feedback.farm does not.
      What is the starting price of Refiner vs feedback.farm?
      Refiner starts at $79 /Month. feedback.farm starts at $6 /Month.
      What are the top alternatives to Refiner?
      Top alternatives to Refiner include SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey.
      What are the top alternatives to feedback.farm?
      Top alternatives to feedback.farm include UserFace, Feedbackwave, Qualified, GetFeedy, Feedback Fish.

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